Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

IT Enterprise Applications Architect - Salesforce

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

This job posting seeks an IT Enterprise Applications Architect with expertise in Salesforce, NetSuite, and cloud technologies. The role involves designing secure solutions, streamlining business processes, and collaborating with teams to align technology initiatives with enterprise strategy. Requirements include 10+ years of experience in sales/financial platforms and strong communication skills.

HR Operations Specialist

Company: Innovecs

Location: Ukraine

Posted Dec 13, 2025

The job posting highlights an HR Operations Specialist role with opportunities to work at a global tech company offering flexible hours, competitive compensation, comprehensive benefits, and a collaborative work culture. The company emphasizes innovation, employee growth, and recognition in industry rankings.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: Denmark

Posted Dec 13, 2025

Kraken is seeking a Senior Energy Consultant to drive sustainable energy solutions in Denmark, focusing on innovation, efficiency, and green technology. The role involves energy audits, strategy development, and collaboration to advance renewable energy systems while aligning with global sustainability goals.

Analyst - Strategic Finance and Analytics, Technology

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job description outlines a role within Airbnb's Finance organization, focusing on financial analysis, cost management, and cross-functional collaboration. It highlights responsibilities such as budget planning, vendor cost analysis, and supporting strategic decision-making while emphasizing the company's commitment to inclusion and diversity.

Director Respiratory Regulatory CMC

Company: Viatris

Location: UK

Posted Dec 13, 2025

Viatris emphasizes its mission to improve global healthcare through innovative solutions, sustainability, and inclusive workplaces. The job posting highlights opportunities to make an impact in respiratory regulatory roles while aligning with the company's commitment to diversity, equity, and corporate responsibility.

Account Executive - Product Sales (BaaS)

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a skilled Account Executive BaaS to drive growth of their financial platform, focusing on customer relationships and product expertise. The role involves collaboration across teams and requires 7+ years of experience in tech or payments.

Marketing Operations Production Specialist

Company: Anaplan

Location: India

Posted Dec 13, 2025

This job posting seeks a tenacious individual for a fully remote Marketing Operations Campaigns role. Responsibilities include executing marketing campaigns, maintaining Marketo operations, and collaborating with crossfunctional teams. Qualifications require 3+ years of Marketo experience and proficiency in marketing technologies. The position emphasizes teamwork, problem-solving, and adaptability in a dynamic environment.

Community Program Manager

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job description outlines a Community Program Manager role with responsibilities including leading community projects, developing support resources, and collaborating with teams. Qualifications require experience in community management, project management skills, and proficiency with tools like Looker and GA4. The position offers a competitive salary range of $70,000-$105,000 and benefits including equity participation and overtime pay.

Data Migration Specialist

Company: Buildout

Location: USA

Posted Dec 13, 2025

Buildout is a CRE software company that empowers brokers and investors through techenabled solutions. The job posting highlights a Data Migration Specialist role with responsibilities including data cleanup, customer collaboration, and ensuring successful implementations. The position offers competitive compensation, remote flexibility, and comprehensive benefits, emphasizing a supportive and innovative work environment.

Senior DevOps Engineer

Company: LI.FI

Location: EMEA

Posted Dec 13, 2025

LIFI is simplifying multichain DeFi for traditional institutions with a unified API, seeking a senior DevOps engineer to enhance infrastructure. The company emphasizes a passionate team, user-centric design, and a collaborative culture with benefits like remote work and equity. Job requirements include Kubernetes expertise, CI/CD pipelines, and blockchain knowledge.

Financial Crimes Investigations Lead

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Financial Crimes Investigations Lead to manage global compliance efforts, requiring expertise in AML regulations and team leadership. The role involves leading investigations, conducting risk assessments, and collaborating with financial partners while adhering to complex regulatory frameworks.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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