Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Product Manager, Platform

Company: EVERFI

Location: Washington, DC

Posted Oct 06, 2024

EVERFI, a global technology company, is seeking a Product Manager, Platform to oversee key features of their learning management platform. The role involves defining and managing platform survey capabilities, conducting market research, co-leading customer and user research, coordinating with development teams, improving product experience, maintaining the product roadmap, and assisting product marketing. The ideal candidate should have a Bachelor's degree, 4 years of product management experience, experience with survey mechanisms, data management, and agile development methodologies. EVERFI offers competitive benefits, a casual work environment, and a strong company culture.

Senior Fraud Protection Operations Manager

Company: CSC

Location: Washington DC

Posted Oct 06, 2024

CSC is a global business legal and financial services company that provides knowledge-based solutions to clients worldwide. The company is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

Program Manager

Company: Fusion Technology LLC

Location: Washington DC

Posted Oct 06, 2024

Fusion Technology is hiring a Program Manager to support their Cable Installation Support Service CISS contract. The job requires experience in project management, team leadership, and client interface. The company values its employees and offers a comprehensive compensation package.

Principal Quantitative Analyst - CMA Predictive Analytics

Company: Capital One

Location: Washington DC

Posted Oct 06, 2024

The job posting is for a Quantitative Analyst position at Capital One, where the candidate will work on developing behavior and valuation models for balance sheet portfolios, and will partner with various lines of business to deliver breakthrough analytical solutions.

Senior Technical Advisor (STA) – Local Capacity Strengthening (LCS)

Company: Management Sciences for Health

Location: Washington DC

Posted Oct 06, 2024

The job posting is for a Senior Technical Advisor for Local Capacity Strengthening (STALCS) at Management Sciences for Health (MSH). The STALCS will help mainstream evidence-based LCS across the organization, ensure technical excellence in LCS, and contribute to thought leadership in this space.

Federal - Data Scientist

Company: Accenture Federal Services

Location: Washington, DC

Posted Oct 06, 2024

Accenture Federal Services is seeking a Data Engineer to design and implement distributed, cloud-native data pipelines, storage systems, and query support. The role involves supporting next-generation defense and intelligence operations with a focus on enabling machine learning and automation. The ideal candidate will have proficiency with ETL, experience with tools like Apache NiFi, Informatica, Talend, AWS Glue, or SQL Server Integration Services, and US Citizenship. Bonus points for an associates or bachelor's degree in Computer Science and experience in an AWS Development Environment.

Product Manager

Company: Meta

Location: Washington, DC

Posted Oct 06, 2024

Meta is seeking experienced Product Managers to join their cross-functional teams. The role involves driving product vision, strategies, and roadmaps, aligning with Meta's mission and industry standards. Responsibilities include managing projects, leading innovation, and integrating data and research into product strategies. The ideal candidate should have 8+ years of product management experience, a degree in a relevant field, and strong leadership, communication, and technical skills. Meta offers competitive compensation and benefits.

Government Contracting Biller

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

A reputable government contractor is seeking a Billing Specialist with 2 years of experience in high-volume billing and vendor relations. The role involves managing internal client inbox for billing changes, handling vendor relations, creating custom invoices, and performing operational duties. The position offers a competitive hourly rate of $25.00, with potential for higher compensation based on experience. The company, Hirestrategy Finance & Accounting, provides benefits, bonuses, and opportunities for permanent employment. They offer professional development resources and direct connections with hiring managers from renowned organizations.

Finance Manager / Senior Financial Analyst

Company: Addison Group

Location: Washington, DC

Posted Oct 06, 2024

A large global manufacturer in Redmond, WA is seeking a Finance Manager for a 6-month contract. The role involves creating and preparing financial forecasts, budgeting, sales and revenue analysis, and acting as a business partner to Sales and Operations. The ideal candidate should have a minimum of 5 years of relevant financial analysis experience, prior industry experience in Manufacturing or Supply Chain, strong Excel and financial modeling skills, and excellent communication skills. The hourly rate is between $45 to $55.

Accounts Payable Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

A large publicly traded commercial real estate company in the DMV is seeking an Accounts Payable Specialist. The role involves managing high volume invoices, working with vendors, subcontractors, and project teams, and assisting with month-end and quarter-end closing procedures. The ideal candidate should have 2+ years of Accounts Payable experience, proficiency in Microsoft Office, and ERP systems like Oracle, Great Plains, and Peoplesoft.

AWS Cloud Native Software Engineer - 3780791

Company: Accenture

Location: Washington, DC

Posted Oct 06, 2024

Accenture Flex offers flexible project-based work with a leading global professional services company, Accenture. Employees can apply their skills to drive business transformation, work with diverse teams, and use cutting-edge technologies. Benefits include competitive rewards, learning resources, and no travel demands. The AWS Application Development and Testing role involves collaborating with multiple teams to migrate and modernize client portfolios to AWS Cloud, participating in agile processes, and supporting performant production software on cloud infrastructure. Basic qualifications include 5+ years of AWS Cloud development and testing experience, and experience designing/developing serverless applications. Preferred qualifications include Java Enterprise Edition and Python development experience, and AWS certifications.

Technical Support Specialist

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Tier 1 Technical Support Specialist to perform technical tasks in support of operations, production, and test environments. The job requires experience with various operating systems, monitoring system health, and documenting problems and resolutions.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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