Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Radiologic Technologist

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 10, 2024

The role involves providing Radiology services to patients, ensuring high-quality imaging, and maintaining diagnostic equipment. Key responsibilities include performing quality radiographic and specialty images, positioning patients for optimal imaging, and adhering to safety standards. The job requires strong communication skills, a commitment to customer service, and strict adherence to radiation safety and infection control practices. A Graduate of an approved radiologic technology program is required, with a Certified Radiologic Technologist (Washington) license required at hire.

Senior Qualitative Research Analyst

Company: The Washington Post

Location: Washington, DC

Posted Nov 10, 2024

The Washington Post is seeking a Senior Qualitative Research Analyst to conduct primary research and provide insights to various business units. The role involves understanding audience behavior, preferences, and the effectiveness of media and advertising content. Responsibilities include managing qualitative research projects, conducting usability testing, and in-depth interviews. The ideal candidate should have a Bachelor's Degree and 5+ years of experience in a research role, expertise in qualitative research methodologies, and proficiency with UX research tools. The Post offers competitive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more. The salary range is $85,100.00 - $127,700.00 USD Annual.

General Engineer (Facility Management)

Company: Legislative Branch - Architect of the Capitol

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

The Architect of the Capitol (AOC) is seeking a Facility Manager, Buildings and Grounds Supreme Court engineer. The role involves serving as a technical expert for facilities management, mechanical and electrical systems, operations, maintenance, utilities, quality assurance, and contract compliance. Requirements include U.S. citizenship, passing a drug test, meeting specialized experience criteria, and possessing a Bachelor's or higher degree. Specialized experience involves utilizing engineering knowledge for facility sustainment, project management, evaluating studies, communicating technical information, and serving as a Contracting Officer Technical Representative. The position offers comprehensive benefits, including health insurance, retirement system, paid leave, life insurance, and training opportunities.

Financial Economist (Market RAD), NB-0110-V.2 (Full Performance Level NB-VI)

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This role, as a Financial Economist, involves providing advice and consultation through research, analysis, or modeling to assess bank's model risk management practices, compliance with laws, and understanding of financial institutions, consumer behavior, and markets. The position is in Supervision Risk and Analysis, Economic & Risk Analysis, Market Risk Analysis Division. Requirements include undergoing personnel vetting, a background investigation, and enrollment in Continuous Vetting and FBI's Rap Back service. Qualifications necessitate a degree in Economics with specific course hours, or equivalent experience. One year of specialized experience in economic research, supervision, or teaching is required. The role offers a comprehensive benefits package and is part of a bargaining unit.

Data Protection and Sovereignty Process Manager - Global Security Organization

Company: TikTok

Location: Washington, DC

Posted Nov 10, 2024

TikTok, a leading platform for short-form mobile video, is seeking a Process Manager for Data Protection and Sovereignty Solutions. The role involves developing, implementing, and improving data sovereignty processes, leading a team of operations employees, and collaborating with Legal and Engineering teams to ensure compliance with data privacy regulations. The ideal candidate should have in-depth knowledge of data privacy regulations, strong critical thinking skills, and a process-driven mindset. TikTok values diversity and inclusivity, aiming to inspire creativity and bring joy through its platform.

Auditor

Company: General Services Administration - Office of Inspector General

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This job posting is for a position in the Office of Audits (JA), Office of Inspector General (OIG), General Services Administration (GSA) located in Washington D.C. The role requires US citizenship, completion of a probationary period, background investigation, identity verification, financial disclosure, and meeting specific qualifications related to accounting or auditing education and experience. The position offers comprehensive benefits and has a salary range starting from $55,924 for GS-07, $68,405 for GS-09, and $82,764 for GS-11.

Primary Care Physician

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 10, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering top-quality care and exceptional patient experience. They are seeking a Primary Care Physician for a full-time position in West Seattle, offering a well-rounded practice with growth opportunities, competitive compensation, and comprehensive benefits. The ideal candidate should be board-certified, have a stable work history, and excellent clinical outcomes.

BUDGET ANALYST

Company: Department of Defense - Defense Intelligence Agency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

The text outlines the commitments of an agency, which include teamwork, integrity, excellence, and service. The agency values partnership across all levels and organizational boundaries, adherence to legal and ethical principles, unrivaled defense intelligence expertise, and prioritizing national welfare over personal interests. The agency's requirements include U.S. citizenship, drug test, and security investigation. Qualifications include evaluating execution plans, making informed decisions, partnering for task planning, excellent communication skills, and conducting reconciliations. DIA positions are Defense Civilian Intelligence Personnel System (DCIPS) positions in the Excepted Service under 10 U.S.C. 1601, with conditions of employment including background inquiry, medical examination, interviews, polygraph examinations, drug test, trial period, and civilian mobility agreement. The agency offers a comprehensive benefits package to federal employees.

Supervisory Public Affairs Specialist

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This text describes a job announcement for a GS-15 position in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, located in Washington, D.C. The role is non-bargaining unit and requires U.S. citizenship, successful completion of a background investigation, drug screen, and Selective Service registration for males born after 12/31/59. The position involves overseeing policies, managing public relations, and providing consultation on public affairs activities. Qualifications include one year of specialized experience at the GS-14 level. The role is full-time permanent with a probationary period. Benefits include health, dental, vision, life, and long-term care insurance, retirement plan, and more.

PROGRAM ANALYST (BILINGUAL)

Company: Other Agencies and Independent Organizations - Inter-American Foundation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

The Inter-American Foundation (IAF) is seeking a Program Analyst in the Office of Learning and Impact (L&I). This role involves generating strategic evidence from grantee data to strengthen programming and inspire supporters. The position requires fluency in English and Spanish, and may involve conducting interviews and written data exercises in Spanish. Qualifications include specialized experience or education equivalent to at least the GS-07 level, or a combination of both. The position also requires obtaining and maintaining FAC-COR certification. The role offers a comprehensive benefits package and flexible work schedule.

Supervisory Public Affairs Specialist (Deputy Communications Director)

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This job announcement is for a permanent position in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Homeland Security Investigations, located in Washington, D.C. The role is not a bargaining unit position. U.S. citizenship is required, and a background investigation, drug screen, and Selective Service registration certification (for males born after 12/31/59) are necessary. One year of specialized experience at the GS-13 grade or equivalent is needed, involving administrative and human resources management, policy development, public affairs consultation, and resource allocation. No education qualification is required. The position offers competitive salaries and benefits including health, dental, vision, life, and long-term care insurance, retirement plan, and more. A background investigation is mandatory.

Electrician Supervisor

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 10, 2024

This job posting is for a position in the Facilities Maintenance Branch of the National Mall and Memorial Parks. The role is designated as Emergency Essential and is open to the first 30 applicants or until 11/13/2024. Requirements include U.S. Citizenship, a valid driver's license, ability to wear a uniform, and possession of a current and valid State or District of Columbia Journeyman Electrician's license. The position involves operating a motor vehicle, working on-call, evenings, weekends, holidays, overtime, and shift work. The incumbent must also pass a background investigation and favorable adjudication. No substitution of education for experience is allowed for Wage Grade positions.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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