Excellent Customer Service Jobs

1,587,068 open positions · Updated daily

Excellent Customer Service roles are booming as companies shift toward omni‑channel support and AI‑driven help desks. With more than 10,900 openings, talent that can navigate Zendesk, Salesforce Service Cloud, and Genesys is in high demand.

Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, and AI Chatbot Trainer. These roles cover ticket triage, knowledge‑base authoring, proactive outreach, and performance‑metric analysis.

Transparent pay data empowers agents to benchmark against industry standards, negotiate competitive salaries, and evaluate benefits that align with their career goals. Knowing exact compensation helps shift the focus from vague “market rate” to concrete numbers.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Europe

Posted Dec 13, 2025

FAIRTIQ is seeking a Software Engineer to develop a scalable web service for their growing user base. The role involves building a microservices-based backend, creating a delightful user experience, and collaborating with cross-functional teams. The company emphasizes innovation, remote work flexibility, and professional growth in a dynamic international environment.

Cust Svc Support Rep-Client

Company: labcorp

Location: USA

Posted Dec 13, 2025

Labcorp is seeking a Client Customer Service Support Representative with experience in call centers and healthcare to join their team. The role involves managing calls, resolving claims, and ensuring customer satisfaction. Benefits include remote work, comprehensive insurance, and competitive pay. Applicants will receive consideration without regard to protected characteristics.

Senior Cloud Network Engineer

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting seeks a Senior Cloud Network Engineer to design and manage multicloud networks for First Advantage, emphasizing strategic planning, operational management, and collaboration with global teams. The role requires expertise in AWS, networking protocols, and certifications, with a competitive salary range of $120,000-$150,000. The company highlights its commitment to diversity, innovation, and employee growth.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Dec 13, 2025

Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.

Marketing Automation and Platform Lead

Company: Gametime United

Location: USA

Posted Dec 13, 2025

This job description outlines a role focused on marketing automation and machine learning at Gametime, emphasizing cross-functional collaboration, ML model development, and strategic leadership. It details responsibilities, competencies, and requirements for the position, along with company benefits.

(Senior) Big Data Analyst

Company: InPost

Location: Poland

Posted Dec 13, 2025

InPost Group describes itself as an innovative European out-of-home deliveries company focused on revolutionizing parcel delivery with intelligent lockers. The text outlines a Senior Big Data Analyst role involving data analysis, modeling, and collaboration with cross-functional teams, emphasizing technical skills and agile work environments.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Dec 13, 2025

This job offers remote/hybrid roles with growth opportunities, comprehensive benefits, and a chance to impact communities through technology. The position emphasizes problem-solving, technical expertise, and collaboration while highlighting NEC's mission to support public services.

Technical Architect

Company: NECSWS

Location: UK

Posted Dec 13, 2025

NEC Software Solutions offers a Technical Architect role with competitive benefits, emphasizing innovation and impact on public services. The position involves collaborative work with teams, technical design, and project management, while highlighting career growth and a supportive work environment.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Dec 13, 2025

This job description outlines a Sales Engineer role requiring technical expertise and sales skills to bridge technical solutions with client needs. Responsibilities include technical demonstrations, cross-functional collaboration, and driving revenue growth. The position offers remote work in the US, competitive compensation, and benefits like equity and subsidized healthcare.

Customer Success Director (Industrial Vertical)

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.

Staff Software Engineer

Company: Magnet Forensics

Location: USA

Posted Dec 13, 2025

Magnet Forensics, a global leader in digital forensics, seeks a Staff Software Engineer to innovate and scale their cloud-native data processing systems. The role offers competitive compensation, mentorship, and opportunities to impact digital investigations worldwide.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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