Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Staff Software Engineer – Identity and Access Management

Company: GEICO

Location: Washington DC

Posted Oct 02, 2024

The job posting is for a Senior Engineer position at GEICO, requiring experience in technology, identity engineering, and security. The role involves developing technical software development strategy, providing technical guidance, and collaborating with cross-functional teams. The company offers a competitive salary range, benefits, and a total rewards program.

Senior Software Engineer, Backend

Company: Alloy.ai

Location: Washington DC

Posted Oct 02, 2024

Alloyai is a fast-growing startup that works with consumer goods companies to manage supply and demand. They are looking for a backend engineer to design and develop their computation engine and data platform.

2025 Software Systems Engineer and Acquisition Graduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 02, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Medical Collector

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

A large client in Maryland is hiring up to 10 new employees for their centralized medical billing office. The role involves training, handling hospital collections, managing denials and appeals, and following up on claim status. The pay rate is up to $22/hour, with training onsite in Hunt Valley, MD, followed by the option to work remotely. Preferred skills include 3+ years of medical billing/collections experience and familiarity with large EMR systems like Epic, Allscripts, Cerner, or MedConnect.

Enterprise Engineer II - Mobility Data Ops - REMOTE

Company: GEICO

Location: Washington DC

Posted Oct 02, 2024

GEICO is seeking an experienced Engineer with a passion for building high-performance low-maintenance zero-downtime platforms and applications. The ideal candidate has broad and deep technical knowledge, typically ranging from frontend UIs through backend systems and all points in between.

Facilities / Engineering Operations Manager 2

Company: Sodexo

Location: Washington, DC

Posted Oct 02, 2024

Sodexo is seeking a skilled Facilities Engineering Operations Manager for a Financial Services Client in Washington DC. The role involves managing preventative maintenance, repairs, projects, and vendor relationships. The ideal candidate should have a Bachelor's Degree, proven leadership experience, strong technical knowledge, and excellent communication skills. Sodexo offers competitive compensation, comprehensive benefits, and opportunities for career growth.

SecDevOps Technical Lead

Company: Leidos

Location: Washington DC

Posted Oct 02, 2024

The job posting is seeking an experienced SecDevOps Lead to lead a team of developers and engineers in maintaining and enhancing a customer's intelligence discovery website and application suite. The candidate will be responsible for ensuring the continuous operation, maintenance, and security of the systems, as well as enhancing and maintaining the CICD pipeline, automating infrastructure management, and developing scripts for automation.

Accounting Manager

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

A Renton-based manufacturing company is looking for an experienced Accounting Manager. The ideal candidate should be a strong team player and communicator with integrity. Responsibilities include preparing monthly journal entries, maintaining accounting operations, managing tax filings, and ensuring accurate financial statements. Previous manufacturing experience is a plus but not required.

Talent Acquisition Specialist

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

Addison Group's client is seeking a junior-level Talent Acquisition Specialist for a contract role in Washington D.C. The role involves collaborating with a fast-paced team, conducting phone screen intakes, sourcing candidates on major job boards, and preparing job offers. The ideal candidate should have excellent communication skills, a bachelor's degree, at least 5+ years of recruiting experience, and the ability to work in a fast-paced environment. This is a great opportunity to expand professional and client relationship skills.

Data Scientist

Company: Visa Inc,

Location: Washington DC

Posted Oct 02, 2024

Visa is a world leader in payments and technology, seeking a Data Scientist to join their team in Washington DC. The role involves brainstorming innovative ways to use data, communicating with clients, and developing visualizations to make complex analyses accessible.

Billing Specialist ( CostPoint)

Company: Addison Group

Location: Washington, DC

Posted Oct 02, 2024

The job posting is for a Jr-Sr. Billing Specialist with Deltek Costpoint experience, required for both Gov Con and Non-Profit industries. The role involves preparing and submitting invoices, maintaining Deltek Costpoint project information, and assisting with Aged Receivables. The specialist will also build cross-functional team relationships, resolve customer inquiries, and maintain digital recordkeeping. Year-end/contract-end support is also required.

Associate Business Analyst

Company: NewRez

Location: Washington DC

Posted Oct 02, 2024

The job description is for an Associate Business Analyst at DTC, responsible for reporting and modeling lead delivery patterns, working closely with management, and performing ad-hoc modeling analyses. The role requires a Bachelor's degree in Accounting or Finance, 12 years of experience, and strong numeric aptitude, problem-solving, and analytical skills.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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