Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Solutions Architect

Company: Astor & Sanders Corp

Location: Washington DC

Posted Nov 12, 2024

Astor amp Sanders Corporation is seeking a Solutions Architect to provide technology support and architect comprehensive solutions for clients. The role requires a deep understanding of clients' business needs and expertise in areas such as IT Operations, networking, and telecommunication.

Solutions Consultant

Company: Common Room

Location: Washington DC

Posted Nov 12, 2024

Common Room is a customer intelligence platform that helps companies capture buying signals and reach the right person with the right context at the right time. The company is looking for a Solutions Consultant to join their team and work with customers to develop and validate solutions.

Program Evaluator

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Program Evaluator with 6+ years of experience to join their team. The role involves developing and implementing best practices in data collection methodologies and analyses, leading collaborative efforts, and writing and editing reports. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Technology Consulting Director

Company: Pure Integration

Location: Washington DC

Posted Nov 12, 2024

pureIntegration is a technology consulting firm looking for a Technology Consulting Director to join their growth team. The ideal candidate will have experience solving complex technical and business problems and leading teams.

Senior Data Analyst

Company: Corner Alliance

Location: Washington DC

Posted Nov 12, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Senior Data Analyst with 7+ years of experience to join their team. The role involves developing and implementing data analyses, providing consulting and analytic services, and leading strategy-driven research planning and management.

Communications Specialist

Company: TechOp Solutions International

Location: Washington DC

Posted Nov 12, 2024

TechOp Solutions is seeking a Communications Coordinator with experience in crafting effective communication strategies, coordinating projects, and enhancing internal and external communications. The ideal candidate will have a passion for communication and collaboration.

Correspondent, Economic Policy

Company: The New York Times

Location: Washington DC

Posted Nov 12, 2024

The New York Times is seeking a dynamic and well-sourced correspondent to cover economic policy in Washington D.C. The ideal candidate will have a strong understanding of economic issues and be able to break news and explain complex policy in an accessible way.

Senior Graphic Designer

Company: DarkStar Intelligence

Location: Washington DC

Posted Nov 12, 2024

The job posting is seeking a Senior Graphic Designer to support a federal government client in Bethesda, MD. The role involves developing and delivering high-quality visual and digital media products, working with a UIUX designer to create engaging user experiences, and ensuring all products comply with production standards and public release clearances.

Project Supervisor

Company: Finn Partners

Location: Washington DC

Posted Nov 12, 2024

FINN Partners is looking for a Project Supervisor to join their growing team. The role involves leading complex projects, managing client expectations, and collaborating with the Account team. The company offers a competitive salary, benefits package, and a supportive culture.

Grants Project Manager

Company: Savan Group

Location: Washington DC

Posted Nov 12, 2024

Savan is seeking a Grants Project Manager to lead and manage the OAAM data analytics project, ensuring successful delivery within scope, time, and budget constraints. The ideal candidate will have demonstrated experience in full lifecycle project management, including project planning, risk identification, and cost estimation.

Manager or Sr. Manager, Development

Company: Avantus

Location: Washington DC

Posted Nov 12, 2024

Avantus is a company that is shaping the future by making reliable low-cost clean energy a global reality. They are seeking a highly motivated and organized candidate for a Manager or Sr Manager Development position to develop solar photovoltaic energy storage and green hydrogen projects.

Account Executive

Company: Catalist

Location: Washington DC

Posted Nov 12, 2024

Catalist is a leader in civic data and data science innovation, offering data software and services to progressive organizations for better engagement and mobilization. The company values creativity and problem-solving, with a mission to support Democratic candidates and progressive organizations. The Account Executive role involves understanding client needs, delivering services, and managing projects. Requirements include 12+ years of account management or campaign experience, excellent customer service skills, and proficiency in Microsoft Office, particularly Excel. Benefits include medical, dental, vision, prescription drug, group term life insurance, long-term and short-term disability, 401k safe harbor plan, FSAs, transit benefits, professional development, student loan paydown or save up, vacation, personal leave, sick leave, and hybrid office/remote work options.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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