Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Washington DC's excellent customer service market is thriving as federal agencies, finance firms, and tech startups prioritize frontline support. The demand for skilled customer service professionals in Washington DC remains high, with companies like Capital One, FedEx, and the General Services Administration actively recruiting. Salary transparency on jobtransparency.com reveals average base pay for Washington DC customer service roles ranging from $45,000 to $65,000 annually, with bonuses and benefits varying by employer.

Candidates in Washington DC can leverage industry events such as the Washington Customer Service Summit to network and learn about job openings that offer clear compensation. Additionally, the proximity to government agencies in Washington DC opens opportunities for customer service roles that involve handling public inquiries, where pay scales are often tied to federal pay grades. By using jobtransparency.com's salary filters, applicants in Washington DC can pinpoint excellent customer service positions that match their experience level and desired compensation.

Supervisory Financial Management Specialist

Company: Other Agencies and Independent Organizations - African Development Foundation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is part of the African Development Foundation, responsible for overseeing financial analysis and advising the Director of Financial Management.

Director, Office of Information Technology and Data Services (Chief Technology Officer)

Company: Department of Transportation - Federal Highway Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Director is responsible for providing support to the DOT Chief Information Officer CIO and serves as the accountable executive for managing and overseeing FHWAs mission Information Technology IT resources.

Personnel Psychologist, CG-0180-14

Company: Other Agencies and Independent Organizations - Federal Deposit Insurance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position is located in the Deputy to the Chairman amp Chief Operating OfficenbspHuman Resources Branch Human Capital Strategic Planning amp Analysis of the Federal Deposit Insurance Corporation.

Senior Identity Access Manager Engineer ( Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Sep 30, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is looking for a Senior Identity Access Manager Engineer to join its team.

Senior Counsel to the Inspector General (Legislative Affairs)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Department of Energy Office of Inspector General is seeking a highly qualified individual to fill its Senior Counsel for Legislative Affairs position. The role involves supporting the mission of strengthening the integrity, economy, and efficiency of the Department's programs.

Director, Security and Foreign Affairs

Company: Legislative Branch - United States-China Economic and Security Review Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is responsible for leading a team of policy research staff and overseeing unclassified work in Security and Foreign Affairs subject matter areas.

Financial Management Specialist

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in The Center for Folklife and Cultural Heritage, promoting understanding, appreciation, and sustainability of diverse community-based cultural heritage through research, education, and community engagement.

MF Risk - Risk Analysis - Lead Associate (Flexible-Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Sep 30, 2024

Fannie Mae is a company that helps make homes possible for millions of people. The job description is for a Risk Analysis Lead Associate role that involves monitoring and identifying risks, analyzing data, and leading teams. The company offers a flexible work environment, competitive salary, and comprehensive benefits package.

Management Analyst (DIRECT HIRE)

Company: Department of Transportation - Federal Motor Carrier Safety Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

This position will assist in completing congressional reports, casework, and preparation for congressional hearings.

Special Agent (Lateral)

Company: Legislative Branch - U.S. Capitol Police

Location: Washington DC

Posted Sep 30, 2024

The USCP safeguards the US Congress and its employees from crime and terrorism, allowing it to fulfill its responsibilities in a safe and secure environment.

Senior Auditor

Company: Legislative Branch - House of Representatives

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The agency is responsible for evaluating performance and financial activities of the US House of Representatives, performing tasks in compliance with policies and procedures, and exhibiting core values of integrity, excellence, and innovation.

Senior IAM Engineer (Flexible Hybrid)

Company: Fannie Mae

Location: Washington DC

Posted Sep 30, 2024

Fannie Mae is a flexible hybrid company that offers a range of benefits and opportunities for growth. The company is committed to fostering a diverse and inclusive workplace and is looking for a Senior Identity Access Manager Engineer to join its team.

Frequently Asked Questions

What are the top employers for excellent customer service jobs in Washington DC?
The leading Washington DC employers for excellent customer service roles include Capital One, FedEx, the General Services Administration, and the Department of State, each offering transparent salary ranges and benefits.
How does salary for excellent customer service roles in Washington DC compare to the national average?
Excellent customer service salaries in Washington DC typically range from $45,000 to $65,000, which is about 10% above the national average for customer service positions, reflecting the city's higher cost of living and government pay scales.
What skills are most in demand for excellent customer service positions in Washington DC?
Washington DC excellent customer service recruiters prioritize communication excellence, bilingual fluency, CRM proficiency, and knowledge of federal regulations to meet the needs of public-facing roles.

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