Exceptional Customer Experience Jobs in Austin, TX

Positions 123,172 Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

Home Remodeler

Company: Pinnacle contracting

Location: San Antonio, TX

Posted Jul 15, 2025

Conduct construction inspections to assess the quality of work and compliance with building codes. Utilize hand tools proficiently for various tasks related to…

Manager, Digital Services

Company: BioBridge Global

Location: San Antonio, TX

Posted Jul 14, 2025

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Marketing Manager- Multifamily Properties

Company: LDG Development

Location: Austin, TX

Posted Jul 14, 2025

Ensures consistency in marketing and social media messages across the organization, while providing training and guidance to on-site teams in implementing…

Lead Cloud Developer

Company: Forward Air

Location: Coppell, TX

Posted Jul 14, 2025

Collaborate with other technical leads, architects, and senior stakeholders to define and refine the technical vision and roadmap for the applications.

HVAC Journeyman Chiller Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 15, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. Minimum of three (3) years of practical working experience…

Staff Accountant

Company: NOW CFO

Location: Dallas, TX

Posted Jul 15, 2025

CPA license or progress toward certification is preferred. This role involves journal entry preparation, account reconciliations, analysis, and participation in…

Carpenter

Company: Stellar

Location: Houston, TX

Posted Jul 15, 2025

Able to provide truck and tools. Stellar Home Maintenance is interviewing experienced carpenters to provide repair & installation services for occupied rental…

Software Engineer

Company: Bay Systems Consulting Inc.

Location: Houston, TX

Posted Jul 15, 2025

Contribute to the full software development lifecycle: from requirements, design, and implementation to testing, deployment, and maintenance.

Customer Service Supervisor (On-site)

Company: Greif

Location: Dallas, TX

Posted Jul 14, 2025

ROLE OVERVIEW: We are seeking a seasoned Customer Service Manager who will play a pivotal role in our plant's core leadership team, responsible for leading a…

Manager, SEC Reporting & Technical Accounting

Company: CECO Environmental

Location: Addison, TX

Posted Jul 15, 2025

Provide technical accounting guidance for complex transactions (e.g., acquisitions, equity transactions, revenue recognition, etc.).

Journeyman Plumber

Company: TDIndustries

Location: Houston, TX

Posted Jul 15, 2025

Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

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