Exceptional Customer Experience Jobs in Austin, TX

123,172 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Business Analyst

Company: Allcat Claims Service

Location: San Antonio, TX

Posted Aug 13, 2025

Comfortable handling and resolving customer support phone calls. Bachelor’s degree in Business, Computer Science, Information Systems, or a related field (or…

View Details Apply on SimplyHired

Customer Service Representative

Company: Southend Pharmacy

Location: Houston, TX

Posted Aug 13, 2025

You'll play a vital role in providing friendly, efficient, and accurate assistance to all who interact with Southend Pharmacy. High school diploma or GED.

View Details Apply on SimplyHired

Commercial Journeyman Service Plumber

Company: Airco Mechanical

Location: Round Rock, TX

Posted Aug 13, 2025

Valid Texas driver’s license with a clean record. Read and interpret blueprints, technical drawings, and specifications to determine plumbing layouts and…

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Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: Austin, TX

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

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Customer Service Representative

Company: DAIOHS U.S.A., INC.

Location: Houston, TX

Posted Aug 13, 2025

Processes incoming calls and emails, including customer orders submitted by telephone, email, and fax. Dispatches Service Technicians to respond to repair calls…

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Skilled Laborer EXPERIENCE REQUIRED

Company: Onin Staffing

Location: Dallas, TX

Posted Aug 13, 2025

Experience in the construction industry, preferably with underground utilities or gas lines. Install and test natural gas facilities. $19 to $21 hourly.

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Marketing Graphic Designer

Company: Bishop Lifting Products Inc

Location: Houston, TX

Posted Aug 13, 2025

Own content follow-through and accuracy, including technical product details, grammar, spelling, case-sensitivity, and overall tone of messaging with guidance…

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Project Coordinator

Company: Allcat Claims Service

Location: San Antonio, TX

Posted Aug 13, 2025

Experience working with both technical and non-technical stakeholders. Bachelor’s degree in Business, Computer Science, or a related field.

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VRF Technician

Company: Airco Mechanical

Location: San Antonio, TX

Posted Aug 13, 2025

EPA certification and active TDLR. Airco Mechanical, a leader in the commercial mechanical, electric and plumbing industries is now accepting resumes for the…

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Client Success Planner - Spectrum Reach

Company: SPECTRUM

Location: Dallas, TX

Posted Aug 13, 2025

Bachelor’s degree in Advertising, Marketing, Public Relations, Journalism, English, or related field, or equivalent work and/or education experience.

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401(k) continuing education credits malpractice insurance

Experienced Nurse Practitioner – CommUnityCare: Hancock Walk - UC

Company: Envision Physician Services

Location: Austin, Texas

Posted Aug 13, 2025

View Details Apply on healthecareers.com

Project Manager / Estimating support

Company: D4 Construction Services LLC

Location: Dallas, TX

Posted Aug 13, 2025

Proven track record in both ground-up and interior construction projects. The PM ensures projects are completed on time, within budget, and to the agreed…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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