Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Luxury Sales Associate

Company: Brilliant Earth

Location: Washington DC

Posted Oct 19, 2024

Brilliant Earth is seeking a Jewelry Consultant to work in their Washington DC showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and excellent communication skills. The company offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Systems Engineer

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is seeking a highly experienced Senior Systems Engineer to join their team. The ideal candidate will have extensive expertise in designing and implementing information management systems, with a focus on scalability, security, and compliance.

Program Management Officer

Company: General Services Administration - Public Buildings Service

Location: Tacoma, Washington Tacoma, Washington

Posted Oct 19, 2024

The text describes a job opening for a Program Management Officer, specifically as the Branch Chief for Energy, Environmental, and Safety Programs within the Facilities Management Division of GSA, PBS, Northwest/Arctic Region. The role involves managing sustainability, energy, environmental, safety and health, and fire/life safety programs. The position requires US citizenship or nationality, meeting all eligibility criteria within 30 days, and registering with Selective Service if applicable. Additional conditions include a one-year probationary period, background investigation, e-Verify system verification, financial disclosure report, and a supervisory or managerial probationary period if required. The GS-14 salary range starts at $136,832 per year. Qualifications include at least one year of specialized experience in managing, coordinating, and implementing programs related to commercial office building operations. The job does not have an education qualification requirement. Benefits include health insurance, life insurance, sick leave, vacation time, Thrift Savings Plan, flexible work schedules, transit and child care subsidies, flexible spending accounts, long-term care insurance, and training and development.

Compliance Specialist

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

This job posting is for a position within the Department of Commerce, National Oceanic and Atmospheric Administration, Office of Space Commerce, Commercial Remote Sensing Regulatory Affairs, located in Washington, D.C. The position is equivalent to GS-13/14 under the DOC Alternative Personnel System (CAPS). Key requirements include U.S. citizenship, registration for Selective Service, a valid driver's license, ability to obtain a Special Sensitive security clearance, and submission of a Financial Disclosure Form. The position is subject to pre-employment and random drug testing, a background investigation, and continued employment is contingent on successful completion of these requirements. Specialized experience is required, including assisting with on-site inspections and analyzing inspection information for cybersecurity and spacecraft operations.

Supervisory Information Technology Specialist (Chief, Inmate Technology Support Section)

Company: Department of Justice - Justice, Bureau of Prisons/Federal Prison System

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The text describes a job opportunity for corrections professionals who create a safe and secure environment, preparing individuals for successful reentry into communities. The agency values a diverse and innovative workforce, emphasizing humanity and normalcy in their approach. The role requires U.S. citizenship, and eligibility for ICTAP or CTAP programs. Qualifications include IT-related experience, attention to detail, customer service, oral communication, and problem-solving skills. Specialized experience is required, with examples including designing complex security systems, developing performance plans, and serving as a technical resource. The position offers a comprehensive benefits package and a commitment to diversity and inclusion.

Senior Program Manager

Company: MAXISIQ

Location: Washington DC

Posted Oct 19, 2024

MAXISIQ is seeking a Senior Program Manager with experience in managing complex technical projects. The job involves planning, executing, and monitoring projects, as well as managing financial performance and achieving revenue and profitability goals.

Resilience Portfolio Management Lead

Company: Fors Marsh

Location: Washington DC

Posted Oct 19, 2024

Fors Marsh is a company that takes on issues that matter, committed to balancing purpose, people, planet, and profit. They are seeking a Resilience Portfolio Management Lead with experience in program and project management. The company offers a range of benefits, including remote work, generous retirement contributions, and dedicated training and development budgets.

Senior Engineer, Cyber Threat Intelligence

Company: Sony

Location: Washington DC

Posted Oct 19, 2024

Sony Corporation of America is seeking a highly motivated Senior Cyber Threat Intelligence to join the Global Security Incident Response Team. The position will be responsible for supporting an Enterprise Threat Analysis Program to secure Sony's information assets, services, and products.

Sr Financial Analyst

Company: Bass Pro Shops

Location: Washington DC

Posted Oct 19, 2024

The Senior Financial Analyst role at Bass Pro Shops offers a rich opportunity to work across multiple disciplines, making it perfect for an analyst eager to dig into data and uncover the why behind the numbers. The ideal candidate will have a natural sense of curiosity, initiative, and courage to challenge the status quo and make strategic recommendations that drive business success.

Licensed Practical Nurse (PACT)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Spokane, Washington Spokane, Washington

Posted Oct 19, 2024

The PACT LPN role involves observing, recording, and reporting patient condition changes, assisting in care plan development, and collaborating with the Core and Expanded Teams. The role requires adherence to policies and procedures, and the ability to work effectively with diverse patients. U.S. citizenship is mandatory, and proficiency in English is required. Applicants must pass a background check, physical evaluation, and influenza vaccination. Education and experience requirements vary by grade level, with higher grades requiring more experience and specific knowledge and skills.

SUPERVISORY HEALTH SYSTEMS SPECIALIST

Company: Department of the Air Force - Air National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Oct 19, 2024

This is a permanent, excepted service position for a Supervisory Health Systems Specialist in the Washington Air National Guard. The role is located at the 194th Medical Group, Camp Murray, Washington. The position requires military grades E8-E9 and compatible military assignments. Applicants must be able to obtain and maintain the appropriate security clearance. The role involves working in a cooperative environment and may require overtime. The position offers a comprehensive benefits package as part of a federal career.

Project Analyst - Federal

Company: Censeo Consulting Group

Location: Washington DC

Posted Oct 19, 2024

Censeo Consulting Group is seeking a Subject Matter Expert to support the GSA by providing customer engagement and operations planning governance strategic communications transition readiness and supplemental change management and customer support services.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

Related Pages