Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

2025 Software Implementation and Integration Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is hiring a Software Engineer to work on a simulated space system, developing prototype software and participating in an interdisciplinary team. The company offers a hybrid work model, competitive benefits, and opportunities for professional growth and development.

Technical Product Manager (Risk Adjustment), Remote

Company: Aledade

Location: Washington DC

Posted Oct 05, 2024

Aledade is a public benefit corporation that empowers independent primary care practices to deliver better care to patients and thrive in value-based care. The company is looking for a Technical Product Manager to join their team and work on designing technical service and content solutions to support their various lines of business.

Sales Account Manager – nVent Schroff

Company: nVent

Location: Washington DC

Posted Oct 05, 2024

The job posting is for a sales position at nVent, a company that connects and protects customers with inventive electrical solutions. The role requires an in-depth understanding of hardware architecture and involves meeting with customers, building relationships, and ensuring strong technical support. The company values innovation, integrity, and customer focus, and offers a range of benefits to support employees' lives.

Staff Engineer – Hardware Engineering (Network Automation) REMOTE

Company: GEICO

Location: Washington DC

Posted Oct 05, 2024

GEICO is seeking a Staff Engineer with expertise in network engineering and automation to lead efforts in design, development, and implementation of test plans and test automation. The ideal candidate will ensure the SONiC NOS and ONOS software are scalable and reliable, and will collaborate with cross-functional teams to drive hardware reliability, efficiency, and foresight in data centers.

Capital Markets Whole Loan Conduit Analytics Senior Associate (Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Oct 05, 2024

Fannie Mae is seeking a Capital Markets Whole Loan Conduit Senior Analytics Associate (Hybrid) to contribute to monitoring financial markets, initiating trades, and analyzing financial market data. The role involves developing into a subject matter expert on Capital and Return, optimizing market transactions, and maintaining relationships with financial dealers. The ideal candidate will have 2 years of experience in data analysis, database management, and graphical representation of information. Fannie Mae offers a flexible work environment, comprehensive benefits, and opportunities for career growth.

Privacy & Law Enforcement Compliance - Legal Specialist

Company: Apple

Location: Washington, DC

Posted Oct 05, 2024

The Privacy & Law Enforcement Compliance Specialist at Apple is responsible for processing and responding to requests for assistance on emergencies and law enforcement requests for customer information. The role involves reviewing, analyzing, and responding to emergency requests, participating in on-call rotations, and handling standard requests. The ideal candidate should be self-motivated, reliable, and have experience in responding to legal requests or working in a law firm. A Bachelor's Degree and a Paralegal Certificate or equivalent is required. The role offers a competitive base pay range, benefits, and opportunities for growth.

Ads Specialist

Company: Design In DC

Location: Washington DC

Posted Oct 05, 2024

Design In DC is a digital agency seeking a highly skilled Ads Specialist to join their remote team. The ideal candidate should have experience managing paid advertising campaigns and possess excellent communication skills. The company offers a fully remote work arrangement, flexible schedule, and a supportive work environment.

Senior Systems and Acquisitions Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 05, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace and offers a range of benefits to its employees.

HSPD-12: I.T. Specialist - Onsite (REF1676H)

Company: Citizant

Location: Washington DC

Posted Oct 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and is an Equal Opportunity Employer.

Sr. Software Engineer - IaaS (Cluster Management) (REMOTE)

Company: GEICO

Location: Washington DC

Posted Oct 05, 2024

GEICO is seeking an experienced senior Engineer to drive their insurance business transformation by building high-performance platforms and applications. The ideal candidate will have strong technical expertise in software engineering, containers, and upstream Kubernetes, along with proficiency in OpenStack IaaS platform.

Senior Staff Engineer – Data Lakehouse Platform

Company: GEICO

Location: Washington DC

Posted Oct 05, 2024

GEICO is seeking a Senior Staff Engineer to lead the development of a Data Lakehouse platform, with responsibilities including technical leadership, architecture, and innovation. The role requires expertise in opensource technologies, cloud computing, and DevOps concepts.

Technical Support Analyst

Company: Leidos

Location: Washington DC

Posted Oct 05, 2024

Leidos is seeking a Technical Support Analyst to work on an enterprise IT program within the Intelligence Community. The role requires providing technical support and customer service to client organizations, utilizing in-depth knowledge and experience to improve products or services.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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