Excellent Customer Service Jobs in worldwide

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Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Narrative Designer (m/f/d)

Company: Deca Games

Location: Worldwide

Posted Nov 16, 2023

DECA Games is a remote company with over 300 employees worldwide, specializing in reviving old games to extend their lifespan. They are currently seeking a Narrative Designer for a liveOps-driven MMORPG, focusing on content design, story-based event design, and community engagement. The ideal candidate should have 2-3 years of narrative design experience, a creative writing education, and proficiency in tools like Jira, Confluence, and Microsoft Office. Benefits include a remote-first culture, flexible work hours, language classes, and working in a multicultural environment.

eCommerce Customer Service

Company: 20four7VA

Location: Worldwide

Posted Nov 13, 2023

20four7VA is seeking an entry-level eCommerce Customer Service Virtual Assistant (VA) for a retail and eCommerce client. The VA will handle customer inquiries via phone, live chat, email, and social media, process returns and exchanges, and maintain records of customer interactions. The position requires clear communication skills and experience in customer service, preferably with US-based customers. The VA will work Monday-Friday from 2 PM to 6 PM PST, with potential for full-time hours. The client note mentions working on Christmas Eve and Christmas if the holiday falls on the scheduled shift. 20four7VA offers competitive rates, weekly payments, annual rate increases, paid time off, holidays, free training, constant support, clear schedules, and a vibrant community.

Data Analyst

Company: Love, Bonito

Location: Worldwide

Posted Nov 26, 2023

Staff Wellness Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, and Mental wellness support) Tailored coaching services for mental wellness 3. You’re extremely objective, thorough and diligent. weekly and quarterly) Solicit feedback and provide insights through data storytelling and intuitive data visualisations Contribute to the development of our analytics capabilities and collaborate closely with other members of the team, such as data engineers, data scientist, and other data analysts, to drive meaningful improvements Requirements Soft skills Capable of independently discovering and scoping business problems, loosely defined from non-technical stakeholders Ability to execute analytics projects by breaking down goals into clear actionable tasks Effectively communicate with both technical and non-technical stakeholders during meetings, in writing, as well as through presentations and dashboards Willingness to learn and the ability to do so quickly and independently Technical skills Proficient in SQL Experience with Python for data analytics: transforming and analysing large amounts of data Experience with data visualisation tools, preferably Tableau and/or Metabase Knowledge of statistical methods and some experience in applying that to solve business problems Advantageous to have BS or Master's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Engineering, Data Science) 2-4 years of relevant industry experience, preferably in e-commerce, retail, or digital product development Experience working with Databricks, or in a data-lake environment Familiar with concepts of data mesh, and data products Experience with website tracking, especially GTM and Google Analytics Benefits 1. You can also efficiently and independently query, manipulate, explore data using tools such as SQL & Python Business-driven:. Learning and Career Development Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc) Dedicated leadership training for those with managerial responsibilities Friday PM off for learning 4. You are able to learn new business contexts from business stakeholders, quickly as per project requirements, and you have the ability to apply this contextual information into the analysis or design of data products. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! Creativity & communication: Ability to think ‘out of the box’ and translating data into simple human language and compelling visualisations (data storytelling), to empower the broader organisation to understand and leverage data Relationship management: Good relationship management and ability to work independently with business stakeholders from other functional teams Main responsibilities Decision modelling and automation Help stakeholders refine problem statements and translate those into analytics projects that can be clearly defined Work closely with technical and business teams to iterate solutions, A/B test and gather actionable feedback to continuously raise the standards of our analytics capabilities Develop predictive models using a variety of statistical methods and machine learning techniques (such as customer segmentation, loyalty program mechanics, sales forecast) Participate and contribute in sessions to review model performance, brainstorm and prioritise new opportunities Analytics frameworks and insights generation Define performance metrics, targets and ensure alignment across the company Design, build and maintain user-friendly dashboards for tracking business health as well as performance of launched models and specific initiatives Present, prepare and coordinate on-going performance reviews (e.g. The team The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family.

Jr. Security Engineer

Company: MURAL

Location: Worldwide

Posted Nov 18, 2023

Mural, a leading innovator in visual collaboration, is seeking a Jr Security Engineer to join their Infrastructure Security team. The role involves monitoring security alerts, conducting vulnerability assessments, and participating in the development of security policies. The ideal candidate will have experience with SaaS environments, log analytics, vulnerability assessment tools, Docker, Kubernetes, and Linux. Mural offers competitive compensation and benefits, and is committed to providing reasonable accommodations for individuals with disabilities.

PPC Manager

Company: Recruiter4you

Location: Worldwide

Posted Nov 18, 2023

A remote Marketing company specializing in iGaming is seeking an experienced PPC Manager. The role involves managing PPC campaigns, developing marketing strategies, staying updated with industry trends, and utilizing Google Analytics. The ideal candidate should have 2+ years of experience in PPC, expertise in digital marketing channels, and strong problem-solving skills. They should also be a team player with excellent communication skills.

Content Writer

Company: CI Web Group, Inc.

Location: Worldwide

Posted Nov 14, 2023

CI Web Group, Inc. is a global digital marketing agency seeking a content writer to join their team. The ideal candidate should have over 2 years of professional experience, excellent grammar skills, and proficiency in crafting impactful emails. They should be a self-starter, team player, and have a strong desire to learn and grow. The role involves creating unique home service content, collaborating with customers, and maintaining professional rapport. Benefits include remote work flexibility, competitive compensation, generous PTO, and comprehensive health coverage.

Backend Software Engineer

Company: Quinncia Inc.

Location: Worldwide

Posted Nov 17, 2023

Quinncia is a career readiness platform that improves college student outcomes by improving students' resumes and interview skills using AI. The company is looking for a Backend Software Engineer to work on improving existing features and streamlining client implementations.

Business Systems Analyst

Company: Nitka

Location: Worldwide

Posted Nov 18, 2023

Hands on experience required with any one or more reporting tools like Power BI, Tableau, Airflow, DBT or other ETL tool Hands on experience with SQL & scripting ETL workflows Strong experience building, writing and executing test cases Spoken English at Intermediate level and above for communication with the customer and the team Working conditions: Remote work Full-time (8 hours/day) Flexible schedule, but presence at the workplace is required from 10 to 14 PST (Los Angeles time) Attractive USD compensation Paid vacation, holidays Requirements: 5+ years of business systems experience within a consumer lending institution5+ years of experience collaborating across multiple functional/technical teams to deliver projects Experience with the database side of line of business applications such as Workday, Loan Origination Systems such as Encompass, Salesforce CRM Agile/SCRUM or agile-variant software development methodologies, JIRA experience preferred. About the project: the most visited site in the US for the sale, purchase, rental of real estate. We offer 100% full-time remote work with a flexible schedule. The main task is to help build, advise, and orchestrate the development of its specific enterprise data warehouse platform on a big data platform (both data lake andlake house). The customer is an American real estate company. We are looking for an experienced Business Systems Analyst on a long-term project. Nitka Technologies's developing software for customers in the US and Europe and brings together about 300 professionals from Eastern Europe, North and South America, Armenia, Georgia and Kazakhstan.

Tax Specialist (she/he/they)

Company: Trafilea

Location: Worldwide

Posted Nov 18, 2023

Trafilea is a dynamic Tech E-commerce Group specializing in intimate apparel and beauty, with a focus on data-driven strategies. They foster a collaborative, innovative culture, offering remote work opportunities worldwide. Trafilea seeks a Tax Specialist with extensive tax experience, preferably from Big Four or Multinational Companies, to monitor global tax regulations, participate in business projects, and ensure tax compliance. The company values diversity, inclusivity, and offers a rich experience with world-class talents, a data-driven work environment, and recognition as a top remote work company.

Senior Full Stack Engineer

Company: Slate

Location: Worldwide

Posted Nov 13, 2023

Slate is a remote SaaS company that creates branded social content for leading brands. They are seeking a Senior Full Stack Engineer with 5-10 years of experience in Angular, Node.js, and AWS. The ideal candidate will work closely with the co-founding team, contribute to cross-functional teams, and help scale the company. Benefits include full remote work, flexible hours, equity options, and a supportive work environment.

Customer support agent

Company: SOAX

Location: Worldwide

Posted Nov 16, 2023

SOAX, a UK-based company, is seeking a Customer Support Agent with at least one year of experience. The role involves working directly with clients, answering product questions, and tracking user feedback. The ideal candidate should be fluent in English and Russian, proactive, creative, and familiar with Intercom and task trackers. SOAX offers a four-day workweek, remote work flexibility, continuous learning opportunities, and a competitive salary. The company values collaboration, energy, and openness, and provides a supportive onboarding process.

Legal advisor

Company: Neco Finance

Location: Worldwide

Posted Nov 13, 2023

The job posting is for a seasoned legal advisor, preferably with experience in fintech or crypto, to provide legal advice, draft documents, and ensure compliance, particularly in Estonia, Switzerland, or Germany. The role involves working with a team on a blockchain project with social and environmental impact. The position offers remote work, flexible hours, and crypto-based compensation. Requirements include at least 5 years of legal advising experience, strong portfolio, excellent communication skills, and alignment with the company's values. Benefits include a sustainable mission, autonomy, and modern working environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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