Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Business Development Specialist

Company: MORSE Corp

Location: Washington DC

Posted Oct 01, 2024

MORSE is an innovative employee-owned tech company seeking a Business Development Specialist to identify and capture new business opportunities within the DoD and intelligence community. The successful candidate will have a strong background in business development and a proven track record of winning new programs.

Communications Manager

Company: Zendesk

Location: Washington DC

Posted Oct 01, 2024

The job description is for a Communications Manager position at Zendesk, responsible for leading internal communication initiatives, fostering a culture of transparency and collaboration, and driving employee engagement. The role requires 5+ years of experience in internal communications, strong project management skills, and excellent writing and editing skills.

Systems Administrator

Company: NT Concepts

Location: Washington DC

Posted Oct 01, 2024

NT Concepts is seeking a Systems Administrator to provide design, implementation, and administration to a Geographic Information System GIS platform on both on-prem and cloud environments. The company is a private mid-tier company with clients spanning the Intelligence and Defense communities, delivering end-to-end data and technology solutions that advance the modernization, transformation, and automation of national security missions.

Pharmacy Technician - Specialty Pharmacy

Company: Kaiser Permanente

Location: Renton, Washington

Posted Oct 01, 2024

The Kaiser Permanente Pharmacy Technician performs various tasks to support the daily workflow of the pharmacy, ensuring timely and appropriate distribution of drug therapy. Responsibilities include typing new prescriptions, processing refill prescriptions, counting and pouring medications, prepackaging and labeling medications, stocking shelves, and handling non-professional phone calls. The role requires a working knowledge of cashiering processes and adherence to Kaiser Permanente Cash Security and Compliance standards. The technician ensures patient safety and provides excellent customer service, demonstrating dedication to evidence-based medicine and staying current on clinical initiatives. Basic qualifications include completion of an approved pharmacy technician training program and Pharmacy Technician Certification (Washington). Preferred qualifications include one or more years of Pharmacy Technician experience, two or more years of IV experience, and two or more years of warehouse experience.

Support Engineer

Company: Tricentis

Location: Washington DC

Posted Oct 01, 2024

The job posting is for a technical support engineer position at Tricentis, requiring experience in software testing, customer-facing roles, and technical documentation. The company offers a competitive salary and attractive compensation packages.

Community Empowerment Specialist

Company: TelevisaUnivision

Location: Washington DC

Posted Oct 01, 2024

The job posting is for a Community Empowerment Specialist at TelevisaUnivision in Washington DC. The role involves leading day-to-day efforts for the CSR platform, supporting television and radio stations, and building relationships with community leaders. The company offers a wide range of benefits and is an equal opportunity employer.

Lead UX/UI Designer

Company: Gucci

Location: Washington DC

Posted Oct 01, 2024

GEICO is looking for a Lead UXUI Designer to design high-quality solutions that put the customer at the center. The ideal candidate will be comfortable collaborating with business owners, engineers, and product management to lead design programs.

Data Analyst ..- US Trade

Company: Aalis Management Consulting

Location: Washington DC

Posted Oct 01, 2024

Aalis Management Consulting is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) that provides stakeholder-focused support in various areas, including acquisition and procurement, IT, financial management, and logistics. The company is seeking a Business Analyst to support the US Trade Representative's monitoring and enforcement function.

Wireline Network Operations Leadership Development Program

Company: Verizon

Location: Washington DC

Posted Oct 01, 2024

Verizon is offering a career development program for students, providing opportunities to learn, grow, and thrive. The program includes internships, coops, and leadership development programs, allowing students to take the next step towards shaping their future.

Orthopedic Hospitalist Surgeon

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Oct 01, 2024

EvergreenHealth is recruiting a full-time Orthopedic Hospitalist Surgeon for its growing team in Kirkland and Monroe, WA. The position offers a competitive salary range of $550,000 - $600,000 per year, along with benefits such as medical, vision, and dental insurance, retirement plans, tuition assistance, and paid time off. The hospitalist will work alternating weeks for a total of 26 weeks a year, with dedicated orthopedic trauma block time and 12-hour day shifts during the week. The team consists of 9 subspecialty orthopedic surgeons and two physician assistants. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties, offering comprehensive services in over 80 specialties.

Government Affairs Analyst

Company: Spectrum

Location: Washington DC

Posted Oct 01, 2024

The job requires assisting with federal government affairs initiatives, working with Congressional Policy and External Affairs teams, and performing various tasks such as research, report preparation, and event representation. The job also requires strong communication, organizational, and problem-solving skills.

Senior Axonius and ServiceNow ITOM Integration Developer

Company: CACI International Inc

Location: Washington DC

Posted Oct 01, 2024

The job posting is seeking an Axonius and ServiceNow ITOM Senior Integration Developer to work on a contract with the Department of the Air Force. The ideal candidate will have experience with ITSM, ITIL, and Agile Scrum methodologies, as well as strong skills with MS Office tools. The company offers competitive benefits, learning and development opportunities, and a culture of integrity, trust, and continuous growth.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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