Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Principal Software Engineer - Infra

Company: Reddit

Location: USA

Posted Dec 09, 2025

Reddit seeks a backend engineer to build and maintain their compute infrastructure, offering competitive benefits and career growth opportunities.

Web Designer

Company: Outliant

Location: Anywhere

Posted Dec 09, 2025

Ignite Visibility is a leading digital marketing agency known for innovation and impactful results. They seek a Senior Web Designer to create seamless user experiences, with a focus on brand consistency and strategic design. The role offers growth, collaboration, and a supportive environment.

Sr. Product Manager - Communications

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial tech company using AI to improve distressed borrowers' experiences. They seek a Senior Product Manager to build a B2B2C platform, emphasizing personalization, compliance, and inclusivity.

Enterprise Account Manager

Company: Vidyard

Location: USA

Posted Dec 09, 2025

Vidyard seeks an Enterprise Account Manager to drive growth through scalable solutions and strategic account management. The role involves managing top-tier enterprise accounts, fostering collaboration with cross-functional teams, and delivering exceptional customer experiences. The company emphasizes innovation, customer obsession, and a supportive work environment with competitive benefits.

Engineering Manager - Core Services

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto adoption through a mission-focused team and innovative products. The company emphasizes security, education, and global financial inclusion while seeking experienced engineers for backend development roles.

Sr. Data Engineer I - Data Infrastructure

Company: Khan Academy

Location: USA

Posted Dec 09, 2025

Khan Academy promotes free global education, values diversity and innovation, and offers competitive roles with impactful missions and comprehensive benefits.

Senior Financial Analyst

Company: MissionWired

Location: USA

Posted Dec 09, 2025

MissionWired focuses on empowering nonprofits and social change organizations through innovative fundraising strategies, achieving significant impact with over $45 billion in donations. The company emphasizes mission-driven work, diversity, and inclusion, while seeking a Senior Analyst to strengthen financial operations and support strategic growth in a high-growth environment.

Payments Analyst

Company: Daxko

Location: USA

Posted Dec 09, 2025

Daxko seeks a Payments Analyst to optimize financial performance and enhance client growth. The role involves analyzing data, managing residuals, and collaborating with leadership. The company offers competitive pay, remote work, and comprehensive benefits.

Demand Marketing Manager II

Company: Daxko

Location: USA

Posted Dec 09, 2025

Daxko promotes wellness and offers a demanding marketing role with growth opportunities and competitive benefits. The job emphasizes ownership, strategic planning, and collaboration while highlighting flexible work arrangements and comprehensive employee perks.

Director Regional Sales

Company: GitLab

Location: Italy

Posted Dec 09, 2025

This role involves leading GitLab's Italian sales growth, developing teams, and driving revenue. It emphasizes strategic leadership, market expansion, and collaboration across departments in a dynamic, growth-focused environment.

Senior Account Executive, Mid-Market

Company: Cobalt

Location: USA

Posted Dec 09, 2025

Cobalt promotes its mission of empowering organizations through offensive security testing, highlights job opportunities for a Senior Account Executive, and emphasizes competitive compensation, equity, and a diverse workplace. The role involves managing the sales cycle, building relationships, and contributing to customer success within a supportive team environment.

Payments Operations Specialist

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial software company focused on improving customer experiences for distressed borrowers through machine learning. The Payment Operations Specialist role involves managing payment infrastructure, ensuring compliance, and optimizing processes. The job requires expertise in payment methodologies and offers a competitive salary range. The company emphasizes diversity and inclusion in its hiring practices.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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