Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Seasonal Immunizing Pharmacist Part Time

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is seeking a Staff Pharmacist to join their team. The role involves delivering enhanced human-centric health care, emphasizing patient safety, pharmacy professional practice, regulatory requirements, quality assurance, customer service, personnel management, inventory management, and financial profitability. The pharmacist will lead with heart, motivate and develop their team, identify business opportunities, and adapt to change. The ideal candidate will have an active pharmacy license, be immunization certified, and have a Bachelor of Science in Pharmacy or Pharm. D. degree. The company offers a comprehensive benefits package.

Software Engineer Sr.

Company: CGI

Location: Washington, DC

Posted Oct 06, 2024

CGI Federal is seeking a Senior Software Engineer with active Top-Secret clearance for a project in Washington, DC or Huntsville, AL. The role involves working in an agile environment, collaborating with scrum teams, conducting unit testing, deploying code, and engaging with clients. Required qualifications include a Bachelor's degree in software development, Agile/Scrum methodologies, 5 years of experience with Enterprise data, Data lake, Data pipeline, containerization, and proficiency in SQL and NoSQL databases. Desired qualifications include proficiency in Python. The position offers competitive compensation, comprehensive insurance options, and various benefits.

Data Analyst

Company: Guidehouse

Location: Washington, DC

Posted Oct 06, 2024

Guidehouse is offering an exciting opportunity in their Defense & Security Segment for a data analytics consultant. The role involves guiding a diplomacy client in applying advanced analytics and automation technologies to streamline processes. The consultant will assess complex processes, implement improvements, and engage with stakeholders on data analysis results. They will also develop dashboards, reports, and training programs. The ideal candidate should have an active secret federal security clearance, a bachelor's degree, and at least three years of relevant experience in data analytics and visualization. Strong consulting skills and the ability to work collaboratively are required. The annual salary range is $71,800.00-$107,600.00.

Medical Director - Medicare Appeals

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health, a Fortune 6 company, is seeking a Medical Director for a remote, work-from-home position based anywhere in the US. The role involves directing daily work on Medicare Appeals, providing support to appeal nurses and pharmacists, and collaborating with Medicare Quality and Compliance. The ideal candidate should have 2+ years of experience in a Health Care Delivery System, an active state medical license, and board certification in an ABMS recognized specialty. The pay range is $174,070.00 - $374,900.00, with additional benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Technical Implementation Manager III

Company: ZoomInfo

Location: Washington DC

Posted Oct 06, 2024

ZoomInfo is a company that encourages creativity, innovation, and teamwork, and is looking for a Technical Implementation Manager to join their team. The role involves working with clients to implement ZoomInfo's customer-facing solutions, and requires strong technical skills and problem-solving abilities.

National Records Manager - Law Firm

Company: Epiq

Location: Washington DC

Posted Oct 06, 2024

The job description highlights the importance of teamwork, communication, and client satisfaction. The company emphasizes its commitment to diversity and inclusion, and the role requires strong organizational and leadership skills.

Lead Financial Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 06, 2024

Fannie Mae is seeking a Lead Financial Engineer to join their team. The role involves working with a team of analysts to assess and monitor credit risk on Fannie Mae's $500 billion multifamily securitization book of business. The successful candidate will learn and execute proprietary in-house forecasting and pricing models, analyze loan level results, and understand and assess upstream input data. They will also execute deterministic what-if scenarios, implement code changes, and participate in developing, executing, validating, and documenting proprietary valuation models and property price indexes. The ideal candidate will have a minimum of 4 years of experience, preferably with an MBA in quantitative analytics, a Master's in Financial Engineering or Quantitative Analytics, or a Ph.D. in Finance or Economics. They should have 2 years of experience developing and running financial models or analyzing large datasets in Python/Java/R, AWS experience, and knowledge of SQL. Familiarity with GSE multifamily lending business, underwriting requirements, and GSE multifamily securitizations structured transactions is also required. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Studio Operator, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Studio Operator for the Technical Operations department. The role involves operating robotic cameras and lighting, controlling studio crews, managing Viz Multiplay Videowall, and maintaining video levels. The ideal candidate should have 3 years of experience in a facility engaged in multiple camera production, proficiency with camera robotic systems, and the ability to work under pressure in a live television production environment. WBD values a close-knit working relationship, champions inclusion, and offers competitive compensation and benefits.

Major Accounts Sales Managerr

Company: ADP

Location: Washington, DC

Posted Oct 06, 2024

ADP is seeking a Sales Representative, Major Accounts, to sell human resources technology within a designated geographic territory. The role offers autonomy, flexibility, and work-life balance, along with continuous learning opportunities and industry-leading compensation. The ideal candidate has a proven track record in sales, is a positive self-starter, and possesses an entrepreneurial spirit. ADP values diversity, equity, and inclusion, and offers comprehensive benefits and opportunities for career growth.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Oct 06, 2024

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their questions, problems, and complaints. The company culture emphasizes human-centric health care, innovation, and affordability. Upon successful completion of the training program, trainees are eligible for promotion to Operations Supervisor or Shift Supervisor positions. The pay range for this role is $18.25 - $26.00. Benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, and various well-being programs.

Talent Executive Assistant, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Oct 06, 2024

Warner Bros. Discovery is seeking a Talent Executive Assistant for CNN. The role involves providing administrative support to show anchors, managing their calendars, arranging travel, coordinating with various departments, and handling expense reports. The ideal candidate should have a Bachelor's degree, at least five years of executive or talent administrative experience, and proficiency in various software. They must be detail-oriented, have strong organizational skills, and be able to work independently. The candidate should also be familiar with current events, possess excellent communication skills, and adhere to strict confidentiality. The role offers career-defining opportunities, thoughtfully curated benefits, and a supportive environment at WBD.

Electrical Engineer

Company: Leidos

Location: Washington, DC

Posted Oct 06, 2024

Leidos Gibbs & Cox, a leading naval architecture and marine engineering firm, is seeking an Electrical Engineer for their LPD 17 design team in Washington, DC. The role involves developing specifications, overseeing design for various electrical systems, and collaborating with the Shipbuilder, Fleet, and other Navy agencies. The ideal candidate should have a Bachelor's or Master's degree in engineering, relevant experience, and a Secret or above clearance. The position offers the opportunity to contribute to the Navy's mission and work in a supportive environment.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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