Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

ATTORNEY ADVISOR

Company: Department of Labor - Office of the Secretary of Labor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This position is in the Office of the Deputy Secretary, Office of Administrative Law Judges (OALJ) of the Department of Labor. The office is responsible for conducting adjudicatory hearings and issuing decisions under more than 70 laws and executive orders. The role requires being at least 16 years old, a U.S. citizen, and a member in good standing of a U.S. court's bar. A professional law degree (LL.B. or J.D.) is mandatory, with preference for top half of the class. Excellent legal research and writing skills are necessary, demonstrable through law review, moot court, or research assistant roles. The Department of Labor aims to protect workers' welfare, improve conditions, and ensure equal employment opportunities.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This position is a legal advisor role in the Department of Homeland Security's Office of the General Counsel, Technology Programs Law Division. The primary focus is on legal issues related to emerging technologies arising from DHS RDT&E programs. The ideal candidate should have extensive legal experience, preferably with a background in Science or Engineering, and be well-versed in various legal areas including First and Fourth Amendment, regulatory, privacy, data rights, and civil rights. The role involves advising on legal and policy considerations for a wide range of technologies, and drafting guidance documents. The position requires U.S. citizenship, bar membership, and completion of a background investigation and drug test.

Attorney-Advisor (General)

Company: Department of Homeland Security - DHS Headquarters

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for a legal position in the Department of Homeland Security's Office of the General Counsel, Legal Counsel Division. The role involves providing advice and assistance on oversight of DHS activities and litigation. Requirements include U.S. citizenship, registration for Selective Service (for males born after 12/31/1959), passing a background investigation, pre-employment drug test, and being an active member of a state bar. Applicants must hold a law degree from an ABA-accredited law school and have specialized legal experience. The position is permanent, full-time, and offers a comprehensive benefits package. It's a non-bargaining unit position and may be filled at GS-14 or GS-15 level.

Senior Internal Auditor - Multifamily (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Nov 09, 2024

Fannie Mae is seeking a Multifamily - Internal Audit - Senior Associate. The role involves applying credit risk, commercial mortgage, and fraud risk knowledge to conduct internal audits across Fannie Mae's Multifamily division. Responsibilities include assisting with audit planning, developing and maintaining risk-based audit plans, and conducting substantive testing. The ideal candidate will have 2 years of experience in risk, audit, or control roles, and a degree or equivalent. CIA, CPA, or CISA certification is preferred. Fannie Mae offers a flexible hybrid work environment and comprehensive benefits package.

IT Specialist (INFOSEC), NB-2210-VI

Company: Department of the Treasury - Office of the Comptroller of the Currency

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Information Systems Security Manager (ISSM) role as an IT Specialist (INFOSEC) in Washington, DC. The role involves managing a range of Information System Security Officer (ISSO) workforce activities. Key requirements include undergoing personnel vetting, background investigation, and enrollment in Continuous Vetting and FBI's Rap Back service. Specialized experience needed includes IT risk assessments, evaluating IT programs for compliance, and applying project management principles for cybersecurity. No educational requirements, but one year of specialized experience is necessary. The position offers comprehensive federal benefits and is excluded from the bargaining unit.

Dermatologist (Swedish Medical Group)

Company: Swedish Health Services

Location: Medina, Washington

Posted Nov 09, 2024

Swedish Medical Group is recruiting a full-time Dermatologist for a position in Seattle, Washington. The role offers a supportive team environment and a competitive compensation package ranging from $389,584 to $614,131 annually. The medical group, part of Swedish Health System, comprises over 1,300 physicians and advanced practice clinicians serving the Seattle area. Benefits include access to seven Swedish Medical Center campuses and a shared EMR (Epic). Seattle, the Pacific Northwest's largest urban center, offers a robust economy, excellent schools, and a vibrant arts and entertainment scene, along with stunning natural beauty and a thriving tech industry.

Help Desk/Tester (Top Secret Clearance)

Company: IBM

Location: Washington, DC

Posted Nov 09, 2024

IBM Consulting offers a career with long-term relationships and collaboration with global clients. You'll work with visionaries across industries to enhance hybrid cloud and AI journeys. The role involves providing support for the Forensic Advantage Laboratory Information Management System, configuring, supporting, and troubleshooting it. You'll also perform functional application and interface testing, update test cases, and complete ad hoc report testing. The company culture encourages curiosity, innovation, and long-term career growth.

Criminal Investigator

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Nov 09, 2024

The Architect of the Capitol (AOC) is seeking a Criminal Investigator for its Office of Inspector General (OIG). This is a career ladder position requiring the incumbent to perform progressively more complex duties. The role involves assisting in the development and execution of investigations and operations affecting major agency-wide programs. The position requires a Top Secret Security Clearance, a valid driver's license, and the ability to pass a drug test. Specialized experience is necessary, including supporting higher-graded criminal investigators, assisting with interviews and interrogations, and developing complex investigations. Veterans' preference is given, and the agency is an Equal Opportunity Employer.

Learning and Development Consultant - Independent Risk Management

Company: PNC

Location: Washington, DC

Posted Nov 09, 2024

PNC values its employees and strives to create an inclusive workplace. The Learning and Development Consultant role, based in various locations, involves building relationships with stakeholders, designing and implementing L&D strategies, and growing associates' skills. The role requires a bachelor's degree, relevant experience, and competencies in training and development, consulting, and partnering for client success.

Import Policy Analyst (Public Notice Flyer/Schedule A)

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an Import Policy Analyst position in the International Trade Administration (ITA) within the Department of Commerce. The role requires U.S. citizenship, a background check, and possibly a probationary period. Applicants must have one year of specialized experience in researching information, using data to create reports, and tracking progress. Alternatively, a Master's degree or equivalent graduate education can substitute for the experience requirement. The position does not require a license, physical, or PCS expense reimbursement.

International Trade Specialist (Public Notice Flyer/ Schedule A)

Company: Department of Commerce - Commerce, International Trade Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an International Trade Specialist in the International Trade Administration (ITA) within the Department of Commerce. The position is open to U.S. citizens only and requires a background investigation, including a credit check and drug test. Applicants must have one year of specialized experience in international trade issues, U.S. business exports, or related fields. This experience can be gained through paid or unpaid work, including volunteer work. The role involves research, preparing memos and white papers, analyzing economic data, and making recommendations on trade issues. No PCS expense will be paid.

GENERAL ENGINEER

Company: Department of the Navy - Naval Sea Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies in a federal agency. Interested applicants must follow specific application instructions, as responses to the flyer will not be acknowledged. Requirements include US citizenship, suitability for federal employment, direct deposit participation, E-Verify clearance, and potential travel. A professional engineering degree or equivalent experience is necessary, along with possible security clearance. The position is part of the DoD Civilian Acquisition Workforce Personnel Demonstration Project.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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