Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

MIT Kevin (VS)

Company: Panera Bread

Location: Washington DC

Posted Oct 02, 2024

Panera Cafe is looking for team managers who are friendly, motivated, and hardworking. The role involves building a culture of warmth, belonging, and trust, ensuring extraordinary guest experiences, and leading and developing associates. The company offers competitive pay, benefits, and opportunities for growth and development.

Senior Manager - SMO

Company: VERISIGN

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Senior Manager role at Verisign, a company that provides internet infrastructure services. The role involves overseeing the Service Management Operations team, ensuring alignment with the company's mission and long-term vision, and developing talent within the team.

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Oct 02, 2024

This job posting is for a position in the Bureau of Conflict and Stabilization Operations, Office of Near Eastern Affairs (CSO/NEA). The role involves monitoring developments and trends to gauge the effectiveness of U.S. foreign policy objectives, providing insights and recommendations, advising on issues, and developing and overseeing foreign assistance. The position requires a bachelor's or graduate degree in relevant fields, and one year of specialized experience for GS-12 and two years for GS-13. The role involves evaluating the impact of regional or global developments, planning and implementing programs, and establishing liaisons with foreign affairs officials.

Change Management Subject Matter Expert (SME)

Company: Steel Point Solutions

Location: Washington DC

Posted Oct 02, 2024

Steel Point Solutions is a company that offers integrated business solutions for government and commercial enterprises. They are looking for a Change Management Subject Matter Expert to lead and manage organizational change initiatives.

Account Director

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

YouGov is looking for a dynamic Account Director to join their high-performing Account Management team. The ideal candidate will have a passion for client success, drive growth, and build excellent relationships. The role involves managing client relationships, boosting account value, and influencing the future direction of key accounts.

Assistant - Administrative Support Group

Company: Hogan Lovells

Location: Washington DC

Posted Oct 02, 2024

The job description is for an administrative assistant position at Hogan Lovells, a law firm. The role involves providing administrative support to lawyers and other staff, including tasks such as document preparation, email management, and travel arrangements. The ideal candidate will have experience in a law firm or similar environment, advanced working knowledge of Microsoft Office, and excellent communication and organizational skills.

Director – Visa Payments Threats Lab

Company: Visa

Location: Washington, DC

Posted Oct 02, 2024

Visa is seeking a Director for the Visa Payments Threats Lab (VPTL) team, a key component of Global Risk's Payment Ecosystem Risk Controls initiative (PERC). The role involves leading the VPTL team, driving the Risk as a Service offering, and managing client engagements. The ideal candidate should have extensive experience in payment card or information security, excellent written and presentation skills, and a strong understanding of fraud, threat vectors, and mitigation strategies. They must also have experience leading global teams and be comfortable with client-facing presentations. The position requires travel 5-10% of the time and involves building metrics, analytics, and GenAI offerings, as well as identifying new fraud and cybercrime threats.

Weekend Evening Concierge (Sat & Sun, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Oct 02, 2024

Bozzuto, a company focused on designing, building, managing, and maintaining unique residences, emphasizes community and exceptional experiences. The Weekend Evening Concierge role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto values its employees, offering competitive pay, benefits, and opportunities for professional growth in a welcoming and inclusive environment.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Oct 02, 2024

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring the safety and security of guests and team members, preventing theft and shortage, and maintaining a safe and secure environment. The job requires a welcoming attitude, effective communication skills, and the ability to work both independently and as part of a team. The position involves physical tasks such as climbing ladders, handling and moving merchandise, and apprehending subjects. The company provides training and competitive benefits.

Client Services Associate

Company: YouGov

Location: Washington DC

Posted Oct 02, 2024

The text describes the Data Products Client Services team at YouGov, their role, and the qualifications and skills required for the Client Services Analyst position. The company culture is also highlighted, emphasizing its values, diversity, and commitment to accuracy and ethics.

Insider Risk Senior Associate

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 02, 2024

JPMorgan Chase & Co. is seeking an Insider Risk Senior Associate with 7+ years of experience in insider risk/threat programs. The role involves defining, detecting, and analyzing behavioral and technical indicators to assess risks and potential threats. The candidate will lead the triage of insider incidents, produce risk assessments, and develop enterprise-wide solutions for insider threat detection and mitigation. Key responsibilities include executing day-to-day operations, conducting triage of events, producing contextual analyses, and facilitating referral of anomalous activity for investigation. The ideal candidate should possess strong interpersonal and technical skills, be comfortable in a fast-paced environment, and have experience in risk assessments, multi-source research, and control environment strengthening.

Research Assistant – Lead Poisoning Research

Company: Center for Global Development

Location: Washington DC

Posted Oct 02, 2024

The Center for Global Development is seeking a full-time Research Assistant for its Education and Child Wellbeing program. The successful candidate will have strong quantitative skills, experience with data analysis, and a strong interest in international development. The job involves performing project research, data analysis, and administrative tasks, and provides opportunities for professional growth and development.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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