Exceptional Customer Experience Jobs in Atlanta, GA

61,210 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Atlanta, GA area.

LOB Trainer Associate - Lockbox Operations

Company: PNC

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse
Director of CRM and Lifecycle Marketing data-driven lifecycle marketing background increase in new paying subscribers

Director, CRM And Lifecycle Marketing

Company: PlayOn

Location: Atlanta, GA

Posted Jan 25, 2025

PlayOn is seeking a Director of CRM and Lifecycle Marketing to establish a robust lifecycle marketing strategy, focusing on data-driven customer journeys across product lines. The ideal candidate will have extensive experience in managing high-performing teams, deep knowledge of CRM marketing, and exceptional communication skills. They will be responsible for increasing new paying subscribers, improving retention rates, and driving revenue growth. The role involves building and growing a leading lifecycle and CRM marketing practice, improving conversion rates, and collaborating cross-functionally to design customer-centric programs.

View Details Apply on BuiltIn

Director PERS Commercial Operations - Americas

Company: GE Vernova

Location: Atlanta, GA / Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Assistant Manager - Shoppes at Atlanta

Company: Gap Inc.

Location: Kennesaw, GA

Posted Jan 25, 2025

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Apprentice Geolocation Operator - Passive

Company: Leidos

Location: Augusta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Retail Merchandise Supervisor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

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Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Senior Unit Clerical

Company: Sodexo

Location: Macon, GA

Posted Jan 25, 2025

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Full-Time Store Merchandising Supervisor

Company: Kohl's

Location: Buford, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Account Manager III - Chromatography Consumables

Company: Thermo Fisher Scientific

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Vice President, Open Banking Product Management Consulting

Company: Mastercard

Location: Atlanta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

MEAT/CLERK

Company: Kroger

Location: Alpharetta, GA

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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