Excellent Customer Service Jobs in worldwide

119,735 open positions · Updated daily

Looking for Excellent Customer Service jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the worldwide area.

Full Stack Engineer

Company: Remote OK

Location: Worldwide

Posted Nov 01, 2021

Remote OK is hiring a Full Stack Engineer to work on product outcomes, focusing on frontend development and reusing existing APIs and backends. The role involves building new features, fixing bugs, and shipping fast with customer feedback. The ideal candidate is autonomous, scrappy, and prioritizes customer happiness over proper engineering practices.

Project Manager - Active Network Infrastructure

Company: Ting Internet

Location: Worldwide

Posted Feb 20, 2022

The job posting is for a Project Manager to lead end-to-end projects deploying ISP fiber network infrastructure. The role requires strong communication skills, project management experience, and knowledge of telecom core and edge networks. The company values diversity, inclusion, and fairness, and offers a positive work environment.

Talent Partner

Company: Omnipresent Group

Location: Worldwide

Posted Feb 17, 2022

Omnipresent is a company that provides a simplified, cost-effective, and legally compliant employment experience for remote workers. They have a fully remote team and operate globally, with a focus on inclusivity and diversity.

Senior Ruby on Rails Developer

Company: ReadyTal, Inc

Location: Worldwide

Posted Feb 17, 2022

ReadyTal is seeking experienced Ruby on Rails developers for remote hires. The job requires 5+ years of experience, proficiency in relational databases, and ability to work in a remote team environment. The company offers a sign up bonus equal to 5% of the annual base salary.

Java Engineer, Search & Data Services

Company: Help Scout

Location: Worldwide

Posted Feb 20, 2022

The job posting is for a JVM Engineer position at Help Scout, a remote company that values diversity and inclusion. The company is looking for an experienced engineer who can work on building scalable solutions, improving existing code, and adding new functionality. The job requires strong communication skills, a passion for writing software that helps people, and a commitment to giving and receiving feedback.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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