Exceptional Customer Experience Jobs in Austin, TX

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Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Security Officer - Full Time Nights

Company: Houston Methodist Clear Lake Hospital

Location: Nassau Bay, TX

Posted Sep 05, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Graphic Designer

Company: HCI SPORTS AND FITNESS LLC

Location: Bee Cave, TX

Posted Sep 05, 2025

Design and develop sleek, mobile-responsive webpages, landing pages, and user flows. 2+ years of professional experience in web + graphic design.

CMA, LVN or RN - Pearland

Company: HFI Aspire Fertility Partners - Pearland

Location: Pearland, TX

Posted Sep 05, 2025

CMA certification or LVN or RN license, valid in TX , from an accredited nursing program. Care of patient through ovulation induction, egg freezing, sperm…

Principal Partner Solutions Architect - Cloud Platform

Company: Atlassian

Location: Austin, TX

Posted Sep 06, 2025

With a strong focus on building partner cloud capabilities, we help drive successful cloud transformations by providing technical expertise, strategic guidance,…

Janitor

Company: Senox Corporation

Location: Austin, TX

Posted Sep 05, 2025

Work in a manufacturing plant to keep it clean and tidy. Handle petty cash as needed. Will be responsible for sweeping, mopping all areas of the plant.

Machinist

Company: MDC Precision, LLC

Location: Pflugerville, TX

Posted Sep 05, 2025

Selects aligns and secures holding fixtures, cutting tools, attachments, accessories, and materials on machines such as mills, lathes, and grinders.

Sr. Software Engineer, Front-End Development

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

You’ll play a key role in shaping the user experience, driving technical excellence, and mentoring a team of talented engineers.

Senior Software Engineer- Commerce

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

You’ll play a key role in shaping the user experience, driving technical excellence, and mentoring a team of talented engineers.

Commercial HVAC/R and Appliance Technician (Retention Bonus for immediate start)

Company: Central Texas HVAC/R company

Location: Austin, TX

Posted Sep 05, 2025

Company-provided service vehicle and tools. 5+ years of experience diagnosing and repairing commercial refrigeration and HVAC systems.

Senior Software Engineer - Mobile

Company: General Motors

Location: Austin, TX

Posted Sep 06, 2025

Bachelor’s degree in Computer Science or a related field, or equivalent professional experience. Bachelor’s degree in Computer Science or a related field, or…

Senior Accountant - Operators & Operations Accounting

Company: Pattern Energy Group LP

Location: Houston, TX

Posted Sep 06, 2025

Hands-on use, data entry and navigation of Pattern’s general ledger, and reporting software (Microsoft Dynamics 365, Oracle, and Power BI).

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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