Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Contracts Administrator

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A nationally recognized leader in education in the Washington DC Area is seeking a seasoned Contracts Administrator. The role offers an opportunity to work for a Local University and tuition reimbursement after a year. Primary responsibilities include contract administration, proposal preparation, negotiation, and customer relationship management. The ideal candidate should have a Bachelor's degree in Business Administration or related field, 3-7 years of experience as a contracts administrator, and expert knowledge of contractual and government regulations. U.S. Citizenship and potential security clearance are required.

Radiologic Technologist

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 09, 2024

The job posting is for a Radiology position that offers a $10,000 sign-on bonus and involves providing radiology services to patients. The role requires performing quality general radiographic and specialty images, positioning patients, and maintaining diagnostic equipment. The successful candidate will demonstrate strong communication skills, adhere to radiation safety practices, and provide excellent customer service to patients, physicians, and staff. Basic qualifications include graduation from an accredited radiologic technology program and certification as a Radiologic Technologist in Washington. Preferred qualifications include one year of direct experience with diagnostic procedures.

Customer Success Analyst, Government

Company: Predata

Location: Washington, DC

Posted Nov 09, 2024

Predata, a predictive analytics startup, is seeking a Customer Success Analyst for its Government Team in Washington, D.C. The role involves supporting customers in using the Predata platform, demonstrating its capabilities to prospective clients, and collaborating with various teams to develop product features. The ideal candidate should have a degree in a related field, 2-5 years of experience in the national security space, strong international affairs background, and teaching/training experience. Competitive compensation and benefits package is offered.

Federal - Agile / Technical Coach

Company: Accenture

Location: Washington, DC

Posted Nov 09, 2024

The Agile Coach will lead a Scaled Agile Framework (SAFe) transformation in pilots, enhancing release management via DevOps and other technical skills. Key responsibilities include providing Agile coaching for LEAN Agile methodology adoption across 22 subsystem teams, accelerating value delivery through robust DevOps practices, and identifying improvements in coding and design processes. The role requires a minimum of 5 years in Agile, with certifications like Safe SAFe, SPC, or Release Train Engineer. US Citizenship is mandatory. Bonus points for DevOps experience.

Property Accountant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A local startup seeks a well-established Property Accountant for rapid expansion. The ideal candidate should have a relevant degree, experience, and a positive attitude. Responsibilities include journal entries, bank reconciliations, rent postings, and reporting. The role also involves assisting with audits and ad hoc requests.

Cook Leader All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The role involves assisting a supervisor in training, guiding, and supervising kitchen staff, including cooks and food service workers. The position requires understanding of kitchen equipment operation, food storage, menu composition, and staff training. It necessitates skills in food preparation, planning, coordination, and time sequencing. The candidate must possess basic reading, writing, and math skills, and be able to interpret complex recipes. A high school diploma or equivalent is required. The role involves moderate physical effort, flexible scheduling, and working in various conditions. Successful completion of a National Agency Check (NACI) background check and obtaining a Food Handler's Certificate are mandatory. The position offers a comprehensive benefits package.

Prior Authorizations Specialist

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A client specializing in Oncology is seeking a candidate for Prior Authorizations and Financial Clearance. Prior experience in Oncology is not mandatory, but knowledge of health insurances and prior authorizations is required. The role offers a pay rate of up to $24/hour and can be performed in Bethesda, Silver Spring, or Germantown offices. At least 1 year of experience in prior authorization/pre certification/financial clearance and working knowledge of government and commercial insurances are necessary. Experience with Oncology, Radiology, or Infusion is a plus but not required.

Attorney-Advisor (General)

Company: Other Agencies and Independent Organizations - Office of Personnel Management

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

This job posting is for an attorney position in the Office of the General Counsel, Office of Personnel Management (OPM). The role involves providing legal advice and representation to OPM leaders on a wide range of issues. The ideal candidate must be a U.S. Citizen or National, registered for Selective Service (if applicable), and an active member in good standing of the Bar. Basic qualifications include a J.D. from an ABA-accredited law school, upper third academic standing, and significant legal work experience. Preferred qualifications include experience with Federal Employee Health Benefits program, strong communication skills, and the ability to work independently and as a team.

Senior Government Accountant, AR

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A Staff Accountant position is available at a global infrastructure company in Bellevue, WA. The role involves job costing, AR and invoice processing, review of cost and government compliance, preparation and monitoring of reporting and AR, and assistance with month end close and reconciliations. The ideal candidate should have a minimum of 2 years of accounting experience, a Bachelor's degree in Accounting or Finance, experience with federal government billing, project accounting or Accounts Receivables in a manufacturing, construction, engineering, or related industry, and strong proficiency with large amounts of data, Microsoft Excel, and accounting systems.

SQL Developer

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

The job posting is for a SQL Server Developer position, requiring expertise in designing and developing large scale database schemas, stored procedures, and processes. The role involves working with clients to understand data needs, implementing advanced ETL processes, and assisting in database migrations. The ideal candidate should have experience with Microsoft SQL Server 2005/2008/2012, understanding of advanced SQL Server features, and proficiency with dynamic SQL. Strong organizational, problem-solving, and communication skills are essential, along with the ability to work in an agile environment and manage multiple projects.

Nurse (Clinical/Critical Care)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority solicitation for a Nurse position in the Department of Nursing Neonatal Intensive Care Unit at Madigan Army Medical Center. The role requires a graduate or higher level degree in nursing, active license, and at least one year of professional nursing experience in providing care to critically ill neonatal patients. Additional requirements include potential for on-call work, rotating shifts, and mission-essential duties. A background investigation, security clearance, and various certifications are necessary. The position may offer salary negotiation for new federal employees and a recruitment incentive.

Administrative Assistant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

Addison Group is currently recruiting for an Administrative Assistant position in Washington, DC. The role involves providing general administrative support, managing office logistics, and assisting supervisors with meetings. Qualifications include a Bachelor's degree or equivalent experience, familiarity with office equipment and Microsoft Office, and strong customer service skills.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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