Excellent Customer Service Jobs in worldwide
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Data Engineering Lead
Company: Nascent
Location: Worldwide
Posted Dec 12, 2023
We do not discriminate on the basis of any status, inclusive of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We invest in our people by providing the autonomy to build, coupled with accountability & honest feedback to help learn, grow, perform & win. quality processes, verification & validation)Experience in configuring and managing cloud infrastructure (preferred AWS) Our Team & Culture At Nascent, we are an interdisciplinary team of investors, builders & creators, capable of achieving more together than we can as individuals. Principles that drive our team & work Build for the long termAlign incentivesBe nimbleCompete to winExplore, experiment, playAlways be buildingGive and embrace real feedback What We Offer At Nascent, we offer a competitive total compensation package heavily weighted toward bonus, ensuring that when we perform at our best and the firm wins we all win. )Hands-on experience from beginning to end of a shipped working product (i.e., you're an experienced builder)Excellent Python and SQL skillsFamiliarity with APIs (REST, Websockets, etc)Experience beyond testing (e.g. The opportunity to learn, experiment and build in an entrepreneurial environmentRemote and distributed working environmentComprehensive health benefits package including dental, vision, and lifeGenerous paid parental leave & supported return to workHome Office, coworking space and wellness stipendRetirement plan matching contributions Open vacation policy as well as flexible work hours and locationAccess to our internal performance coaching, technical experts and support for continuing your skill development and growthTeam activities and bi-annual in-person team retreats We are an equal opportunity employer and celebrate diversity and differences of perspectives. About you You thrive in less structured environments and are at your best when driving and delivering results with the freedom to build and execute your own planYou are as excited by starting a project as completing, maintaining, and continually optimizing itYou find the plethora of opportunities to leverage data to drive value for the firm exciting versus overwhelming Required Experience Experience developing complex software solutions other than data pipelinesExperience and familiarity building portfolio and risk analytics systems or other investment focused softwareSubstantive experience building and maintaining enterprise data systems, ETL frameworks, & pipelinesBuilding and managing data pipelines on bare metal outside of pure cloud infrastructure (AWS, Azure, GCP, etc. We offer the opportunity to contribute to building the future global economic system with a world-class team and culture that pairs the freedom to explore, experiment & play with a competitive drive to win. As a fast-moving crypto-native firm, we have a lot of activities and both ingest and create a lot of data—your role is to identify, prioritize, and execute on the highest-value data-related activities for the firm. The ideal candidate will have experience in designing and building data pipelines and APIs, with a strong foundation in data modeling, database design, and query optimization.
Database Developer
Company: Nitka
Location: Worldwide
Posted Dec 12, 2023
Migration from Sybase to MSSQL. Responsibilities: Maintenance, user Support and development of Middle Office application called TPS (Trading Processing System). Analyze existing systems along with peers and put together requirements for new features or enhancements. Work with Systems Support teams to resolve user issues Requirements: Strong knowledge of SQL On hands knowledge of T-SQL Experience as database architect Experience with DB level performance optimization Spoken English at Intermediate level and above for communication with the customer and the team Experience with Sybase is a plus Working conditions: Remote work Full-time (8 hours/day) Flexible schedule Attractive USD compensation Paid vacation, holidays We offer 100% full-time remote work with a flexible schedule. You will work closely with team in United States applying your expertise to develop robust, scalable, resilient solution. You will communicate directly with developers and management of a client discussing project related topics. Our customer is a leading global investment-management and research firm that offers independent research, portfolio strategy and brokerage-related services tailored to their clients’ unique needs. In this position you will be working on a challenging project of transforming complex distributed system used by one of a large equity trading companies in USA from desktop to web platform. We are looking for an experienced Database Developer on a long-term project.
Embedded Linux Software Engineer
Company: Canonical
Location: Worldwide
Posted Dec 09, 2023
Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. kernel, graphics, Yocto, RTOS) Fluency in at least one of Golang, C, C++, or Rust Professional written and spoken English Experience with Linux (Debian or Ubuntu preferred) Excellent interpersonal skills, curiosity, flexibility, and accountability Passion, thoughtfulness, and self-motivation Excellent communication and presentation skills Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks each Additional skills that you might also bring Experience with Debian/Ubuntu or other distro packaging Understanding of build systems and toolchains, including for cross-compilation Experience with firmware, uboot, UEFI, ACPI, DSDT, or boot loaders Experience with power management on PCI ASPM, SATA ALPM, low power profiles Computer architecture knowledge of x86, ARM, RISC-V Experience in board design, bring up, and validation Experience with electrical engineering design tools (e.g. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. In addition to base pay, we offer a performance-driven annual bonus. schematic capture, layout) Familiarity with Ubuntu development model Performance engineering and security experience Shell or Python scripting skills What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We provide all team members with additional benefits, which reflect our values and ideals. We expect excellence - in order to succeed, we need to be the best at what we do. We hire outstanding Linux and RTOS software engineers with a passion for open source, innovation, cutting-edge hardware and software technologies in general.
Management Accountant
Company: Ancient Gaming
Location: Worldwide
Posted Dec 05, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Strong analytical skills. Ancient Gaming is an equal-opportunity employer. Detail-oriented, organized, and committed approach as well as a strong focus on delivering accurate results. It will be a plus if you have: Proficiency in the use of XERO, including generating reports from XERO, uploading bulk uploads, and others. Advanced knowledge of English Language, both written and spoken. Advanced proficiency in Microsoft Excel. Preparing Budgets and re-forecasting. We're eager to hear from individuals who share our enthusiasm. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply.
Product Owner
Company: Moro Tech
Location: Worldwide
Posted Dec 05, 2023
A mosaic of personalities, views, perspectives, and crafts, is who we are. So simple. Everything we do, our daily tasks, our long-term projects, internally and externally, the way we are chasing our dreams and vision, we do it passionately. We enjoy being diverse. We act with passion. We are technologically and culturally agile, having the mindset -we call it entrepreneurial spirit- to transform, adapt, be flexible, in order to be updated and relevant, always. Previous experience with project management tools, such as Jira, Confluence, MIRO. We feel comfortable with the unknown. We wouldn't have been the same otherwise. We succeed with passion and we fail with passion.
Senior QA Automation Engineer
Company: IOVLabs
Location: Worldwide
Posted Dec 14, 2023
Threat model, safe development cycle (SDL). Information Security Knowledge. Working knowledge in one or more automation tools (Selenium, Appium, WebdriverIO, Playwright, Chai, Mocha, SoapUI, JMeter…) Working knowledge in one or more test management tools (Xray, Zephir, TestRail…) Programming languages knowledge (JavaScript, TypeScript, Java) Experience with performance tests Experience working in an Agile/Scrum development process Experience working towards objectives with remote teams Bring the right attitude to the team: ownership, accountability, attention to detail. Experience working in a fast-growing start-up. You’re free to work however you work best Paid holidays and personal leave days Opportunity to work with state of art technology in a challenging and unique project Internationally diverse and dynamic team with a clear vision and strategy Training programs to learn everything about the crypto world Language courses: English or Spanish Employee assistance program offering legal, financial, family, psychological, and wellness counseling for you and your family IOV Labs Mission, Vision, & Purpose Our purpose is to... build a more decentralized world, for a freer and fairer future Our vision is… a safe and equitable global financial system that enables everyone to participate and prosper We’re on a mission to… provide the next generation of fintech innovators with the decentralized tools and technology to build a new global economy What You’ll be Doing Estimate, prioritize, plan and coordinate testing activities Create detailed, comprehensive and well-structured test plans and test cases Design, develop and execute automation scripts Provide exhaustive and detailed documentation on bug reports, test cases, and automation tools used, among others Coordinate the tracking of bugs found with the development team Perform thorough regression testing when bugs are resolved or before a release. What You’ll Get Back Competitive salary and bonus 100% remote working (contractor) from anywhere in the world Possibility to work at your nearest WeWork space Flexible working hours. Ability to evaluate software stability and quality from a security perspective. Advanced English language proficiency Good interpersonal and communication skills Bonus points Blockchain Technology Knowledge. Strong interest in and familiarity with cryptocurrency and decentralized technologies.
QA Specialist
Company: Ancient Gaming
Location: Worldwide
Posted Dec 05, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Hands-on experience and knowledge in Smoke testing, Sanity testing, Manual end-to-end testing, and Regression testing. A degree in Computer Science, Information Technology, or a related field. Experience with agile methodology. Demonstrated experience in API testing using tools like GraphQL, Postman, and SoapUI, and creating custom scripts for API testing. Ancient Gaming is an equal-opportunity employer. Proficient understanding of web application functionalities including JavaScript/TypeScript, GraphQL, and WebSockets. Experience with server-side rendering frameworks. Good knowledge of Git. It will be good if you have: Experience with performance testing tools like JMeter, LoadRunner, or similar to ensure backend scalability and reliability.
Live Chat Sales Specialist
Company: Awesome Motive
Location: Worldwide
Posted Dec 14, 2023
Check spelling, capitalization, etc. We’re spread out worldwide – United States, Canada, Ukraine, India, Pakistan, Singapore, and more. Awesome Motive is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law. Competitive Salary. Also note, don't forget to proofread before submitting. Health Insurance benefits for all employees in India, Pakistan, Brazil, and Ukraine. Health, Dental, and Vision Insurance benefits for full-time U.S. employees. For this role, typical work hours match these operating hours. In three sentences or less, in your own words, tell us how you think WPForms helps small businesses. And in case you were wondering: no politics, no b.s., and no jerks.
Backend Test Engineer
Company: Ancient Gaming
Location: Worldwide
Posted Dec 06, 2023
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Ancient Gaming is an equal-opportunity employer. Have good Project Management skills. Spill Mental Health Service – full access to counselling for any employees who need it Young, fun, flat structured rapidly growing company with endless opportunities to grow A diverse portfolio that includes gamified e-commerce, video game arcade and iGaming Entirely modern stack, no legacy code! Having previous experience in working with PostgreSQL/MySQL. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. It will be good if you have: Have previous experience with Redis, as well as Jest or K6 testing suits. HypeUp: An iGaming brand where users can wager their balance or items from their "Inventory" against other people's items, such as watches, electronics, sneakers, and more, and can physically redeem their contents upon withdrawal. Someone who has previous experience working within the Node.js ecosystem.
Senior Security Engineer
Company: Nillion
Location: Worldwide
Posted Dec 10, 2023
Our global team is built based on respect, inclusivity, diversity and excellence. Some travel may be required. Our engineering team embodies those qualities, bringing clarity and direction to help move new ideas forward. If you don’t have a CV to hand, you can always download your LinkedIn profile and use that (click “More…” on your LinkedIn profile then “Save to PDF” 💡). We are a remote-first organization looking to build an engineering team primarily focused on European and US East Coast time zones. Nillion is committed to shaping a better world in all that we do. This may include building our MFA, NMC Signing & Authentication Services, and much more. Requirements Excellent verbal and written communication skills in English 4+ years of software engineering experience Experience with threat modelling, secure coding, authentication, cryptography and network security Ability to identify and mitigate network vulnerabilities and explain how to avoid them Solid working knowledge of Cloud Data Services such as AWS and Azure Extensive experience working with internal and external stakeholders Have highly effective communication, interpersonal and critical thinking skills Strong grasp of large-scale technology architectures and data flows Qualified to at least an MSc degree in mathematics, computer science, cyber security, cryptography or a related field. As a Senior Security Engineer at Nillion you will architect, design, build, test and deploy software and architecture related to the Nillion NMC Network. ZKP or SMPC) Experience building and operating online services and fault-tolerant distributed systems at scale Responsibilities: Analyse and build software systems according to the latest best practices of security practices and engineering Mentor and develop a security-first mentality with engineers that we hire and bring on to the team Build and develop testing frameworks and approaches that will focus on formal verifications, static code testing, vulnerability scanning, risk assessment, and other methods We work in an environment where tangibility and flexibility are key attributes that help us innovate.
Tax & Compliance Manager
Company: Patron Technology
Location: Worldwide
Posted Dec 08, 2023
Familiarity with a tax search engine. *Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Strong knowledge of tax code, compliance and procedures for corporations. EXPERIENCE & SKILLS: Extensive corporate tax knowledge Strong accounting, analytical, and research skills. Familiarity with U.S. federal, state and local reporting requirements. Strong organizational and interpersonal skills. Review tax returns and quarterly/yearly tax projections, including regular updates of cash tax payment projections. The Tax Manager must be proficient with the following software/tools: Strong skills and experience with Excel. Strong experience with a variety of tax operations and ability to drive process improvements. Excellent written and oral communication skills.
Product Marketing Manager LiveChat Apps (SAAS)
Company: BespokeChat
Location: Worldwide
Posted Dec 07, 2023
To make sure you fit our culture we will look for indications of enthusiasm, professionalism, a growth mindset, and a high work ethic. We believe that a good understanding of each other, each other's expectations, and capabilities at the initial stage is an essential element of successful cooperation. We expect you to demonstrate these key competencies: Proven marketing experience - track record of successes in developing SAAS products customer base and increasing its MRR, Efficiency - ability to deliver results with full commitment and minimal loss of resources and time; ability to look for alternative solutions, give priority to progression over perfection while making use of data in the process, Data analysis - the ability to think analytically, work with data, combine it, look for correlations, and visualize in order to draw conclusions; ability to design and conduct experiments to test hypotheses, advanced skills of working with spreadsheets, Communication skills - effective formulation of simple and understandable thoughts in written form, communication in an asynchronous team operating only remotely, ease of writing, Self-reliance - the ability to act proactively without being told what to do, bringing new ideas to the company and realizing them with minimal supervision, Organization and planning - planning, organizing, scheduling, and budgeting in an efficient, productive manner; focusing on key priorities. Your responsibilities can be divided into three main areas: BUSINESS setting direction for further actions based on data analysis: efficiency, conversion rate optimization, calculating and increasing LTV, verifying payment models of all apps to maximize MRR, maintaining ongoing contact with Text Inc. (formerly LiveChat Inc.), MARKETING finding new ways to reach potential customers ("heavy" users of LiveChat), creating and implementing a digital marketing strategy and communication strategy to ensure app growth and development of the "Super" app brand, widening possibilities for communication with users, maintaining contact with users, expanding the newsletter database and its better utilization, acting as a customer service representative for users and potential customers (questions/problems/requests), email marketing/ marketing automation / improving onboarding process, writing simple texts, making promotional and instructional videos for each application, implementation of marketing campaigns in tools like Google Ads and Facebook Ads, PRODUCT / IT managing the development of applications aimed at increasing their effectiveness, close cooperation with developers on app development and maintenance, testing changes, coordinating new releases, coordinating bug resolution, feasibility study of introducing our apps for other livechat-like platforms, product development of a new fourth LiveChat app. Achieving these goals requires verification of the payment models, developing and implementation of marketing strategies to expand the customer base, strengthen brand presence, and improve customer engagement. If you like challenges and are not afraid of clearly defined goals to achieve, perhaps we are looking for you! Other expectations towards you: C1/ native English language skills minimum 2 years of experience in the area of marketing a SAAS product with successes supported by numbers good understanding of B2B sales ability to design product interface mockups knowledge of the basics of HTML, ability to create WordPress content as well as simple graphics (aesthetic sense) What do we offer you: B2B contract with salary (base+bonuses) ranging 35k-45k USD annually fully remote work sports benefit (for candidates from Poland) private medical insurance (for candidates from Poland) The recruitment process will consist of three stages consisting of 1) an introductory telephone/online interview with the management board, 2) an extensive 2-3 hour online meeting, and 3) an online/live workshop. Additionally, the role will involve managing app development and maintenance processes as well as exploring market expansion opportunities. Currently, we are looking for an ambitious person who is going to become the first Product Marketing Manager to manage and optimize our SAAS LiveChat apps (Super Vision, Super Agent, and Super Trainer) through data-driven decisions. This role is going to be placed directly under the company's management and it is fully remote.