Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Community Specialist, Channel Retail

Company: Apple

Location: Washington, DC

Posted Oct 18, 2024

Apple is seeking a Community Specialist to represent the brand within multiple partner stores, sell products directly to customers, and create new Apple owners. The role involves providing an amazing customer experience, expanding awareness for new and existing customers, and maintaining Apple's merchandising standards. The ideal candidate should have a passion for helping customers, curiosity for continuous learning, excellent communication skills, and solid relationship-building abilities. The position requires 40 hours per week, typically Wednesday through Sunday, with occasional overtime. The base pay range is between $23.00 and $29.40/hr, and Apple offers comprehensive benefits including medical and dental coverage, retirement benefits, and educational reimbursement.

Accounting and Finance Associate

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

A startup Software Company is hiring Finance and Accounting professionals to manage financial planning, reporting, and operations. The role involves preparing financial statements, managing accounting tasks, assisting in budget preparation, and participating in annual audits. The ideal candidate should have a Bachelor's degree in Finance, Accounting, or related field, 1-3 years of experience, strong business acumen, and proficiency in Microsoft Excel.

SQL DBA

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

The job posting is for a Database Administrator position in the political software product space. The role involves managing SQL Server databases, implementing monitoring and alerts, evaluating new technologies, maintaining data quality and security, installing and configuring new environments, coordinating with IT for patches/upgrades, and requiring 4+ years of experience in supporting large OLTP data driven applications. Familiarity with High Availability and Disaster Recovery solutions, ETL processes, third-party SQL monitoring tools, and excellent communication skills are also required.

Senior Software Engineer - Full Stack

Company: The Washington Post

Location: Washington, DC

Posted Oct 18, 2024

The Washington Post is seeking a Senior Full Stack Engineer for its Identity/First Party Data team. The role involves developing and enhancing user and user data management experiences, ensuring compliance with privacy, data security, and legal requirements. The engineer will work on full-stack projects using React, Node, and Java, and collaborate with cross-functional teams to deliver user-centric web applications. Key responsibilities include participating in all stages of software development, architecting and deploying applications on AWS, and writing detailed specifications. The ideal candidate should have a BA/BS in Computer Science or a related field, 3+ years of full-stack development experience, and proficiency in TypeScript, relational databases, and AWS services. The role offers competitive compensation, comprehensive benefits, and the opportunity to contribute to world-class journalism.

Interventional Gastroenterologist

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 18, 2024

Valley Medical Center in Renton, Washington is hiring a full-time Interventional Gastroenterologist for a collaborative team. The position offers a 4-day workweek, with call rotated among 7 providers. The department consists of 7 physicians, 4 ARNPs, 1 GI Hospitalist, 11 MA’s, and 1 triage RN. The hospital is a nonprofit provider serving over 600,000 residents, with a Level III Trauma Center and a network of clinics. Compensation ranges from $430,000 to $460,000, with additional benefits including medical, dental, vision, life insurance, disability, and flexible spending accounts.

Sr. Sales Executive, Government Risk & Fraud-Northeast

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 18, 2024

Thomson Reuters is seeking a Sr. Sales Executive with 4-5 years of direct field sales experience, preferably in government markets. The role involves driving sales with new customers and growing existing revenues in state markets. The candidate must reside in the Northeast US and be able to travel 70% of the time. The successful candidate will join an inclusive culture with comprehensive benefits, learning and development opportunities, and a focus on social impact. The target total cash compensation range is $182,000 - $338,000.

OMWI and D&I - Business Administration - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 18, 2024

Fannie Mae is seeking a candidate for the OMWI and D&I - Business Administration - Lead Associate role. The role involves planning, prioritization, project management, communications, and reporting. The candidate will support the Office of Minority and Women Inclusion (OMWI) Business Administration operations, manage vendor relationships, and oversee external awards and benchmarking. The ideal candidate will have 2 years of related experience, project management skills, and the ability to analyze data and present information effectively. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Dermatologist

Company: Advanced Dermatology and Cosmetic Surgery

Location: Fort Washington, Maryland

Posted Oct 18, 2024

Advanced Dermatology and Cosmetic Surgery is seeking a full-time General Dermatologist for a lucrative opportunity in Fort Washington, MD. The position offers a flexible schedule, base salary, and productivity bonus with uncapped earning potential. The clinic, located near DC, provides a full benefits package and supports clinical operations, marketing, HR, billing, compliance, and credentialing. Fort Washington is a culturally diverse community with a great public school system and a well-established patient base. The mission is to deliver high-quality patient care and experience, fostering a positive and enjoyable workplace.

Enterprise Account Executive, Corporates-southeast

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 18, 2024

This remote-based role in the southeast (preferred locations: FL, NC, SC, GA, AL, KY, TN, MS, VA) involves prospecting new customers and managing major accounts (revenues of $500M+). The role requires meeting or exceeding revenue targets, cross-functional collaboration, relationship building, and maintaining accurate records in Salesforce. The ideal candidate has proven ability to sell complex software solutions, experience selling to C-level executives, and a strong commitment to the company's mission. Thomson Reuters offers comprehensive benefits, a globally recognized reputation for equality, diversity, and inclusion, and opportunities for learning and development.

Payroll Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

A temporary payroll specialist position is available in Washington DC for 3-4 months. The role involves processing payroll for over 2,000 employees, requiring strong organizational skills and comfort in a fast-paced environment. Key responsibilities include managing payroll discrepancies, verifying benefits accrual, and collaborating with HR, Accounting, and Contracts. The ideal candidate should have at least 3 years of payroll experience, knowledge of ADP Workforce Now and Costpoint, and strong computer skills. Excellent communication and interpersonal skills are necessary, along with the ability to work independently and in a team.

Third Party Cyber Assurance (TPCA) Assessor

Company: Bank of America

Location: Washington, DC

Posted Oct 18, 2024

Bank of America is seeking a Third Party Cyber Assurance (TPCA) Assessor to conduct information security assessments for third-party vendors. The role involves evaluating third-party information security risks, partnering with vendors for assessment preparation, and identifying and escalating non-compliant risks. The ideal candidate should have IT security audit/assessment experience, technical skills in information security and business continuity, and strong communication abilities. The job offers a competitive salary, benefits, and opportunities for growth and impact.

CNN Political Unit Intern: DC - Spring 2025

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 18, 2024

Warner Bros. Discovery is offering a 12-week internship in the DC area, starting January 27th and ending April 18th, 2025. The intern will work 16-24 hours per week in a hybrid capacity, gaining insight into the U.S. political system and CNN's editorial and production process. The role involves analyzing election results, tracking developments in the new administration and congress, preparing for elections, and monitoring live political events. Qualifications include an extensive understanding of U.S. politics, interest in political campaigns, and active enrollment in an accredited college or university degree program. The internship is paid with a competitive hourly wage, and offers mentorship, professional development seminars, and networking opportunities.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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