Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Software Engineer - Experimentation Infrastructure

Company: Airbnb

Location: USA

Posted Dec 10, 2025

This job description outlines a software engineering role at Airbnb's Experimentation team, focusing on building infrastructure for experimentation platforms and feature flagging systems. The position requires experience with JVM languages, OOP design, and collaboration across teams. It emphasizes remote eligibility with potential in-office requirements and includes details about inclusion commitments.

Senior Software Engineer - Back End

Company: Tillster, Inc.

Location: Portugal

Posted Dec 10, 2025

Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.

Compliance Consultant - Enhanced Consulting Services

Company: Comply

Location: USA

Posted Dec 10, 2025

Comply seeks an Enhanced Compliance Consultant to support investment advisory firms, with responsibilities including regulatory reviews, client communication, and product development. The role offers a salary range of $88,000–$121,000 and emphasizes compliance expertise and analytical skills.

Support Specialist (VoIP)

Company: Talent Hackers

Location: Nigeria

Posted Dec 10, 2025

This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.

Client Operations Specialist - Enterprise

Company: Optiv

Location: USA

Posted Dec 10, 2025

This job description outlines a Client Operations Specialist role involving sales support, CRM system usage, and remote work opportunities. It highlights responsibilities like generating quotes, client communication, and collaboration with teams, while emphasizing company benefits such as professional development and remote work flexibility.

Senior Product Manager - Noa Notes

Company: Docplanner

Location: Spain

Posted Dec 10, 2025

DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.

Deputy General Counsel

Company: KoBold Metals

Location: Zambia

Posted Dec 10, 2025

KoBold Metals Zambia Limited is a Zambian-led mineral exploration company using AI technology to develop new mines. The job posting seeks a Deputy General Counsel to build a legal department, manage compliance, and support corporate operations while promoting ethical standards and equal employment opportunities.

Lifecycle Marketing Manager

Company: Jane App

Location: Canada

Posted Dec 10, 2025

Jane seeks a Lifecycle Marketing Manager to enhance customer journeys and drive growth. The role emphasizes impact, collaboration, and innovation in a high-growth SaaS environment with competitive compensation and benefits.

Forma Strategy Mgr

Company: Autodesk

Location: UK,Netherlands,Norway

Posted Dec 10, 2025

Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.

Content Producer

Company: Skyrocket Studios

Location: Philippines

Posted Dec 10, 2025

The text outlines job responsibilities for a production management role, detailing tasks such as collaborating with directors, coordinating team schedules, conducting research, and managing budgets. It also lists required skills and qualifications, emphasizing organization, communication, and industry knowledge.

People and Culture Global Portfolio Manager

Company: Paula's Choice Skincare

Location: USA

Posted Dec 10, 2025

This job description outlines the role of a Global Portfolio Manager at Paula's Choice, focusing on leading People & Culture initiatives, strategic project management, and cross-functional collaboration. It details responsibilities, required experience, and salary expectations.

Product Manager

Company: Conduit

Location: Remote

Posted Dec 10, 2025

Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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