Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Sr. Business Information Security Officer - Employee Experience Technology

Company: Merrill

Location: Washington, DC

Posted Oct 05, 2024

Bank of America is seeking a Senior Information Security Officer to join the Business Information Security Officer's organization. The role involves supporting the Real Time Communications and Productivity Team, providing guidance on information security topics, policies, and controls. The officer will also support strategic portfolio rollouts such as M365, Mobile Modernization, and Virtual Desktop. The ideal candidate should have a strong cybersecurity engineering and/or application security background, with experience in SDLC and risk management. The role requires excellent communication skills, leadership qualities, and the ability to work with peers and management. Benefits include competitive salary, discretionary incentive, and industry-leading benefits.

Lead Developer

Company: ArdentMC

Location: Washington DC

Posted Oct 05, 2024

Ardent is seeking a Lead Developer to join their team, specializing in delivering cutting-edge software solutions for federal agencies. The ideal candidate will have a strong background in full-stack development and experience working within government contracting.

Nurse Practitioner FNP or Physician Assistant PA-C

Company: Lee Company

Location: Washington, DC

Posted Oct 05, 2024

DispatchHealth is hiring Nurse Practitioners and Physician Assistants with acute care experience for their growing team in Washington DC. The role involves delivering comprehensive health assessments, diagnosing and treating complex illnesses, and providing therapeutic interventions in patients' homes. The company values high-quality care, value of the delivery model, and patient appreciation. They offer a competitive benefits package and a patient-centric approach.

Senior Discovery Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Oct 05, 2024

Guidehouse is seeking Discovery Paralegals with active Top Secret clearance and relevant experience for a fast-growing litigation and investigation support practice. The role involves coordinating with eDiscovery Counsel, conducting legal reviews, and providing support to the Department of Justice and other government agencies. The Discovery Paralegal will also perform research, analyze documents, and maintain accurate records. The annual salary range is $94,900.00-$142,300.00. Guidehouse offers a comprehensive benefits package.

Cyber Threat Intelligence Technical Analyst

Company: Merrill

Location: Washington, DC

Posted Oct 05, 2024

Bank of America is seeking a Cyber Threat Intelligence Technical Analyst with 5+ years of experience in cyber threat intelligence. The role involves collecting, analyzing, and actioning threat intelligence to defend the bank, collaborating with defensive control owners, threat research, and incident response. The candidate must have extensive knowledge of tactics, techniques, and procedures associated with various threat actors and demonstrate expertise in offensive security tactics. The role requires strong experience with threat intelligence tools and defensive tools for actioning threat intelligence. The position offers a competitive salary range of $95,000.00 - $143,700.00 per year and is eligible for discretionary incentives and benefits.

Senior Data Engineer

Company: Disney

Location: Washington, DC

Posted Oct 05, 2024

Disney Entertainment & ESPN Technology is a dynamic team that reimagines viewing experiences for beloved stories and transforms Disney's media business. They build and operate platforms for Disney+, Hulu, ESPN+, and more, reaching millions daily. The Data Measurement team, a part of this group, ensures data reliability and quality through SQL, Scala, and Python. The ideal candidate for a Senior Data Engineer role will have 5+ years of experience in data assessment, familiarity with statistical methods, and proficiency in database technologies. A Master's degree is preferred.

Information Security Manager II

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions3 LLC is seeking an experienced Information Security Manager II to support a US Government customer on a large mission critical development and sustainment program. The position requires providing 24/7 watch, supporting continuous monitoring and incident response, and developing mitigation plans.

Store Supervisor (Navy Yard)

Company: TD Bank

Location: Washington, DC

Posted Oct 05, 2024

TD Bank is seeking a Store Supervisor for a position in the United States. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. They will drive sales and advice activities to create personalized, connected experiences. The ideal candidate will have a high school diploma or equivalent, 2+ years of related experience, and a notary license (preferred). They should have strong organizational skills, effective communication, and the ability to multi-task. The role requires proficiency in Customer relationship tools, services, and products, and a broad understanding of financial literacy. The candidate will be responsible for acquiring and deepening the store customer base, providing financial advice, and deepening relationships through lead management activities. They will also lead and coach the team on delivering exceptional service at every customer interaction.

Lead Director Observability Governance

Company: CVS Health

Location: Washington, DC

Posted Oct 05, 2024

CVS Health is seeking a Lead Director of Observability Governance to develop and maintain a governance framework for observability standards, practices, and platforms. The role involves collaborating with various teams to establish observability standards, manage costs, and ensure efficient use of observability platforms. The ideal candidate should have extensive experience in IT operations, DevOps, SRE, or observability within a large enterprise, with a strong background in observability concepts, solutions, and enterprise KPI development. The role requires excellent communication, project management, and analytical skills, with a focus on promoting a culture of diversity, inclusion, and belonging.

Lead Performance Engineer

Company: Disney

Location: Washington, DC

Posted Oct 05, 2024

Disney Experiences (DX) Technology & Digital is seeking an experienced Lead QA Performance Engineer. The role involves leading performance testing and analysis of critical services, troubleshooting performance issues with Cloud services and applications, and recommending accurate Cloud scaling parameters. The ideal candidate should have a minimum of 7 years of related work experience, expertise in Performance Engineering Fundamentals, JMeter, Code Profiling, APM tools, Test Data Management, and Chaos Testing. They should also have experience in Agile Project Management, Cloud Infrastructure, Java fundamentals, and Database fundamentals. The position requires excellent communication skills and the ability to articulate sophisticated technical topics to both technical and non-technical staff. The hiring range for this position in Glendale, CA is $136,000 to $182,500 per year.

SAS in Weis Markets – Full Time Retail Merchandiser

Company: Lee Company

Location: Fort Washington, PA

Posted Oct 05, 2024

SAS Retail Services is seeking a detail-oriented Reset Merchandiser. The role involves handling product movement at retail, ensuring the latest products match the new plan. The company offers a competitive wage of $16.00 per hour, growth opportunities, and benefits that can be customized to meet family needs. The ideal candidate is 18 years or older, has reliable transportation, a valid driver's license, and can lift up to 25lbs.

Marketing Director

Company: HiLabs

Location: Washington DC

Posted Oct 05, 2024

HiLabs is a leading provider of AI-powered solutions to clean dirty data, transforming the healthcare industry through innovation and collaboration. The company is committed to improving patient outcomes and is seeking a Marketing Director to support its core marketing operations and grow its market presence.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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