Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Safety and Occupational Health Specialist

Company: Department of the Interior - Bureau of Land Management

Location: Spokane Valley, Washington Spokane Valley, Washington

Posted Nov 10, 2024

This job posting is for an administrative and technical lead position in the Safety and Occupational Health Program for the Spokane District Office. The role involves advising management/supervisors and employees, implementing safety and health action plans, and preparing budget and funding requests. The salary ranges for GS-07, GS-09, and GS-11 are provided. Requirements include U.S. citizenship, potential background investigation, Selective Service Registration Act compliance, and submission of resume and supporting documents. New employees may undergo a one-year probationary period. The position may require occasional overnight travel and eligibility for a government charge card. Qualifications include specialized experience or education in safety and occupational health fields, with specific requirements for each grade level (GS-07, GS-09, GS-11). Time-in-grade requirements must be met for status merit promotion applicants.

Staff Pharmacist FT

Company: CVS Health

Location: Washington, DC

Posted Nov 10, 2024

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's critical importance in delivering their purpose of enhancing human-centric health care. The position involves managing patient safety, professional practice, regulatory requirements, quality assurance, customer service, personnel, inventory, financial profitability, and loss prevention. The ideal candidate will lead with heart, motivate and develop staff, identify business opportunities, and adapt to change. Required qualifications include an active pharmacy license, no DEA exclusions, immunization certification, and no pending felony charges. Preferred qualifications include a Bachelor's or Pharm.D. degree. The company offers comprehensive benefits and a commitment to diversity and inclusion.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 10, 2024

This is a Direct Hire Authority (DHA) solicitation for a Practical Nurse position at Madigan Army Medical Center, Dept of Emergency Medicine in Tacoma, Washington. The role requires a current or pending license to practice as a practical or vocational nurse. One year of nursing experience in a medical facility is necessary, involving tasks like measuring vital signs, administering medications, and operating medical equipment. A Personnel Security Investigation is required due to interaction with children and youth. The position is designated as Mission Essential and Inclement Weather Essential, requiring work during contingencies, natural disasters, and severe weather. Recruitment or relocation incentives may be authorized, and salary negotiation is possible for new Federal service candidates.

Information Technology Specialist (INFOSEC)

Company: Other Agencies and Independent Organizations - Commission of Fine Arts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

The Commission of Fine Arts (CFA), founded in 1910, provides expert advice on design and aesthetics to federal and District of Columbia governments. It aims to maintain the dignity of the nation's capital. The vacancy can be used to fill additional positions. U.S. citizenship is required, along with a background check and direct deposit for payments. Applicants must meet Individual Occupational Requirements and Specialized Experience for the series they're applying to. This includes IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. For GS-13, at least one year of specialized experience equivalent to GS-12 is needed, involving sizing and configuring hardware, leading IT projects, contributing to IT security policies, and analyzing IT operations.

Foreign Affairs Officer – Direct Hire Authority

Company: Department of State - Department of State - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This job posting is for a position in the Bureau of African Affairs, Office of Economic and Regional Affairs (AF/ERA), Commercial and Infrastructure Unit. The role reports to the Senior Commercial Officer and involves using OPM's Direct Hire Authority. Applicants must be U.S. citizens, obtain a Top Secret security clearance, pass a drug test, and E-Verify check. Qualifications include a bachelor's or graduate degree in relevant fields or equivalent experience. Specialized experience is required for GS-12 and GS-13 levels, including policy recommendations, international collaboration, economic data analysis, and infrastructure project support.

General Manager 3 - Food

Company: Sodexo

Location: Washington, DC

Posted Nov 10, 2024

Sodexo is recruiting a General Manager 3 for the US Marine Corps Mess Hall 8th and I in Washington DC. This high-profile operation serves approximately 150,000 meals annually in a cafeteria-style setting. The successful candidate must have 3-5 years of operational management experience in high-volume food service, strong leadership skills, and a focus on customer service. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

Contract Specialist - DIRECT HIRE

Company: Department of Transportation - Maritime Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This job posting is for a procurement position within the Maritime Administration, involving tasks from simplified acquisitions to complex multi-million dollar negotiations. The role requires a U.S. citizen with specialized experience, who must submit an application and required documents by a specified deadline. The position involves travel, a probationary period, and potential for telework. Qualifications include specific experience in pre-award and post-award functions, reviewing requisitions, and interpreting contract terms. A bachelor's degree in relevant fields is required, with additional education and experience needed for higher grades.

Registered Nurse - Nurse Manager Primary Care

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Walla Walla, Washington Walla Walla, Washington

Posted Nov 10, 2024

The role involves a clinical expert providing direct patient care, coordinating care with a focus on patient education and satisfaction. The individual is self-directed, collaborates with interdisciplinary teams, and leads process improvement initiatives. Requirements include U.S. citizenship, passing a background check, physical exam, and vaccination programs. Qualifications necessitate English proficiency, nursing degree from an approved school, and current nursing registration. Grade determinations are based on scope, education, and dimensions of practice, leadership, veteran-driven care, professional development, and evidence-based practice.

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Nov 10, 2024

Sodexo offers a supportive work environment with flexible hours, training opportunities, and comprehensive benefits. These include paid time off, health insurance, tuition reimbursement, and a 401k plan. The role of a Food Service Worker involves preparing and serving food, maintaining cleanliness, and providing excellent customer service. Sodexo values teamwork, adaptability, and a positive attitude, and is committed to maintaining a healthy and safe environment.

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Nov 10, 2024

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The position offers opportunities for continuous growth and comprehensive benefits including medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. The ideal candidate should have a high school diploma or equivalent, phlebotomy certification, and 2 years of experience. They must be fully vaccinated against COVID-19. Labcorp is an Equal Opportunity Employer committed to diversity and inclusion.

DECKHAND

Company: Department of the Navy - Naval Sea Systems Command

Location: Bangor, Washington Bangor, Washington

Posted Nov 10, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer will not be accepted. Requirements include US citizenship, federal employment suitability, direct deposit, E-Verify, and various certifications/examinations. The position may require travel and continuous use of personal protective equipment. No specific education requirement exists, but extensive experience and training are necessary. The position is covered by the Department of Defense Priority Placement Program. A tentative offer may be rescinded if pre-employment requirements are not met.

Private Client Banker (New Build) Palisades - Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 10, 2024

Chase is seeking a Private Client Banker in Branch Banking to manage relationships with affluent clients and other customers. The role involves sharing Chase's Private Client value, managing banking relationships with an advice-based approach, and partnering with specialists to meet clients' specialized financial needs. The ideal candidate should have 1+ year of Branch Banking experience, demonstrated success in new client acquisition, and strong communication skills. A college degree or military equivalent is preferred. The position requires adherence to banking policies and regulations, and successful completion of the SIE exam, FINRA Series 6/7, state registration, and Life licenses by Oct. 1, 2018. The role is subject to Dodd Frank/Truth in Lending Act qualification requirements and National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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