Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Multifamily Commercial Real Estate Risk Management Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Multifamily Commercial Real Estate Risk Management Senior Associate. The role involves assessing and identifying potential risks to the enterprise, evaluating the impact of proposed risks, monitoring and reporting on risk reduction processes, and partnering with the team to review business strategies. The ideal candidate will have 2 years of relevant experience in risk assessment and management, relationship management, and strong analytical skills. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package. The hiring range for this role is between 92000 and 120000.

Senior Security Engineer

Company: Merrill

Location: Washington, DC

Posted Nov 09, 2024

Bank of America is seeking a Senior Security Engineer with 8+ years of IT Engineering experience. The role involves leading security engineering efforts, serving as a subject matter expert, and delivering enterprise security capabilities. Responsibilities include defining milestones, mentoring engineers, and managing risks. The ideal candidate should have excellent technical communication skills, security development experience, and cloud knowledge. Benefits include competitive salary, discretionary incentive eligibility, and industry-leading benefits.

Public Utilities Specialist (Settlement Analyst)

Company: Department of Energy - Bonneville Power Administration

Location: Vancouver, Washington Vancouver, Washington

Posted Nov 09, 2024

The text describes a job opening for a Settlements Analyst at Bonneville Power Administration (BPA). The role involves validating settlement values, constructing shadow settlements, and managing disputes with CAISO or BPA customers. The position is located in Vancouver, WA, known for its outdoor activities and nature parks. The ideal candidate should have experience in using automated systems for data retrieval, reconciliation, or validation, and conducting research or quantitative analysis to resolve discrepancies in market transactions. A Master's degree or equivalent, or a combination of education and experience, is required. Experience in an Energy Imbalance Market is preferred. The job offers a comprehensive benefits package and a positive work environment.

Staff Accountant

Company: Department of the Treasury - Treasury, Departmental Offices

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The job posting is for a Staff Accountant position at the Departmental Offices, Domestic Finance - Financial Markets, Office of Federal Lending. The role involves processing, certifying, recording, and reporting administrative receipts and expenditures in compliance with regulations. Key requirements include being a U.S. Citizen or National, undergoing a Public Trust - Background Investigation, and complying with federal ethics laws. Specialized experience is required, with varying levels of experience needed for GS-9, GS-11, and GS-12 grade levels. The position also offers benefits like competitive salaries, bonuses, and a retirement program.

Medical Laboratory Scientist

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 09, 2024

The MLS role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLS is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, data entry, and may oversee QA activities, method evaluation, and new procedure implementation. Basic qualifications include a Bachelor's degree, MLS certificate, and basic computer skills. Preferred qualifications include 2 years of generalist experience and successful completion of an accredited MLS/MT program.

Licensed Professional Mental Health Counselor (BHIP) Therapist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Wenatchee, Washington Wenatchee, Washington

Posted Nov 09, 2024

This job posting is for a Senior Licensed Professional Mental Health Counselor (LPMHC) position at the VA, requiring a master's or doctoral degree in a related field and full, current, unrestricted license. The role involves treating patients with complex needs, providing clinical consultation, and supervising trainees. The position offers benefits like education reimbursement through EDRP, vaccination requirements, and a comprehensive federal benefits package.

Budget Analyst

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Starbuck, Washington Starbuck, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority (DHA) solicitation for a financial management position in the Department of Defense. The role involves budget and accounting functions for various projects including hydropower, recreation, navigation, fisheries, natural resources, wildlife, and administrative sections. The position requires a valid driver's license and is a FINANCIAL MANAGEMENT Level 2 Certified position. Qualifications include specialized experience in budget formulation, justification, and presentation, or a combination of education and experience. GS-07 and GS-09 positions are available, with different specialized experience requirements.

CASE DEVELOPMENT ANALYST

Company: Department of the Navy - Secretary of the Navy Offices (SECNAV)

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The notice details various requirements for applicants, including US citizenship, federal employment suitability, direct deposit, E-Verify, and security clearances. The position may require travel and adherence to the Defense Acquisition Workforce Improvement Act. Applicants must have at least one year of specialized experience in FMS policies and procedures, BPS, and Title 10/22 requirements. The position is covered by the Department of Defense Priority Placement Program, and certain incentives may be authorized.

Recreation Assistant - Fitness

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, providing fitness, recreation, lodging, and food and beverage services. The successful candidate must be a responsible individual with a pleasant attitude, capable of handling cash transactions, and learning CPR, First Aid, and AED training. The position requires flexibility for special events, weekends, and holidays, and involves considerable physical activities. The salary is dependent on experience and education, and benefits include a comprehensive package designed to make a federal career rewarding.

Physician - Medical Oncology

Company: MultiCare Health System

Location: Spokane, Washington

Posted Nov 09, 2024

MultiCare Health System is seeking a full-time medical oncologist to join their thriving practice at Rockwood Clinic in Spokane, Washington. The MultiCare Cancer Institute, a physician-led institute, offers a dynamic range of meaningful careers, growth opportunities, safe workplaces, and flexible schedules. The institute diagnoses and treats over 6,000 new cancer cases annually across Washington state. The position offers a 2-year annual salary guarantee of $470,000, research opportunities, and a competitive compensation package including sign-on and relocation bonuses. Spokane provides a vibrant community with endless activities, an accessible downtown, and access to education. MultiCare is known for its patient-centric approach, mission-driven values, and employee-centric culture.

MECHANCIAL ENGINEER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer won't be accepted. The notice details requirements such as US citizenship, federal employment suitability, direct deposit, E-Verify, Selective Service registration, security clearance, and travel capabilities. Qualifications include specific experience and education, such as a Professional Engineer registration or equivalent experience. The position is covered under the Defense Acquisition Workforce Improvement Act and may require travel to CONUS and OCONUS.

Senior Social Worker BHIP Therapist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Wenatchee, Washington Wenatchee, Washington

Posted Nov 09, 2024

This job posting details the requirements and qualifications for a Senior Social Worker position at the VA, eligible for the EDRP (Education Debt Reduction Program). The role involves working with veterans, requiring a master's degree in social work, and proficiency in English. Key responsibilities include providing specialized social work services, developing treatment methods, and offering consultation. The position is in the Excepted Service and does not confer competitive status. Benefits include a comprehensive package, and vaccination against COVID-19 is mandatory.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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