Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Construction Accountant

Company: Rinnovo Construction

Location: New York, NY

Posted Aug 13, 2025

Oversee Accounts Payable (AP) and Accounts Receivable (AR) processes, including vendor payments, subcontractor invoices, and client billing.

Project Manager, Creative Studios

Company: Disney

Location: New York, NY

Posted Aug 13, 2025

Creative Studios is the in-house creative agency for B2B communications, responsible for putting together physical and virtual events, visual presentations,…

AWS Cloud Engineer – AWS Lambda

Company: Resourceful Talent Group

Location: New York, NY

Posted Aug 13, 2025

Lead serverless-focused infrastructure design and development. Scale solutions to enterprise-grade. Proven expertise with AWS Lambda and related AWS services (…

Pharmacist Needed Part time

Company: Confidential

Location: New York, NY

Posted Aug 13, 2025

*Job Overview* We are looking for Part time PHARMACIST. ONLY 1 week day and Sunday. Prime Rx system experience required. Pay: $75.00 per hour Weekdays :…

Welder

Company: Ultimate Boiler Treatments

Location: New York, NY

Posted Aug 13, 2025

Utilize hand tools, power tools, and welding equipment to fabricate metal components. Proven experience in welding with a strong understanding of fabrication…

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

Home Cleaner

Company: All Clear Cleaning

Location: New York, NY

Posted Aug 13, 2025

The ideal candidate will be responsible for maintaining cleanliness and sanitation in various environments, including residential and commercial spaces.

Senior Project Manager

Company: Fidelis Care

Location: Long Island City, NY

Posted Aug 13, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Custodian

Company: Project Renewal

Location: New York, NY

Posted Aug 13, 2025

Per an assigned schedule performs janitorial duties and cleans, sweeps, uses a buffing machine, mops, polishes and disinfects the floors in the lobby, and other…

Deputy Content Manager

Company: Eurasia Group

Location: New York, NY

Posted Aug 13, 2025

Variously curating, editing, and creating content, which may be published on our website, for our daily newsletters, on social channels, and as short-form…

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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