Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Fullstack Engineer - Analyze Product

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.

Benefits Program Manager

Company: Stripe

Location: USA

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Benefits team plays a crucial role in supporting the global workforce by managing benefits programs, ensuring compliance, and improving the employee experience. The Benefits Program Manager will be responsible for program management, employee communication, vendor management, data analysis, cross-functional collaboration, and financial stewardship.

Technical Support Engineer 2

Company: Twilio

Location: India

Posted Nov 29, 2025

The job posting is for a Technical Support Engineer L2 position at Twilio Segment. The role involves providing technical support to customers, helping them utilize Segment's API across various platforms, and improving customer experience. The ideal candidate should have 2+ years of technical customer support experience, proficiency in web development, and strong communication skills. The position is remote and based in India.

Senior Python / React Software Engineer

Company: Nearform

Location: USA

Posted Nov 29, 2025

Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They are seeking a Senior Python Engineer to design and build applications using Python and ReactJS, with a focus on performance, scalability, and collaboration. The role offers remote work, flexible hours, and a comprehensive benefits package.

Internal Audit Lead

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken emphasizes crypto innovation and global adoption, offering roles in a mission-driven team with a focus on security, education, and client support. The job description highlights leadership opportunities in audit and risk management within a dynamic, remote-friendly environment.

Senior Product Designer II - Customer Journey

Company: HubSpot

Location: Ireland

Posted Nov 29, 2025

The text describes the role of a Senior Product Designer II at HubSpot, focusing on shaping the company's product experiences. It highlights the importance of systems thinking, AI and data integration, end-to-end ownership, global scale, and innovation. The role involves tackling cross-product problems, bringing systems thinking to craft, leveraging and shaping AI features, collaborating across functions, and measuring and iterating for real impact. The ideal candidate should have proven product design craft expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI and automation curiosity, and a growth mindset.

Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)

Company: Canonical

Location: North America,Latin America

Posted Nov 29, 2025

The Telco Field Engineer role at Canonical involves leading customers in telco solutions using OpenStack, Kubernetes, and automation. The position offers remote work and opportunities in open-source tech innovation with a focus on 5G and cloud infrastructure.

Lead Quality Engineer (Domain Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes is seeking a Domain Lead Quality Engineer to own quality within a specific business vertical. The role involves strategic leadership, quality ownership, people management, and technical expertise. The company values learning, development, and offers meaningful equity, flexible working hours, and various benefits.

Sr QA Analyst Manual AI

Company: Trafilea

Location: USA

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help scale transformative brand growth. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own digitally native brands, investing in AI and automation. They offer remote work with competitive salary and benefits.

Senior Fullstack Engineer - Styles

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is a remote-first company building an AI-native Digital Experience Platform. They are seeking a Senior Fullstack Engineer to join their Styles & Designer UX group. The role involves working on the style engine, responsiveness, and new features to enable customers to design and build powerful websites visually. Webflow values trust, transparency, creativity, and a collaborative team environment.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Senior Enterprise Account Executive - Acquisition

Company: Grafana Labs

Location: India

Posted Nov 29, 2025

Grafana Labs is seeking an experienced Enterprise Account Executive to prospect and grow business in India. The role involves deepening relationships with major customers, identifying new opportunities, and delivering solutions aligned to their needs. The ideal candidate will have 5+ years of infrastructure/cloud technology sales experience, a proven track record of top-tier performance, and excellent communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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