Exceptional Customer Experience Jobs in New York City, NY

1,674,130 open positions · Updated daily

Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Customer Service Rep.

Company: Fiesta Auto Insurance

Location: Redwood City, CA

Posted Aug 25, 2025

With us, you will receive paid training, support, and the tools needed to pass your state insurance exam and receive your insurance license within your first 30…

Senior Analyst, Data and Analysis

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

Fluency with Excel (including pivot tables and vlookups) and/or other data analysis tools such as SQL or Tableau. A four-year college degree.

Pharmacist (Part-time)

Company: Knapp Pharmacy

Location: Brooklyn, NY

Posted Aug 25, 2025

Current knowledge of all applicable state and federal pharmacy laws, rules and regulations. Resolve pharmacy patient concerns and complaints, and provide…

Tax Manager/ Director- 250K-350K

Company: Confidential

Location: Century City, CA

Posted Aug 25, 2025

Experience serving *high-net-worth clients*, particularly in *real estate*. A top accounting firm in Los Angeles (90067) is actively searching for a *Tax…

Venetian Plaster Installer

Company: L'Forma

Location: New York, NY

Posted Aug 25, 2025

Proficient in using power tools relevant to plastering and general construction tasks. The ideal candidate will have experience in plastering and related…

Security Officer

Company: Protection Security Group LLC

Location: New York, NY

Posted Aug 25, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers staff visitors, and guests. Card Valid NYS Security Guard License.

Analyst, Analytics

Company: Publicis Groupe Holdings B.V

Location: New York, NY

Posted Aug 25, 2025

The Analyst position is an entry-level position that uses research, data, reporting and analytics techniques to answer client business questions, assists with…

Media and Communications Manager Job Posting

Company: World Conference of Religions for Peace, Inc.

Location: New York, NY

Posted Aug 25, 2025

Excellent organisational and time-management skills, with the ability to develop and maintain effective communication systems and tools.

Female Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 25, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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