Exceptional Customer Experience Jobs in Chicago, IL

77,070 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Chicago, IL area.

full time be or bc call-in/on-call

Seeking for an Oral and Maxillofacial Surgery

Company: Department of Veterans Affairs

Location: North Chicago, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com
fellowship contract new grad

Speech/Language Pathologist - Clinical Fellowship School - (SLP - Clinical Fellowship School)

Company: AMN Healthcare, Inc. Medical

Location: NORTH CHICAGO, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com
sign-on bonus health system full time

Neurologist, MS Specialist - West Suburbs Chicago

Company: Endeavor Health

Location: Naperville & Warrenville IL

Posted May 12, 2025

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health system full time be or bc

Endocrinology Opportunity

Company: Northwestern Medicine Regional Medical Group

Location: Chicago Western Suburbs

Posted May 12, 2025

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hospital full time new grad

UIC Orthopaedic Hand Surgeon

Company: University of Illinois-Chicago

Location: Chicago, Illinois

Posted May 11, 2025

View Details Apply on healthecareers.com

Laborer I

Company: Norridge Park District

Location: Norridge, IL

Posted May 09, 2025

4 years’ relevant experience in street repair, construction, maintenance (general and/or park related) or related field. A high school diploma or higher.

View Details Apply on SimplyHired
travel 401(k) life insurance

Physical Therapist - Acute - (PT - Acute)

Company: AMN Healthcare, Inc. Medical

Location: EAST CHICAGO, Indiana

Posted May 11, 2025

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Security Identity Analyst

Company: HUB International

Location: Chicago, IL

Posted May 12, 2025

Contribute with analysis, governance, role mining, and certification operations related to identity management. Willingness to travel up to 10% of working time.

View Details Apply on SimplyHired
403(b) 457(b) ad&d insurance

Executive Director for Innovation & Technology and Non-Tenured Faculty Open Rank

Company: University of Illinois Chicago College of Dentistry

Location: Chicago, Illinois

Posted May 12, 2025

View Details Apply on healthecareers.com

Receptionists Concierge and Customer Service

Company: Loyola University Health System

Location: Maywood, IL

Posted May 11, 2025

This role involves answering inquiries, directing or escorting individuals throughout the hospital, and assisting with physical needs such as wheelchair support…

View Details Apply on SimplyHired

HVAC Service Technician

Company: EMCOR Services Team Mechanical, Inc.

Location: Chicago, IL

Posted May 12, 2025

Attend promptly to service calls dispatched through Service and at times direct from customer. Each employee has a responsibility for their own safety, the…

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Senior Manager Audit

Company: LKQ Corporation

Location: Chicago, IL

Posted May 12, 2025

Develop, plan and manage the delivery of reports to the Leadership Team and the Audit Committee providing an independent assessment of the efficiency and…

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Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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