Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Senior Fraud Analyst

Company: Robinhood

Location: Washington DC

Posted Oct 15, 2024

Robinhood is seeking a Senior Fraud Analyst to join their Credit Card Fraud and Risk team. The role involves developing rules and policies for fraud detection, prevention, and loss mitigation, as well as designing and interpreting randomized testing frameworks. The company offers a competitive compensation structure, paid health insurance, and a lively office environment.

Senior Applied Scientist

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 14, 2024

Thomson Reuters Labs in the USA is seeking Senior Applied Scientists with expertise in Machine Learning/NLP. The role involves designing and delivering AI solutions, managing end-to-end model development, and collaborating with stakeholders. The company offers a comprehensive benefits package, including flexible work arrangements, mental health days, and opportunities for professional growth. Thomson Reuters is committed to diversity, inclusion, and work-life balance.

Multifamily Customer and Partner Engagement Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 14, 2024

Fannie Mae is seeking a Multifamily Customer and Partner Engagement Associate (Flexible Hybrid) to oversee customer network development and support activities. The role involves reviewing and analyzing multifamily transactions, managing deal screenings and underwriting responsibilities, and promoting Fannie Mae's products and services. The ideal candidate should have 2 years of related experience, strong communication skills, and experience with MS Office Suite. Fannie Mae offers a comprehensive benefits package and is committed to fostering a diverse and inclusive workplace.

Programmer Intern, Summer 2025

Company: BAE Systems

Location: Washington DC

Posted Oct 15, 2024

The job description is for a Programmer Intern position at BAE Systems, where you will work on impactful projects, engage in career development opportunities, and network with business leaders. The company is seeking a driven individual with a passion for learning, teamwork, and problem-solving. The job requires a strong educational background in computer science, experience with Java, and excellent communication skills.

Performing Arts Box Office Ticketing (3rd Assistant Treasurer, Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Oct 15, 2024

The Kennedy Center, a cultural center and living memorial to President John F. Kennedy, is accepting applications for a part-time Box Office 3rd Assistant Treasurer position. The role involves selling tickets for all performances, processing orders, and reconciling sales. The Kennedy Center values diversity, fosters belonging and empowerment, and is an equal opportunity employer. The ideal candidate should have ticket sales experience, strong customer service skills, and knowledge of ticketing systems.

Federal - Custom WebApp Developer Lead (Front End Developer)

Company: Accenture

Location: Washington, DC

Posted Oct 15, 2024

Accenture Federal Services in Washington, DC is seeking a Front End Developer with experience in both front end and back end development, specifically in React.js and Python. The ideal candidate will implement DevOps practices, develop API endpoints, and integrate data feeds into applications. They should have an understanding of AWS, Docker, and Linux systems, as well as working knowledge of databases and SQL. The role involves developing back end for custom web applications using Python programming language, Web API Services, DevOps, Javascript full stack engineering, and Web API Services SQL. Accenture is committed to diversity and inclusion, and offers numerous opportunities for formal and informal training sessions.

Associate Appian Developer (Entry-Level)

Company: Appian Corporation

Location: Washington DC

Posted Oct 15, 2024

Appian is a software company that values respect, passion, and innovation. They offer a wide range of growth and development opportunities, a strong community, and a commitment to inclusivity. The company is looking for an Associate Application Engineer to develop large-scale applications that support internal employees around the world.

Deal Manager

Company: Merlin International

Location: Washington DC

Posted Oct 15, 2024

The job description is for a Deal Manager at Merlin, responsible for managing the end-to-end sales renewal process, supporting Sales Team development activities, and delivering high-quality, timely, and compliant offerings to customers. The role requires strong time management, attention to detail, and effective communication skills, as well as experience with Excel and a proactive approach.

Senior Director, Consumer Product Marketing

Company: Upside

Location: Washington DC

Posted Oct 15, 2024

Upside is a company that helps brick-and-mortar businesses earn more cashback and provides a platform for customers to earn rewards. They are looking for a Head of Product Marketing and Growth Marketing to drive consumer product adoption and revenue growth.

Senior Digital and Campaign Manager

Company: Microstrategy

Location: Washington DC

Posted Oct 15, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, agility, and teamwork, and is seeking a Senior Digital Campaign Manager to drive the management and execution of their integrated campaign efforts.

Data Entry Assistant

Company: Addison Group

Location: Washington, DC

Posted Oct 15, 2024

Addison Group is currently recruiting for a Data Entry Assistant position in Washington, DC. The ideal candidate should be experienced, organized, and detail-oriented with a strong background in performance measures. Key responsibilities include compiling information, highlighting inconsistencies, mapping and reporting data, updating trackers, arranging meetings, and reviewing documents. Excel and Visio experience is a plus. Impeccable communication skills are required.

Senior Engineer, Platform

Company: ATPCO

Location: Washington DC

Posted Oct 15, 2024

The job description is for a Senior Platform Engineer to lead the development and optimization of AWS cloud infrastructure. The role requires expertise in cloud technologies, particularly AWS, and experience in leading complex projects and teams.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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