Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Network Based Systems Analyst II

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Network Based Systems Analyst II to support a critical mission by performing investigations and developing mitigation plans. The job requires experience in cyber defense analysis, network traffic analysis, and incident response.

Sales Representative

Company: Sleep Number

Location: Washington DC

Posted Oct 05, 2024

Sleep Number is a sleep wellness technology leader that aims to improve the health and wellbeing of society through higher quality sleep. The company offers a range of products and services, including smart beds, and is committed to providing a world-class customer experience.

Accounts Receivable (Costpoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The job posting is for an Accounts Receivable Specialist with experience in Deltek Costpoint, Excel, and other accounting systems. The role involves preparing and submitting invoices, maintaining project information in Deltek Costpoint, and assisting with collection inquiries. The successful candidate will also build cross-functional team relationships, resolve customer inquiries, and ensure all billings are accurate and compliant with various requirements.

Commercial Sales Executive

Company: Addison Group

Location: Washington, DC

Posted Oct 05, 2024

The company is seeking an experienced Commercial Sales Executive to join their team and drive the growth of new commercial customers. The role involves pursuing and closing enterprise-class or business unit-level opportunities within various commercial markets, focusing on net new renewable commercial clients in both mature and less established buyer segments. The ideal candidate should have a Bachelor's degree in a business-related field, minimum four years of experience with complex/technical products and services, and enterprise software and/or software licensing experience. They should also have a proven track record of meeting and exceeding annual quota year over year, excellent presentation skills, strong time management skills, and a positive attitude. The role often involves working independently but always with the support of the existing sales assets, the executive team, channel partners, and sales consultants.

Lab Manager III

Company: Solutions³ LLC

Location: Washington DC

Posted Oct 05, 2024

Solutions³ LLC is seeking a Lab Manager III to support a critical mission by performing investigations, developing mitigation plans, and assisting with the restoration of services. The job requires experience in system administration, network administration, and virtualization.

Accounting Clerk - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

The Accounting Clerk position at Aramark involves supporting the Unit Controller in financial operations and reporting, and assisting the management team with various tasks. Responsibilities include general office and accounting functions such as A/P, A/R, sales reporting, and data collection. The hourly rate ranges from $24.00 to $25.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Basic accounting skills are required, along with proficiency in Microsoft Office applications and advanced Excel skills. The role involves working both independently and in a team, with potential for skill development and career growth.

Federal - Data Lake Development Lead

Company: Accenture

Location: Washington, DC

Posted Oct 05, 2024

Accenture Federal Services, based in Arlington, VA, is seeking a Data Lake Development Lead. The role involves leading a team of data engineers, report developers, and functional analysts in creating, maintaining, and enhancing an Enterprise AWS Data Lake. Key responsibilities include designing the overall data lake, incorporating data quality and availability, translating business needs into system design, and ensuring data governance standards are met. The ideal candidate will have a Bachelor's Degree or equivalent experience, experience with ETL or data modeling, and proficiency in at least one cloud technology. Bonus points for advanced degrees, production implementation experience, and machine learning experience with Spark.

Data Protection Incident Responder - USDS

Company: TikTok

Location: Washington, DC

Posted Oct 05, 2024

TikTok, a leading platform for short-form mobile videos, emphasizes its commitment to U.S. data security through its subsidiary, U.S. Data Security (USDS). USDS aims to safeguard user data and ensure content assurance, enabling millions of Americans to use TikTok for various purposes. The company values creativity, joy, and teamwork, fostering an inclusive environment. A job opportunity exists for a Data Protection Incident Responder within USDS Resiliency Operations Center, responsible for incident management, crisis management, and ensuring business continuity.

Senior Test Automation Engineer

Company: Appian Corporation

Location: Washington DC

Posted Oct 05, 2024

Appian is a software company that values respect, work, impact, ambition, and constructive dissent. They are passionate about technology and strive for excellence with intensity. The company is looking to hire Mid-Level Software Engineers for Automation Frameworks and provides a diverse array of growth and development opportunities.

Portfolio Reporting Specialist - 100% Remote (REF1692I)

Company: Citizant

Location: Washington DC

Posted Oct 05, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in Agile application development, Enterprise Data Management, and Program Management. The company values a collaborative and supportive culture, and is an Equal Opportunity Employer.

All Source Analyst (Intelligence Analyst 2)- 4585

Company: Alion Science and Technology

Location: Washington, DC

Posted Oct 05, 2024

HII-TSD is seeking an All Source Analyst to support the Defense Intelligence Agency at Bolling AFB, Washington, DC. The role involves providing strategic all source analysis products and assessments across multiple disciplines, including regional stability, foreign military and security forces, insurgent organizations, counterterrorism, and counterintelligence. The Analyst will also provide intelligence visualization, dissemination, and business analytic services. The ideal candidate should have 2 years of relevant experience with a Bachelor's degree or 6 years of experience with a High School Diploma. A TS/SCI Clearance with CI/Poly is required. Bonus points for experience in unmanned systems, defense and federal solutions, and nuclear and environmental services.

Certified Bedside Pharmacy Technician

Company: Walgreens

Location: Washington, DC

Posted Oct 05, 2024

The job involves delivering patient prescriptions in a hospital system, suggesting Walgreens products and services, and achieving targeted prescription sales goals. The role includes assisting pharmacists in the practice of pharmacy, operating pharmacy systems, and coaching pharmacy technicians and cashiers. The individual is responsible for modeling and delivering a distinctive and delightful customer experience, engaging customers, and resolving their issues. They also assist in inventory management, maintaining good relationships with the local medical community, and ensuring the Pharmacy Department is clean and orderly. The role requires PTCB or ExCPT certification, good math and computer skills, and a willingness to work flexible hours.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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