Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Electrical Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Starbuck, Washington Starbuck, Washington

Posted Oct 19, 2024

This is a Direct Hire Authority (DHA) solicitation for a Directorate of Human Resources position at Little Goose Dam, Starbuck, WA, operated by the US Army Corps of Engineers. The position requires a Bachelor's degree in engineering or higher, with specialized experience in electrical engineering activities at a manufacturing or industrial facility. The role involves applying concepts and methodologies of electrical engineering to operations and maintenance of industrial facilities. The position offers a comprehensive benefits package and may include a Relocation, Recruitment, Student Loan Repayment, Advance in Hire or Advance Leave Accrual incentive.

Paralegal Specialist

Company: Other Agencies and Independent Organizations - Federal Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Federal Trade Commission is offering an opportunity to join as a Paralegal Specialist at the GS-07 level. Qualifying experience includes assisting in investigations and litigation, conducting research, database development, document review, and interviewing sources. Alternatively, 1 year of graduate education or superior academic achievement is acceptable. Veterans with preference eligibility are encouraged to apply. A comprehensive benefits package is offered to federal employees.

Management and Program Analyst (Policy Analyst)

Company: Legislative Branch - Architect of the Capitol

Location: Washington DC, District of Columbia Washington DC, District of Columbia

Posted Oct 19, 2024

The AOC is seeking a Policy Analyst for the Office of the CAO, Human Capital Management Division. The role involves developing, interpreting, and maintaining HR policies that align with the AOC's mission and strategic plan. The ideal candidate should have specialized experience in drafting HR policies, providing advisory services, conducting research, and communicating effectively with senior leadership. A bachelor's degree or higher is desired. The position offers a comprehensive benefits package, including health insurance, retirement system, and training opportunities.

Associate Solicitor for Employment and Labor Law

Company: Department of the Interior - Office of the Solicitor

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Department of the Interior is seeking a Senior Executive Service (SES) member for a Category 3 position with a minimum pay of $191,900.00. The role involves leading change, leading people, driving results, managing business acumen, and building coalitions. Applicants must be U.S. citizens, have a J.D. or LL.B. degree, and be current members of a state bar. They must also provide a recent performance appraisal and undergo a background investigation. The position requires pre and post-employment drug screening.

Director of Strategy

Company: Department of Transportation - Federal Aviation Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Air Traffic Organization (ATO) employs 35,000 personnel dedicated to ensuring aircraft safety, separation, and punctuality. Mission Support Services, under the Federal Aviation Administration (FAA), provides strategic direction for infrastructure and airspace design, develops airspace policy, promotes international and domestic airspace safety, and ensures superior execution of policies and procedures. The FAA Executive System requires applicants to demonstrate senior executive-level management capability through progressively responsible leadership experience. Key leadership requirements include achieving operational results, leading people, building relationships, and leading strategic change. Technical requirements involve leading, overseeing, and providing strategic direction for an organization responsible for complex national and international aerospace subject matter.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Oct 19, 2024

This is a Direct Hire Authority (DHA) solicitation for a Practical Nurse position at the Army Medical Center, Family Medicine in Tacoma, Washington. The role requires a current or pending license, and one year of nursing experience in a medical facility. The position involves tasks such as taking vital signs, assisting with medical procedures, and using health care information systems. Qualifications include US citizenship, and the role may require seasonal influenza vaccinations, drug testing, and a pre-placement medical examination. Recruitment or relocation incentives may be authorized for highly qualified candidates.

Federal Account Executive - Civilian

Company: Wiz

Location: Washington DC

Posted Oct 19, 2024

Wiz is a fast-growing startup that helps organizations secure cloud environments. The company is looking for a sales representative to join their team and help them achieve their mission.

International Broadcaster (Multimedia)(Turkish)

Company: Other Agencies and Independent Organizations - U.S. Agency for Global Media

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Voice of America's Turkish Service is seeking a journalist with native fluency in Turkish and English. The role involves conceiving, writing, translating, editing, and producing multimedia stories for radio, TV, and digital platforms. The ideal candidate should have a proven track record of creating unique, comprehensive stories with global or original appeal. They must also have experience with journalistic principles, television and radio broadcasting, and producing content for various platforms. The position requires public trust, a background investigation, and may involve working nights, weekends, and holidays. USAGM is committed to diversity and inclusivity.

PLUMBER

Company: Other Agencies and Independent Organizations - John F. Kennedy Center for the Performing Arts

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The John F Kennedy Center for Performing Arts is seeking a plumber with experience in complex plumbing systems. The role involves performing plumbing, pipefitting, and other duties. US Citizenship is required, and the candidate must be back flow certified. The position requires good physical condition, as it involves climbing ladders, walking long distances, and lifting heavy objects. The work schedule is fixed, Tuesday to Saturday, 12:00 PM - 9:30 PM. The position is covered by the American Federation of Government Employees (AFGE), Local 2463.

IT Specialist (APPSW)

Company: Department of Justice - Offices, Boards and Divisions

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Office of Information Management offers a range of services including business process automation, data management, content management, software application development, and consultative services. The office is composed of experts in back-end application development, data management, business analysis, and visual design. The incumbent is responsible for front-end development and user experience (UX) of websites and web applications, and serves as Section 508 Coordinator. The role requires IT-related experience demonstrating attention to detail, customer service, oral communication, and problem-solving skills. One year of specialized experience in front-end development and full-stack development for an organization's website using HTML5, CSS3, and vanilla JavaScript is also required. The position offers a comprehensive benefits package including paid vacation, sick leave, holidays, telework, life insurance, health benefits, and participation in the Federal Employees Retirement System.

Gallery Support Specialist (Program Assistant)

Company: Other Agencies and Independent Organizations - National Gallery of Art

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The National Gallery of Art is seeking a versatile and creative individual to support pre-professional programs for teens, interns, and young adults. The role involves planning, developing, and executing program activities, providing administrative support, and integrating art education into the curriculum. The ideal candidate should have at least one year of specialized experience in working with youth in a cultural, non-profit, or educational setting, or possess a Master's degree or higher in a related field. The position requires availability for occasional duty time outside of a normal work week, including evenings and weekends.

AUDITOR (BILINGUAL)

Company: Other Agencies and Independent Organizations - Inter-American Foundation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 19, 2024

The Inter-American Foundation (IAF) is seeking an Auditor for a position focusing on grassroots development in Latin America and the Caribbean. The role involves oversight of in-country contract auditors, interpreting, monitoring, and reporting audit findings. The position requires US citizenship, suitable federal employment, direct deposit of pay, and selective service registration for male applicants. Qualifications include a degree in accounting, auditing, or related fields with 24 semester hours in accounting, or equivalent experience. Specialized experience is required for GS-11, GS-12, and GS-13 levels. Fluency in English and Spanish is mandatory, with Portuguese and French being preferred. The position involves a 1-year probationary period and potential for telework. A comprehensive benefits package is offered to federal employees.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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