Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Recreation Assistant - Outdoor Guide

Company: Department of the Navy - Commander, Navy Installations

Location: Oak Harbor, Washington Oak Harbor, Washington

Posted Nov 12, 2024

This job posting is for a position in the Outdoor Recreation Division aboard NAS Whidbey Island, supporting the MWR department of Commander, Navy Installations Command (CNIC). The role involves guiding outdoor adventure program trips and adventures for service members, families, retirees, and civilian employees. Key requirements include a valid driver's license, CPR/First Aid Certification, ability to lift up to 75 pounds, and familiarity with outdoor recreation equipment. A Wilderness First Responder Certificate is desirable, and the candidate must possess leadership/instruction skills. The position does not have a specific education requirement, but resumes should demonstrate relevant experience and skills. The salary is dependent on experience and/or education, and the role may require a one-year probationary period.

Technical Writer

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is seeking a Technical Writer to join their Strategy team to create compelling proposal submissions for competitive wins in the federal market. The ideal candidate has a strong understanding of the federal acquisition process and excellent communication skills.

Visual Information Specialist (Art Director)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Art Director position at the National Gallery of Art involves leading the visual identity of the brand, supervising staff, and managing visual design projects. The role requires a U.S. citizen with at least one year of experience in managing graphic design services. Applicants must submit a portfolio and may be asked for writing samples. The position involves brand management, design skills, and supervision abilities. Education in related fields like commercial art, fine arts, or industrial design is preferred. The role offers comprehensive federal benefits.

Deputy Assistant Inspector General for Investigations

Company: Department of Transportation - Office of Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

The Office of Inspector General (OIG) of the U.S. Department of Transportation (DOT) aims to enhance efficiency, effectiveness, and prevent waste, fraud, and abuse. The Inspector General Act of 1978 grants OIG autonomy. OIG fulfills its mission through audit reports, evaluations, and management advisories. The role requires U.S. citizenship, top secret clearance, successful background investigation, medical examination, drug testing, and public financial disclosure. SES candidates must demonstrate executive-level experience in law enforcement and leading comprehensive investigative programs. They must also showcase leadership, results-driven, business acumen, coalition-building, and communication skills.

Senior Program Manager

Company: G2 Ops, Inc.

Location: Washington DC

Posted Nov 12, 2024

G2 Ops is seeking a Senior Program Manager with 10+ years of experience in program and project management. The company offers competitive pay, benefits, and a collaborative work environment. The role requires a strong ability to lead, organize, and drive program success.

VP, Capture

Company: Govini

Location: Washington DC

Posted Nov 12, 2024

Govini is a company that transforms Defense Acquisition with AI-enabled applications and best-in-class data. They are looking for a Director of Government Contracts to lead their Contracts and Capture teams and champion strategic and tactical initiatives.

Senior Software Development Engineer, Connection Manager

Company: Delinea

Location: Washington DC

Posted Nov 12, 2024

Delinea is a pioneer in securing identities through centralized authorization, making organizations more secure by governing their interactions across the modern enterprise. The company is creating awesome software used by thousands of IT professionals globally.

Product Manager (Design Background)

Company: Dcode

Location: Washington DC

Posted Nov 12, 2024

Dcode is seeking a design-oriented Product Manager to lead the development of internal software tools. The role involves translating consulting processes into easy-to-use tools, working closely with the Client Success team, and driving the product roadmap.

FINANCIAL MANAGEMENT ANALYST

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 12, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and security clearance. The position may require travel and DAWIA certification. A year of specialized financial experience is needed. No education requirement, but veteran's preference does not apply.

ELECTRONICS TECHNICIAN

Company: Department of the Navy - United States Fleet Forces Command

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 12, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow the 'How to Apply' section. Requirements include US Citizenship, federal employment suitability, direct deposit, E-Verify, and a U.S. Passport. Specialized experience is needed for GS-11 and GS-9 positions, with no education substitution for GS-11. GS-09 allows education substitution. Travel, lifting, and equipment transportation are required. Vacancies may be filled at any listed grade level.

Heavy Mobile Equipment Repairer

Company: Department of the Army - U.S. Army Reserve Command

Location: Fairchild AFB, Washington Fairchild AFB, Washington

Posted Nov 12, 2024

This is a Direct Hire Authority (DHA) solicitation for a Military Technician position with the 88th Readiness Division, AMSA 80, located at Fairchild AFB in Spokane, Washington. The role requires active membership as a Soldier in the US Army Reserve (USAR). Minimum qualifications include the ability to perform common maintenance, repairs, and replacements to heavy mobile equipment without more than normal supervision. The position offers a $15,000 recruitment bonus, payable in four installments over four years, subject to a four-year service obligation to the Army Reserve Military Technician Program. Newly appointed Federal civilian employees may also be eligible for moving expenses.

Financial Analyst – Level II

Company: Redhorse

Location: Washington DC

Posted Nov 12, 2024

Redhorse Corporation is seeking a Financial Analyst Level II to support programs and projects at the Facilities Services Directorate. The job requires providing financial and budget management and analytical support to the Facilities Operations Services Division.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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