Exceptional Customer Experience Jobs in Austin, TX

Positions 123,172 Updated daily

Looking for Exceptional Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Austin, TX area.

GenAI Python Systems Engineer –Senior Manager

Company: PRICE WATERHOUSE COOPERS

Location: San Antonio, TX

Posted Jun 12, 2025

At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for…

Senior Commercial HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jun 12, 2025

Coordination of subcontractors’ field installations. Must possess a valid unrestricted Driver's License and a reliable vehicle. 401k company match up to 5%.

Sales Associate

Company: Rally House

Location: Houston, TX

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

QA Data Analyst

Company: Selerix

Location: Plano, TX

Posted Jun 12, 2025

Excellent written and verbal communication skills; able to explain data issues clearly to technical and non-technical stakeholders. 4 weeks paid time off (PTO).

Business Intelligence Analyst, Global Affairs

Company: Google

Location: Austin, TX

Posted Jun 12, 2025

Experience explaining technical analysis to stakeholders. Develop BI solutions such as building pipelines, dashboards, models, and tools to analyze and present…

Carpenter

Company: Stellar

Location: Houston, TX

Posted Jun 12, 2025

Able to provide truck and tools. Stellar Home Maintenance is interviewing experienced carpenters to provide repair & installation services for occupied rental…

BRC Benefit Specialist- Houston, TX

Company: USI Holdings Corporation

Location: Houston, TX

Posted Jun 12, 2025

Must hold or obtain a Life and Disability insurance license within 120 days of hire date. Track and document all calls and interactions in Call Center database.

Extrusion Operator I - Blown Film

Company: Spr Packaging Llc

Location: Rockwall, TX

Posted Jun 12, 2025

Possess basic troubleshooting skills to ensure good quality products and maintain the machine at standard speed. Set up and operate extrusion lines.

Licensed Plumber-San Antonio, TX

Company: Stellar

Location: San Antonio, TX

Posted Jun 12, 2025

Registered with State Licensing Board (if applicable). 3+ years Plumbing experience preferred. No referral or lead fees associated with taking our work.

Assistant HVAC Project Manager

Company: Airco Mechanical

Location: Round Rock, TX

Posted Jun 12, 2025

0–3 years of experience in project management role, or in the HVAC field. Help maintain communication between the office, field team, and our clients.

HVAC Technician-Houston, TX

Company: Stellar

Location: Houston, TX

Posted Jun 12, 2025

Reliable transportation and own tools. We leverage our own app for assigning and completing work orders. Great fit for technicians & contractors looking for…

Customer Service Representative (Bilingual)

Company: Community Choice Financial Family of Brands

Location: Austin, TX

Posted Jun 12, 2025

Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Company-Sponsored Life and AD&D Insurance.

Frequently Asked Questions

What are typical salary ranges for Exceptional Customer Experience roles by seniority?
Entry‑level CX Analyst or Support Specialist roles start around $60,000–$80,000 annually. Mid‑level positions such as CX Designer or Automation Engineer earn $80,000–$120,000. Senior CX Manager or Lead roles typically range from $120,000–$160,000, while Director or VP of CX positions often exceed $160,000 and can reach $200,000+ depending on company size and region.
What skills and certifications are essential for a career in Exceptional Customer Experience?
Core skills include CSAT/NPS analysis, journey mapping with Miro or Lucidchart, proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk, and expertise in AI chatbot platforms like Rasa, Dialogflow, or Intercom. Certifications such as Certified Customer Experience Professional (CCXP), Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ServiceNow Certified Service Manager are highly valued.
Is remote work common in Exceptional Customer Experience positions?
Yes, many CX roles offer full‑remote or hybrid arrangements, especially in tech and SaaS companies. Remote teams rely on collaboration tools like Slack, Jira Service Management, and video conferencing to maintain omni‑channel service standards.
How does a career progression path typically unfold in Exceptional Customer Experience?
A common trajectory starts with Customer Support Agent or CX Analyst, advancing to CX Designer or Automation Engineer, then to CX Manager or Operations Lead, followed by Director of CX, and ultimately VP of Customer Experience or Chief Customer Officer. Each step builds on analytical, leadership, and technology integration expertise.
What industry trends are shaping the future of Exceptional Customer Experience?
Key trends include AI‑powered omnichannel chatbots that deliver real‑time support, data‑driven personalization using predictive analytics, continuous feedback loops via Voice of Customer platforms, and the integration of CX metrics into executive dashboards. Companies are also prioritizing remote‑first CX teams and leveraging real‑time sentiment analysis to anticipate customer needs.

Related Pages

© 2026 Job Transparency. All rights reserved.