Excellent Customer Service Jobs

1,587,916 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Software Development Engineer (Storefront)

Company: Recharge

Location: Remote

Posted Nov 29, 2025

The Storefront Team at Recharge is responsible for high-performance storefront widgets and backend services. They handle 25M+ sessions per day and require high performance and stability. The team works with a modern tech stack including Python, React, GCP, and more. They value remote work, collaboration, rapid iteration, and engineering excellence.

Product Operations Lead - MetaMask

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. They have been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on. Their mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Staff Software Engineer - Backend

Company: HubSpot

Location: Remote

Posted Nov 29, 2025

HubSpot is seeking a Staff Engineer to lead a team of 35 engineers in developing and operating their load balancing and CDN infrastructure. The role involves hands-on technical contributions, technical leadership, and mentoring. The ideal candidate should have experience in designing and delivering complex, performant, reliable, and scalable distributed systems in a cloud environment, with proficiency in Java, C, Go, C++, or Rust. The company offers a competitive compensation package and benefits.

Digital Growth Marketing Manager

Company: Pipe17

Location: Remote

Posted Nov 29, 2025

Pipe17 is seeking a versatile and results-driven Digital Growth Marketing Manager to lead integrated campaigns, manage content and web assets, partner with external vendors, and drive measurable pipeline growth. The role requires experience in B2B marketing, AI fluency, and the ability to thrive in a fast-paced startup environment.

Customer Success Manager

Company: Tines

Location: Remote

Posted Nov 29, 2025

The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.

Strategic Finance Associate

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. Their mission focuses on making decentralized web accessible, with products like MetaMask and Infura. The finance team seeks a Strategic Finance Associate to drive financial insights and support growth, emphasizing blockchain expertise and collaborative problem-solving in a dynamic startup environment.

Staff Data Scientist - Ads

Company: Reddit

Location: Remote

Posted Nov 29, 2025

Reddit's job posting highlights a remote-friendly, data science role focused on advertiser growth and innovation. The position offers high impact and autonomy, with competitive benefits and a collaborative team environment.

Talent Acquisition Coordinator (Recruiter)

Company: Newsela

Location: Remote

Posted Nov 29, 2025

The job posting is for a proactive Contract Recruiter to join the People team, focusing on identifying and recruiting top-tier technical talent, predominantly software engineering roles. The ideal candidate should have 3+ years of experience in full-cycle corporate recruiting for technical roles, a strong understanding of software engineering concepts, and experience using Greenhouse ATS and LinkedIn Recruiter. The role is remote and hireable in Latin America.

Staff Product Designer - Dashboard

Company: Stripe

Location: Remote

Posted Nov 29, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Product Design team, including the Dashboard team, focuses on creating user-friendly experiences. The role involves designing and prototyping dashboard experiences, collaborating with cross-functional teams, and presenting work to leadership.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 29, 2025

Immersive is a leader in people-centric cyber resilience, partnering with enterprise organizations to build cyber resilience and tackle cyber threats. They offer a SaaS platform that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. The company is hiring for a Senior Enterprise Account Manager role, seeking a senior sales person with experience in the cybersecurity sector. The role involves building relationships with CISOs, winning large-scale enterprise business, and educating the market on their groundbreaking cybersecurity solution.

Senior Manager - Google Cloud

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The role of Google Practice Leader at Myriad360 involves strategic leadership, sales enablement, operational excellence, and partnership development to drive growth and success of the Google Cloud business. The ideal candidate should have extensive experience in technology sales, leadership, and practice management within the Google or cloud ecosystem.

Product Manager - Open Source Software

Company: DataHub

Location: Remote

Posted Nov 29, 2025

The job description for a Product Manager at DataHub highlights the role's focus on guiding products from ideation to launch, working cross-functionally with various teams, and building a roadmap for the company's Open Source Software project. The role involves advocating for the OSS community, understanding user needs, and studying the data ecosystem. The ideal candidate should have experience in product management, working with OSS software, and a deep understanding of the data space.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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