Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Platinion Enterprise Solutions Consultant

Company: Boston Consulting Group (BCG)

Location: Washington, DC

Posted Oct 18, 2024

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology solutions. Founded in 1963, BCG has a long history of pioneering business strategy and working closely with clients to drive positive societal impact. The firm's diverse, global teams bring deep industry and functional expertise, and they collaborate in a unique model across the firm and throughout the client organization. BCG Platinion, a subsidiary of BCG, focuses on digital excellence and achieving sustained solutions to complex challenges. Enterprise Applications Consultants at BCG Platinion are collaborative, agile advocates, technical experts, change agents, and influencers who manage large-scale ERP projects, restructure business and IT processes, and optimize ERP architectures. The role requires a Bachelor's or Master's degree, 2+ years of IT/ERP consulting experience, and expertise in SAP, Salesforce, Oracle, or Workday. BCG offers competitive compensation, benefits, and opportunities for career growth and impact.

Summer Camp Safety & First Aid Coordinator: 2023-3012

Company: The Headfirst Companies

Location: Washington, DC

Posted Oct 18, 2024

The Summer Camp Safety & First Aid Coordinator is responsible for managing all health and safety aspects of the Headfirst camp experience for campers aged 3-12. Key duties include overseeing medication management, safety procedures, and emergency medical situations, as well as maintaining a positive and supportive environment. The role involves training staff, communicating with families, and ensuring the camp facility is well-maintained. The position requires a First Aid & CPR Certification, experience in related fields, and the ability to work in various conditions.

Network Engineer (Engineer Network 2) - 4074

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 18, 2024

HII- Technical Solutions Division (HII-TSD) is currently seeking a Network Engineer for a remote position at ATF Headquarters in Washington, DC. The role involves designing and implementing data communications and telecommunications networks, as well as planning, designing, implementing, and supporting operations of technical infrastructure components. The ideal candidate should have 3+ years of relevant work experience, CCNA Certification, and clearance. Preferred technologies include Brocade/Ruckus switches, Fortigate firewalls, SolarWinds, and NetBrain. Huntington Ingalls Industries, the employer, is America's largest military shipbuilding company and a provider of professional services to partners in government and industry.

Ophthalmic Assistant (40 hours Bellevue)

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Oct 18, 2024

The job involves assisting eye care providers in diagnosing and treating eye disorders. Responsibilities include completing training, performing patient care, preparing examination rooms, reviewing appointment schedules, administering medication, and maintaining ophthalmic instruments. Basic qualifications include a high school diploma, a Registered Medical Assistant license in Washington, and an Ophthalmic Assistant Certificate within 24 months of hire. Preferred qualifications include experience in ophthalmology or optometry practices, general medical knowledge, and a certification in medical assisting.

Executive Assistant

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

The job posting is for a seasoned Executive Assistant to the President in Washington, DC. The ideal candidate should have a Bachelor's degree, 5+ years of relevant experience, and impeccable communication skills. Responsibilities include managing the president's schedule, coordinating travel, organizing meetings, answering phone calls, processing financial paperwork, event planning, and mentoring new staff. The role is permanent and requires comfort with learning new software and remembering the President's preferences in a fast-paced environment.

Director, Product Management

Company: EVERFI

Location: Washington, DC

Posted Oct 18, 2024

EVERFI, a global technology company, is seeking a Director of Product Management for Financial Education. The role involves overseeing the product life cycle, setting product strategy, collaborating with cross-functional teams, and managing product development. The ideal candidate should have a degree in business, technology, or finance, 5+ years of product management experience, and expertise in Agile software development. EVERFI offers competitive benefits, a flexible work environment, and a strong company culture.

Cloud Service Delivery Manager

Company: Smartronix

Location: Washington, DC

Posted Oct 18, 2024

Smartronix, LLC. is a leading IT solutions provider specializing in cloud computing, cyber security, health IT, network operations, and mission-focused engineering. They are a premier partner with Amazon Web Services, Microsoft, and Google Cloud Platform. Smartronix is seeking a hands-on Cloud Service Delivery Manager to join their growing Cloud Business unit. The ideal candidate will have a positive attitude, strong communication skills, and a technical background. They should be comfortable interacting with clients and vendors, and have experience in operations management or service delivery. Knowledge of IT standards, service management frameworks, and cloud platforms is a plus.

Physician

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Oct 18, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering top-quality care and exceptional patient experience. They are seeking a Primary Care Physician for a full-time position in Federal Way, offering a well-rounded practice with growth opportunities, competitive compensation, and comprehensive benefits. The ideal candidate should be board-certified, have a stable work history, and excellent clinical outcomes.

Sales Associate - Washington, DC - Sports Medicine

Company: Stryker

Location: Washington, DC

Posted Oct 18, 2024

Stryker, a leading medical technology company, is seeking a sales associate for its Sports Medicine specialty. The role involves assisting in the sales, promotion, and marketing of Stryker products, educating healthcare professionals on product usage, and distinguishing Stryker products from competitors. The ideal candidate should have 0-2 years of outside sales experience, preferably in a medical field, and a B.A. or B.S. degree. Key attributes include confident communication, charismatic networking, strategic closing, trusted partnership, and competitive achievement. The role requires medium work, occasional overnight travel, and the ability to negotiate terms with customers. Stryker offers a collaborative culture, quality products, career development, and comprehensive benefits.

Account Executive x2

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

Addison Group's client is looking for Account Executives in Arlington, VA. The role involves generating qualified meetings, managing inbound leads, demonstrating company value, strategizing with team members, maintaining client relationships, and constantly improving efficiency. The ideal candidate should have a minimum of 3 years of relevant experience, at least 1 year in a closing role, and strong communication skills. Familiarity with SaaS, sales experience, or business-related experience is required. Knowledge of relevant industries is a plus. The candidate must be organized, proactive, motivated, and passionate about the role. The salary is commensurate with experience and includes commission.

Marketing Manager, Information Technology Consulting (AIM)

Company: Addison Group

Location: Washington, DC

Posted Oct 18, 2024

AIM Consulting, an Addison Group company, is seeking an experienced marketer to develop and manage branding, sales enablement, and communication strategies. The role involves driving AIM Consulting's brand and messaging, digital and content marketing strategies, sales enablement, and corporate communications. The ideal candidate will have a Bachelor's degree in marketing, 6-8 years of B2B marketing experience, preferably in technology/software in-house marketing teams. They should possess proven skills in integrated marketing, digital marketing, account-based marketing, and public relations. The role requires excellent writing and communication skills, management experience, and awareness of the latest online marketing trends. AIM Consulting is an award-winning technology consulting firm with a collaborative engagement model, committed to building an inclusive and diverse workplace.

CW Cyber Information Systems Analyst IV

Company: TIAA

Location: Washington, DC

Posted Oct 18, 2024

TIAA is seeking a CW-Information Systems Analyst IV for a 18-month engagement, potentially extendable, based at their Charlotte, NC office (currently remote). The role involves moderately complex business planning, support, and project-related duties. The analyst will work closely with various IT teams and business partners, approving system designs, managing large projects, and solving complex issues. Key responsibilities include approving system scope, overseeing changes to existing system logic, and collaborating on application development. The ideal candidate will have 5+ years of cyber-security experience, understanding of container technologies, and experience with Cyberark and Conjur component. Good communication skills are essential for fielding inquiries and providing guidance to application owners.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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