Excellent Customer Service Jobs
1,587,237 open positions · Updated daily
Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.
Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.
Domain Trainer - Compensation and Benefits
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Service Delivery Management role at IBM Consulting. It outlines the responsibilities, required education, and technical expertise for the position. The role involves ensuring service level agreements are met, managing team performance, documenting processes, conducting team meetings, managing volumes, handling escalations, ensuring business controls, resolving issues, providing training, maintaining backup systems, conducting quality assurance reviews, identifying process improvements, managing change, financial management, and more. The position requires a bachelor's degree and experience with an LMS tool and advanced Excel skills.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development and deployment. It highlights the required and preferred education and technical expertise, including experience with Java, Spring, CICD tools, and test automation tools.
Software Engineer Keycloak Cloud Native
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team and work on the Keycloak project, an open source Identity and Access management platform. The role involves developing and maintaining high-quality software products, collaborating with other teams, and contributing to the upstream open source community. The ideal candidate should have a background in software development, experience with cloud technologies, and a self-starter mindset.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, recognition programs, and benefits like flexible working and pension plans. The role requires leadership, mentorship, technical expertise in Java and web technologies, and experience with Agile methodologies and cloud platforms.
SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The job posting is for a highly skilled Package Consultant with expertise in SAP HANA Supply Chain Management. The role involves leading and managing SAP HANA SCM and TM package implementations, providing technical leadership, collaborating with stakeholders, and staying updated with the latest SAP developments. The ideal candidate should have a strong background in SAP consulting, at least 5 years of experience in SAP HANA SCM and SCM PP APO IBP, and excellent communication and project management skills.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst for Record to Report (R2R). The position involves general accounting tasks, risk identification, and meeting client Service Level Agreements (SLAs). The role requires a bachelor's degree, proficiency in MS Office and ERP software, and strong interpersonal skills.
Oracle Cloud Payroll Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on providing expert consulting for Oracle Cloud Payroll policies and processes. It outlines the required education, technical expertise, and skills needed for the role, including experience with Oracle HCM Cloud tools and the ability to lead the software development lifecycle.
SAP FI/CO Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role of an SAP FICO Consultant within IBM Consulting involves leading and supporting SAP FICO design and configuration across various process areas, working with client finance stakeholders, configuring and optimizing core FICO processes, supporting integration with other SAP modules, participating in system upgrades and migrations, preparing functional specifications, collaborating with technical teams, developing end-user training, and contributing to continuous improvement initiatives.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include Java, Spring framework, CICD tools, test automation, JavaScript frameworks, and cloud platforms.
Billing Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working in Client Innovation Centers and Delivery Centers, providing technical expertise to clients worldwide. The position requires experience with the Customer1 application, specifically in Supplier Services, and knowledge of Cobol, JCL, CSS, and Online systems.
Engineering Manager - HashiCorp InfraGraph, Graph Engine Team
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager for the Graph Engine Team. This team is responsible for building a new resource graph system to model, connect, and query infrastructure resources, applications, services, and ownership. The role involves providing direction, setting expectations, ensuring delivery and operational health, guiding technical tradeoffs, participating in on-call rotations, partnering with cross-functional leaders, fostering diversity and inclusion, and helping engineers grow their skills and careers.