Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Platform Product Analyst (PLG & Mixpanel Expert)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

This text promotes Gcore's role as a global infrastructure provider seeking a Platform Product Analyst. It highlights opportunities to work on AI-driven solutions, cross-functional collaboration, and career growth with competitive benefits.

Partner Operations Manager

Company: Tines

Location: Ireland

Posted Dec 12, 2025

This job description outlines a role focused on designing and scaling partner ecosystems through operational systems and processes. The position requires collaboration across teams, data governance, and continuous improvement to ensure efficiency and scalability in partner operations.

Software Development Engineer III - Identity & Auth

Company: Mapbox

Location: USA

Posted Dec 12, 2025

Mapbox is a leading platform for location-aware businesses, offering robust tools and security features. The role involves developing secure identity management solutions and driving anti-fraud initiatives while maintaining a culture of operational excellence.

Account Executive - Core

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an experienced Account Executive to join their Sales team, emphasizing automation, AI collaboration, and remote work opportunities. The role highlights selling their platform to global customers, working with cross-functional teams, and contributing to enterprise solutions. The company promotes diversity, inclusion, and a commitment to equal opportunity employment.

Engineering Manager - AI Capabilities

Company: Zapier

Location: North America

Posted Dec 12, 2025

Zapier is seeking an Engineering Manager to lead their AI Capabilities team, focusing on building scalable AI infrastructure and fostering collaboration across teams. The role emphasizes innovation, diversity, and a supportive work environment with opportunities for growth and impact.

Customer Success Services Project Manager

Company: Blackbaud

Location: USA

Posted Dec 12, 2025

This job posting outlines a Project Manager role at Blackbaud with responsibilities including managing professional services projects, ensuring customer satisfaction, and collaborating with cross-functional teams. The position requires 13 years of experience, strong communication skills, and proficiency with project management tools. Benefits include remote work flexibility, competitive compensation, and comprehensive insurance coverage.

Software Engineer

Company: Allium

Location: Singapore

Posted Dec 12, 2025

Allium addresses blockchain data challenges by providing a solution that simplifies access, highlights their mission to index blockchain data like Bloomberg and Google, and emphasizes their customer base and technical capabilities.

Conversational AI Bot Developer

Company: TTEC Digital

Location: USA

Posted Dec 12, 2025

TTEC Digital seeks a Google CCAI Developer to enhance customer experiences. The role involves AI solutions, collaboration, and offers competitive compensation and benefits.

Marketing Analytics Manager

Company: Consensys

Location: USA

Posted Dec 12, 2025

Consensys is a leading blockchain and web3 software company pioneering technological developments within the web3 ecosystem. Their mission is to make the decentralized web universally accessible, offering roles in data analytics and marketing to drive growth and attract millions of users.

Senior RevOps Analyst (AI-Native)

Company: Gcore

Location: Poland,Georgia,Serbia,Lithuania,Cyprus,Germany

Posted Dec 12, 2025

Gcore offers innovative infrastructure solutions for AI and cloud services, with global reach and career opportunities. The role emphasizes data analysis, automation, and AI integration, supported by competitive benefits and a collaborative environment.

Director Statistical Programming

Company: ClinChoice

Location: UK

Posted Dec 12, 2025

This job posting highlights a senior role at ClinChoice, a global CRO, emphasizing opportunities for impactful leadership in statistical programming, collaboration with cross-functional teams, and alignment with regulatory standards. The position requires extensive experience in pharmaceutical industries and offers career growth within a supportive, diverse environment.

Software Engineer Rust Shopify

Company: ParcelHero

Location: Philippines

Posted Dec 12, 2025

ParcelHero promotes itself as a innovative, fast-paced remote-first company offering career growth opportunities and cutting-edge solutions. The text highlights their global expansion, technology-driven approach, and technical job requirements for a senior engineering role with competitive compensation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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