Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Janitor-Maintenance

Company: TCG Cleaning LLC

Location: Brooklyn, NY

Posted Sep 04, 2025

\*Daily Tasks\*: Sweep, mop, and vacuum floors daily in offices, lab rooms, kitchen, and common areas. If you have experience in maintaining clean and safe…

Accountant - Family Office

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

This position offers a unique blend of accounting, legal, and operational responsibilities, providing broad exposure to private equity, estate planning, and…

Property Controller

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

Managing the cash flow projection process to meet cash needs. Accounting for property portfolio including A/P review and approval, cash management, bank account…

Development Accountant

Company: Kforce

Location: New York, NY

Posted Sep 04, 2025

CPA completed or in progress would be a preference. The Development Accountant will be involved in tax compliance activities for a variety of diverse clients in…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Sep 04, 2025

Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data…

Designer II, Graphics - Calvin Klein

Company: Calvin Klein

Location: New York, NY

Posted Sep 04, 2025

As the Women’s Graphic Designer, you will play a key role in driving creative direction and delivering graphic designs for the women’s mainline apparel.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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