Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Associate Product Marketing Manager - EMS

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.

Software Engineer Intern (Summer 2026)

Company: Dropbox

Location: USA

Posted Dec 16, 2025

This job posting highlights a Software Engineering Intern role at Dropbox with opportunities for high-impact projects, collaboration with professionals, and mentorship. It outlines responsibilities, team matching processes, and compensation details for the Summer 2026 internship.

Senior Compliance Analyst

Company: HubSpot

Location: USA

Posted Dec 16, 2025

HubSpot's Compliance Assurance team seeks innovative IT audit professionals to enhance digital trust through risk management and compliance solutions, offering collaborative opportunities and competitive benefits.

Platform iOS Engineer (Sync, Collaboration)

Company: Goodnotes

Location: Asia,Europe

Posted Dec 16, 2025

The text outlines Goodnotes' core values emphasizing innovation, user-centricity, and ownership. It describes the role of a Platform iOS Engineer, highlighting responsibilities like designing scalable solutions and building sync engines. The company emphasizes a collaborative culture, learning opportunities, and benefits such as remote work flexibility, medical insurance, and equity. Technical requirements include Swift expertise and experience with distributed systems.

Associate Product Marketing Manager - Comms

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.

Software Engineer I

Company: SpryPoint

Location: Canada

Posted Dec 16, 2025

SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.

Implementation Integrations Analyst I

Company: Tekion

Location: USA

Posted Dec 16, 2025

This job posting describes an Integration Analyst role with responsibilities including cross-functional collaboration, integration process management, and system maintenance. The position requires technical expertise in software integration and offers competitive compensation, comprehensive benefits, and opportunities for career growth. It emphasizes a dynamic work environment with a collaborative culture and potential to work with innovative technologies.

Senior Full-stack Engineer

Company: Innovecs

Location: Europe

Posted Dec 16, 2025

Innovecs is a globally recognized digital services company with a strong track record of growth and innovation. The company offers competitive benefits, flexible work arrangements, and a supportive culture, making it an attractive workplace for professionals seeking opportunity and development.

Lead Program Manager - Pricing Operations

Company: HubSpot

Location: USA

Posted Dec 16, 2025

This role offers strategic impact at scale, focusing on pricing governance and cross-functional collaboration to drive customer value and revenue growth. Competitive compensation and growth opportunities are highlighted.

Senior Security Consultant - Risk

Company: GuidePoint Security

Location: USA

Posted Dec 16, 2025

This job posting highlights a Senior Security Consultant role at GuidePoint Security, emphasizing contributions to cybersecurity risk management, project delivery, and practice growth. The position requires expertise in risk assessments, GRC tools, and industry frameworks, with opportunities for mentorship and professional development.

AWS Solution Architect

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 16, 2025

This job posting highlights a role as an AWS Solution Architect at Capstone Integrated Solutions, emphasizing design and implementation of secure AWS environments. The position requires expertise in multiaccount strategies, cloud governance, and collaboration with AWS Professional Services. The company promotes a customer-focused culture with opportunities for growth, remote work, and professional development.

Cloud Database Developer (AWS)

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 16, 2025

Capstone Integrated Solutions is seeking a Cloud Database Developer specializing in AWS database development to join their team. The role involves collaborating on software solutions, AWS database/API development, and system integration. The company emphasizes a customer-focused culture, learning, and scalability, offering remote work and equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages