Excellent Customer Service Jobs
1,587,068 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Senior Application Architect – Digital Engineering
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Senior Application Architect passionate about defining and delivering solutions for business challenges in the PLM and Digital Engineering space. The ideal candidate will have experience in architecting Siemens Teamcenter and leading complex projects. They will be responsible for mentoring junior team members and identifying opportunities to simplify workflows and deploy AI across operations.
SAP S/4HANA Service Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as an SAP consultant, highlighting the role's responsibilities, required skills, and desired attributes. It emphasizes the importance of long-term relationships, collaboration, and continuous learning in the role.
Developer Advocacy & AI Engineer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research seeks a Developer Advocacy & AI Engineer Intern to bridge AI technology and the developer community, creating content and gathering insights for product strategy. The role emphasizes innovation, problem-solving, and contributing to open-source projects while shaping the future of tech.
Oracle EPM Finance Cloud Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with visionaries, improve hybrid cloud and AI, and make meaningful change for clients. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves implementing, configuring, and optimizing Oracle EPM Cloud solutions, working with clients, and integrating with enterprise systems.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
Senior Digital Asset Sales
Company: IBM
Location: New York, US
Posted Dec 04, 2025
IBM is seeking a Senior Sales Leader to lead enterprise sales for IBM Digital Asset Haven, a full-stack digital asset platform. The role focuses on tier-one banks, governments, and regulated financial institutions, driving strategic digital asset deals. Key responsibilities include owning the sales cycle, developing go-to-market strategies, engaging with senior decision-makers, positioning IBM Digital Asset Haven for end-to-end digital asset management, building collaborations with core banking vendors and payment providers, structuring and negotiating complex digital asset deals, providing feedback to product engineering and marketing teams, and achieving sales and pipeline development targets.
Software Engineer - Go or Java, Python, Docker, Kubernetes
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically on the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position requires designing, prototyping, and implementing features and tools while collaborating with various teams and stakeholders. The ideal candidate should have a strong backend focus, experience with modern programming languages and frameworks, and a cloud-native mindset.
Sales Solution Leader Oracle Apps, KSA
Company: IBM
Location: Riyadh, SA
Posted Dec 04, 2025
The text is a job description for an Oracle Applications Solutions Architecture Lead role at IBM. It highlights the responsibilities, required skills, and qualifications for the position, emphasizing the need for strong technical expertise, communication skills, and the ability to create innovative solutions for clients.
Package Consultant-Oracle Finance Cloud
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role requires developing partnerships with stakeholders, creating technical solutions, and managing test scripts for Oracle R12 financial applications. Strong communication skills and experience in Oracle Cloud Applications are essential.
Analista de Operaciones
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a role involving managing and closing customer claims, updating assigned portfolios, and identifying process efficiencies to minimize times and quality errors. It requires a technical diploma, 6 months to 1 year of similar experience, and basic knowledge of office tools like Excel, Word, and PowerPoint.
Operational Technology Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role and responsibilities of a Senior Cybersecurity OT Specialist, focusing on securing operational technology environments. It highlights the need for extensive experience in cybersecurity, knowledge of ICS protocols and architectures, and expertise in OT security technologies. The role involves developing and implementing OT cybersecurity policies, conducting risk assessments, designing security controls, monitoring security systems, collaborating with OT engineers, providing training, participating in incident response, staying updated on OT security threats, evaluating security technologies, contributing to OT network architecture, ensuring compliance with OT security standards, and mentoring junior team members.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The role involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The position requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.