Excellent Customer Service Jobs
1,587,068 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The ideal candidate should have 4+ years of experience with IBM Cognos TM1, strong knowledge of ETL processes, and proficiency in Python development. The role requires excellent analytical and communication skills.
z Delivery Consultant, GDPS
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The IBM Technology Expert Labs is seeking an IBM GDPS IT Management Consultant with expertise in IBM Z and Storage technology. The role involves leading and delivering presales and postsales client engagements to enable the adoption of IBM GDPS. Ideal candidates will have a successful history of implementing IBM GDPS engagements, be familiar with sysplex architectural methods, and possess strong zOS Parallel Sysplex Networking and Automation skills.
Senior AI Cybersecurity Consultant
Company: IBM
Location: San Francisco, US
Posted Dec 04, 2025
The job posting is for a highly skilled AI Cybersecurity Consultant to integrate AI and LLMs into advanced cybersecurity solutions. The role involves strategic advisory, solution design and implementation, data engineering, threat intelligence, automation, governance, and stakeholder engagement. The ideal candidate should have deep expertise in cybersecurity, AIML, and LLM frameworks, along with strong communication and stakeholder engagement skills.
Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text is a job description for a Product Manager role at IBM Infrastructure. It highlights the responsibilities, required education, technical expertise, and preferred experience for the position. The role involves strategic product management, data analytics, customer success enablement, data-driven decision making, user feedback integration, and cross-functional leadership.
Senior Digital Asset Sales
Company: IBM
Location: Sandton, ZA
Posted Dec 04, 2025
This job posting highlights a senior sales role at IBM focused on enterprise digital asset sales, emphasizing strategic opportunities, competitive compensation, and collaboration in innovative environments. Responsibilities include lead generation, deal structuring, and relationship building with key stakeholders, while offering a dynamic work environment and growth potential.
Software Intern - Technical Support 2026
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Software is seeking motivated individuals for intern positions in their zSystems Software support teams. The role involves providing remote technical support, problem determination, and collaboration with other teams to resolve issues. Required skills include knowledge of zOS operating systems, troubleshooting tools, and excellent communication skills.
IBM Storage Software products
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes the Chksnap script, a diagnostic tool for IBM Storage Software products. It mentions the tool's compatibility with various operating systems and its integration with other IBM software like Storage Scale, Storage Scale System, Copy Services Manager, and Storage Insight. The text also highlights the required education and technical expertise for the role, including Salesforce CSP, PuTTY, and Enhanced Customer Data Repository (ECuRep).
Software Developer (Java Back-End)
Company: IBM
Location: Praha, CZ
Posted Dec 04, 2025
The job description outlines a backend developer role at IBM, focusing on software development, data governance, and collaboration with cross-functional teams using technologies like Java, Docker, and Jenkins. It emphasizes skills in agile development, CI/CD practices, and containerization tools while detailing responsibilities such as designing features, maintaining code quality, and working with product managers.
Service Support Reprensatitave N.W. Texas
Company: IBM
Location: COPPELL, US
Posted Dec 04, 2025
The text describes the role and responsibilities of commercial and consumer representatives who provide support services for high-volume commercial products like Lenovo PC and Apple. They are responsible for onsite installation, maintenance, repair, and problem resolution, using IBM tools to drive automation and improve client operations. The role requires technical expertise, problem-solving skills, and strong interpersonal skills to ensure high client satisfaction.
ServiceNow Program/Project Manager
Company: IBM
Location: Dallas, US
Posted Dec 04, 2025
The job posting is seeking a seasoned ServiceNow Program Project Manager to lead complex ServiceNow engagements across enterprise clients. The role combines delivery leadership, client relationship management, financial accountability, and Agile/Scrum mastery. The ideal candidate will have deep experience with ServiceNow implementations and serve as a trusted advisor and delivery leader across multiple workstreams.
IT Business Analyst - Legal Reporting (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with expertise in Legal Reporting, Finance Risk regulation, and Legal Reporting software. The role includes analyzing regulations, defining functional designs, managing vendor relationships, executing database scripts, and liaising with the business. The position offers an individual career path, access to trainings, a knowledge sharing culture, and the possibility to work on projects in one of the largest IT companies.
Package Specialist-SAP HANA Basis
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include implementing and configuring SAP SLT systems, designing data replication processes, performing data mapping and transformation, monitoring data quality and integrity, and optimizing system performance. Required qualifications include a bachelor's degree in a relevant field, 7-10 years of experience as an SAP SLT Consultant, and strong knowledge of SAP SLT technology and data replication.