Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Principal Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Director, Data Science - Model Risk

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

Van driver (Experience with 26FT Truck Preferred)

Company: Prestige Concept

Location: New York, NY

Posted Aug 13, 2025

Valid *U.S. driver’s license*. Occasional multi-state trips (out-of-state deliveries) — *additional pay* provided for these trips. Around *15 stops per day*.

Junior Data Analyst

Company: United Nations

Location: New York, NY

Posted Aug 13, 2025

For candidates without a Master’s degree at least two (2) years of relevant professional experience in data analysis, data entry, reporting, working with data…

Skilled Service Plumber NO ON CALL

Company: Petri Plumbing & Heating

Location: Brooklyn, NY

Posted Aug 13, 2025

Applicants must have a current driver license to drive company vehicle to customer's homes and businesses. All interested candidates must be able to assemble,…

DevOps Engineer (3 days onsite), Local to NYC, NY

Company: Integrity Consulting

Location: New York, NY

Posted Aug 13, 2025

Experience in working with CICD tools like Jenkins, GitHub, GitHub Actions, Articatory, SonarQube, Fortify, Blackduck, Xray, and AWS tools.

Concrete Project Manager

Company: Glenco Contracting

Location: Long Island City, NY

Posted Aug 13, 2025

Create and maintain all project-related documentation and correspondence. Ability to review drawings and specifications to become completely familiar with the…

Lead Machine Learning Engineer (ML Algorithms, Deep Learning, Python, AWS)

Company: Capital One

Location: New York, NY

Posted Aug 13, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Construction Painter

Company: Pristine Concepts Solutions

Location: New York, NY

Posted Aug 13, 2025

​The ideal candidate has proven spray experience and holds a valid *Swing ​Stage ​certification*, OSHA 30 and STS. \* Swings Stage certification is required.

Welder and Fabricator

Company: Truck & Trailer Services Ltd.

Location: Brooklyn, NY

Posted Aug 13, 2025

Corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, subassemblies,…

CONSTRUCTION WORKERS NEEDED* Bird Control Specialist – Installation & Maintenance

Company: Select Exterminating

Location: Queens, NY

Posted Aug 13, 2025

Valid driver’s license and clean driving record. Valid driver's license and OSHA 30 REQUIRED (OSHA 40 preferred)*. Competitive pay based on experience.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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