Exceptional Customer Experience Jobs in Multiple Locations

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Looking for Exceptional Customer Experience jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the Multiple Locations area.

IT PROGRAM MANAGER

Company: Department of Veterans Affairs - Deputy Assistant Secretary for Information and Technology

Location: Multiple Locations

Posted Sep 30, 2024

The position is in the Department of Veterans Affairs VA Office of Information and Technology OIT. The incumbent serves as a Product Manager for one or more products varying in size and technical complexity.

Mathematical Statistician or Statistician (Data Scientist - Interdisciplinary)

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text is about finding more information about an IRS agency and its careers. It provides a link to learn more about the agency and its eligibility criteria.

Tribal Liaison

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Chattahoochee River National Recreation Area in the Planning Resources and Education Division. It will be filled at one of three locations.

CONTRACT ADMINISTRATOR

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

DESK CLERK

Company: Department of the Navy - Commander, Navy Installations

Location: Multiple Locations

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Lead Wildland Firefighter (Engine) - Direct Hire Authority

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

The incumbent is a Lead Wildland Firefighter responsible for fire management activities, including fuels management, prevention, suppression, and post-fire work. The role also involves all-hazard and emergency response activities.

ENGINEERING EQUIPMENT OPERATOR LEADER

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Sep 30, 2024

The job posting is for a Section maintenance working leader position, responsible for leading site maintenance staff and performing equipment operator duties. The job requires working alongside maintenance workers and is part of the competitive service.

ARCHEOLOGIST

Company: Department of Agriculture - Natural Resources Conservation Service

Location: Multiple Locations

Posted Sep 30, 2024

The position is for a Cultural Resources Specialist at the Natural Resources Conservation Service in Nebraska, responsible for guidance and assistance to field personnel and resource technical teams for conservation protection and enhancement of cultural resources.

Senior Vice President for Infrastructure Asset Management and Planning

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is located in the Infrastructure Asset Management and Planning organization within the Western Area Power Administration. The SVP provides oversight for infrastructure policy, asset management, and transmission planning functions.

Contract Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The purpose of this position is to serve as a Contract Specialist for the US Department of Veterans Affairs, responsible for procurement of supplies and services.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at Glen Canyon National Recreation Area in the Facility Maintenance Division. It is a seasonal appointment with the same benefits as a career appointment, but does not provide year-round work.

Archaeologist

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Sep 30, 2024

This is a term position located in Death Valley National Park and Pahrump, Nevada. It's open to the first 50 applicants or until September 10, 2024, whichever comes first.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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