Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Systems Engineer (5240)

Company: MetroStar

Location: Washington DC

Posted Oct 06, 2024

The job posting is for a Systems Engineer position at MetroStar Systems, requiring 8+ years of experience, with a focus on collaboration, system design, and infrastructure management. The company offers a generous benefits package, professional growth, and a diverse environment.

Principal Security Engineer - Reliability Engineering

Company: ID.me

Location: Washington DC

Posted Oct 06, 2024

IDme is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, and has received numerous awards and funding.

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T2259)

Company: Target

Location: Washington, DC

Posted Oct 06, 2024

Target is offering a Style Consultant position with a starting hourly rate of $18.00 USD and a pay range of $18.00 USD - $27.00 USD. The role involves creating a welcoming experience, providing excellent guest service, maintaining product availability, and staying current with industry trends. The ideal candidate should have a strong interest in apparel products, effective communication skills, and the ability to work in a fast-paced environment. Target offers competitive benefits and flexible work schedules.

Counsel

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Oct 06, 2024

The Congressional Budget Office (CBO) is seeking an attorney to fill the position of Counsel. The job posting also includes applications for Sr. Counsel and Paralegal positions. Applicants must be US citizens or permanent residents, and must have graduated from an ABA-accredited law school and be a member in good standing of a state bar. They should have experience in researching and analyzing complex legal issues, producing written work products, and providing legal advice. A Tier 1 (NACI) investigation is required. The job is not in the competitive civil service and offers a comprehensive benefits package.

Acquisition Consultant

Company: hatch I.T.

Location: Washington DC

Posted Oct 06, 2024

The job posting is for an Acquisition Consultant to join Apex TK's team. The role involves managing concurrent source selections, providing guidance on the source selection process, and supporting various acquisition activities.

Data Analyst

Company: Alarm.com

Location: Washington DC

Posted Oct 06, 2024

Alarmcom is seeking a Data Analyst to join their team. The role involves developing and automating reports, analyzing data, and providing insights to drive business decisions. The company offers a competitive salary, benefits, and a dynamic work environment.

Patient Care Technician

Company: DaVita

Location: Washington, DC

Posted Oct 06, 2024

DaVita is seeking a Patient Care Technician to provide exceptional care in an outpatient dialysis center. The role involves direct patient care, monitoring patients during dialysis treatment, and building relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and the role involves working flexible hours, including mornings, evenings, weekends, and holidays.

Cyber Crime Senior Specialist - Digital Brand Protection External Phone Channel

Company: Bank of America

Location: Washington, DC

Posted Oct 06, 2024

Bank of America is seeking a candidate to lead the reduction of cyber crime risk, focusing on innovation, identification, and disruption to protect the bank's digital brand. The role involves creating centralized governance for phone channel activity, analyzing the threat landscape, and collaborating across the enterprise to establish an enterprise-wide phone policy. The candidate must have experience managing complex phone systems, detecting and mitigating phone-based attacks, and working with telecommunications companies to prevent cyber crimes. A Bachelor's degree in Cybersecurity, IT, or a related field is preferred, along with proficiency in cybersecurity tools and understanding of cyber crime laws and regulations.

Manager, Commercial Real Estate (Reable Energy)

Company: OneEnergy

Location: Washington DC

Posted Oct 06, 2024

OneEnergy is a dynamic and innovative renewable energy company seeking a Manager Commercial Real Estate to develop and deploy utility scale solar and community solar facilities. The role involves identifying and acquiring CampI solar energy sites, negotiating with landowners, and managing OneEnergy-owned commercial real estate.

Retail Sales Associate - M Street - Georgetown

Company: Gap Inc.

Location: Washington, DC

Posted Oct 06, 2024

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves providing excellent customer service, educating customers about products, and promoting brand loyalty. The company offers competitive benefits, including a merchandise discount, paid time off, and extensive 401(k) plan. Athleta is committed to diversity and inclusion, having been recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Manager, Engagement

Company: The Washington Post

Location: Washington, DC

Posted Oct 06, 2024

The Washington Post is hiring an Engagement Manager to lead strategic efforts in maximizing subscriber engagement, driving product adoption, and enhancing retention. The role involves collaborating with cross-functional teams to design and execute comprehensive engagement strategies, focusing on personalized experiences for diverse subscribers. Key responsibilities include leading lifecycle marketing campaigns, overseeing subscriber journeys, implementing CRM strategies, and managing a team. Requirements include a degree or equivalent experience in digital media, marketing, or eCommerce, with a focus on subscription-based business models. Strong analytical skills, project management, and communication abilities are essential. The Post offers competitive benefits and a salary range of $91,800.00 - $153,000.00 USD annually.

Salesforce Developer (627)– Remote

Company: Axxum Technologies

Location: Washington DC

Posted Oct 06, 2024

The job posting is for a Salesforce Developer position with a remote work option. The company offers a generous benefits package and is committed to diversity, equity, and inclusion. The job requires experience with Salesforce development and strong problem-solving skills.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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