Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

Cybersecurity Analyst III

Company: Fanatics SPV, LLC

Location: New York, NY

Posted Aug 11, 2025

Advanced experience managing vulnerability assessment tools (e.g., Qualys) and driving remediation strategy. Manage and evolve a mature vulnerability management…

Maintenance Porter

Company: The KRE Group

Location: Jersey City, NJ

Posted Aug 11, 2025

Spackle and paint common areas and entry doors. Keep buildings and grounds in clean and orderly condition. Perform heavy cleaning duties such as cleaning floors…

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Aug 11, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Proven experience driving and maneuvering *large moving trucks* through tight NYC streets.

Carpenter/Painter

Company: Neiman Marcus

Location: New York, NY

Posted Aug 11, 2025

A Facility Engineer maintains equipment within their facility material handling equipment, general building maintenance, electrical, electrical controls and…

Retail Sales Associate, Flushing - Part Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 11, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

K-12 Development Chef- Brooklyn Culinary

Company: Whitsons Culinary Group

Location: Brooklyn, NY

Posted Aug 11, 2025

This is a unique opportunity to work in our state-of-the-art R&D kitchen with access to a vast supply chain, multi-departmental collaboration, and the support…

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 11, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monday to Friday 1100 - 1900.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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