Exceptional Customer Experience Jobs in Chicago, IL

77,070 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Chicago, IL area.

UI/UX Designer

Company: Velvetech

Location: Chicago, IL

Posted Feb 22, 2025

Proficiency in AI-driven design tools such as Figma with AI plugins, Adobe XD with Sensei features, or similar is required.

Creative Lead for Brand Content / Digital Experience

Company: ServiceNow

Location: Chicago, IL

Posted Feb 28, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Creative Director for Digital Experiences and Content. The role involves leading the creative development of high-impact brand-building experiences across digital platforms, including social media, thought leadership, and digital media. The ideal candidate should have 15+ years of experience in the creative industry, with a proven track record of driving groundbreaking creative in B2B settings. They should be an expert in digital and social craft, with a deep understanding of UX/UI best practices and emerging content formats. The role offers a base pay of $159,400 - $279,000 plus equity, variable incentive compensation, and benefits.

Experienced Residential Electrician

Company: Zanite Electrical

Location: Chicago, IL

Posted Feb 26, 2025

Valid driver’s license and clean driving record. Assembling, installing, testing, and maintaining electrical or electronic wiring, equipment, appliances,…

Registered Nurse (RN)-Home Health-Streeterville & Surrounding Areas

Company: Luxe Home Health

Location: Streeterville, IL

Posted Feb 27, 2025

A valid IL driver’s license, auto insurance, reliable transportation, and the ability to travel throughout the service area are essential. Up to $90 per visit.

Pharmacist-Drug Diversion Surveillance Analyst, Full-time Days

Company: Northwestern Medicine

Location: Chicago, IL

Posted Feb 20, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

Managing Associate Teacher - Little Village

Company: Carole Robertson Center for Learning

Location: Chicago, IL

Posted Feb 27, 2025

Lead the collaboration with the TA, Aides, and Program Advisor team in the creation and facilitation of studies to support weekly lesson plans, including daily…

Director, Information Security

Company: Beyond Finance

Location: Chicago, IL

Posted Feb 28, 2025

Beyond Finance is seeking a Director of Information Security with extensive experience in the field, preferably in a financial services environment. The role involves leading a team of security professionals, integrating security best practices into the software development lifecycle, and managing relationships with key security vendors. The company offers a collaborative work environment, competitive benefits, and opportunities for career development. They are looking for someone with a proven track record in developing and implementing successful information security programs, in-depth knowledge of security frameworks, and experience with DevSecOps methodologies.

Senior Data Analyst

Company: Chicago Public Schools

Location: Chicago, IL

Posted Feb 24, 2025

Effectively communicate technical findings to both technical and non-technical audiences. Strong understanding of statistical concepts and data analysis…

Registered Nurse, Family Practice

Company: Loyola University Health System

Location: Berwyn, IL

Posted Feb 20, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Software Development Intern (Summer 2025)

Company: Motorola Solutions

Location: Chicago, IL

Posted Mar 01, 2025

Motorola Solutions, a global company, is seeking an intern for Envysion, a subsidiary specializing in enterprise video security and AI solutions for the restaurant and retail industries. The role involves collaborating with team members to integrate ML solutions into Envysion products, analyzing and maintaining software, and developing user documentation. The ideal candidate should have software engineering experience, excellent communication skills, and a keen interest in machine learning. Motorola Solutions is committed to fostering a people-first and community-focused culture, and is an Equal Opportunity Employer.

Lead Software Engineer in Test

Company: Beyond Finance

Location: Chicago, IL

Posted Feb 25, 2025

Beyond Finance is a rapidly growing financial technology company committed to helping individuals escape debt. They are seeking a Lead Software Development Engineer in Test to join their team. The role involves working closely with the team to verify software quality, planning and building automation, and mentoring other team members. Beyond Finance offers a collaborative work environment, competitive benefits, and opportunities for career development.

Plumbing Service Technician

Company: Stellar Plumbing

Location: Elk Grove Village, IL

Posted Feb 24, 2025

Plumbing Service Technicians determine service needs, quote prices in the field and perform repairs. Must be willing to pursue, develop, and participate in…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

Related Pages