Exceptional Customer Experience Jobs in New York City, NY

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Looking for Exceptional Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Experience position in the New York City, NY area.

Accountant

Company: Eataly North America

Location: New York, NY

Posted Aug 05, 2025

Bachelor’s degree in Accounting, Finance, or a related field preferred. Review and reconcile key operational expense postings for the month-end close,…

Security Supervisor

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Aug 05, 2025

Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure…

Registered Nurse

Company: RiseWell Community Services

Location: Brooklyn, NY

Posted Aug 05, 2025

The team RN will also work to reduce health gaps and disparities caused by environmental, physical, and social determinants of health by developing health care…

Luxury Retail Sales Representative

Company: Aroma360 Retail

Location: New York, NY

Posted Aug 05, 2025

As a *Luxury Scent Consultant* with us, you’ll play a vital role in driving high-value sales while creating unforgettable customer experiences.

RN Clinical Supervisor

Company: All Metro Health Care

Location: Brooklyn, NY

Posted Aug 05, 2025

Participates in the training of new nurses and in-services for field staff. Performs on-site supervisory and teaching visits to evaluate caregivers.

Home Care Registered Nurse or Nurse Practitioner - $15,000 sign-on bonus

Company: St Mary's Healthcare System for Children

Location: Bronx, NY

Posted Aug 05, 2025

Holds a valid *Registered Nursing license or Nurse Practitioner License* to practice in New York State. Supports organizations mission to provide the highest…

Restoration Project Manager

Company: NOVA Construction Services, LLC.

Location: Brooklyn, NY

Posted Aug 05, 2025

Obtain in coordination with Permit Compliance Agent all necessary permits/license for begin the project. Nova Construction Services is leading Exterior Building…

Data Scientist

Company: LiveRamp

Location: New York, NY

Posted Aug 05, 2025

To be successful, you should be data-curious, consultative, comfortable using technical tools, eager to dive into technical and analytical detail, well versed…

Executive Chef

Company: Confidential

Location: New York, NY

Posted Aug 05, 2025

An in-depth knowledge of the various processes for menu design, development and pricing; food sourcing, procurement and handling; and food and labor cost…

Graphic Designer - CBRE Hotels NYC Advisory Team

Company: CBRE

Location: New York, NY

Posted Aug 05, 2025

Maintain technical knowledge by attending design workshops and reviewing industry publications. CBRE carefully considers multiple factors to determine…

Armed Guard

Company: C2 Security Inc.

Location: New York, NY

Posted Aug 05, 2025

This is a uniformed post and must be retired law-enforcement and must possess an active New York State Armed Guard license and unrestricted carry permit.

Frequently Asked Questions

What are typical salary ranges for CX roles by seniority?
Entry‑level CX Analyst: $60k–$80k. Mid‑level CX Manager: $90k–$120k. Senior CX Lead/Director: $130k–$170k. VP of CX: $180k–$250k, often with performance bonuses tied to NPS and churn metrics.
Which skills and certifications are required for CX positions?
Core tools: Salesforce Service Cloud, Zendesk Support, Medallia, Qualtrics, Gainsight. Certifications: Salesforce Certified Service Cloud Consultant, Zendesk Support Administrator, Medallia CX Certification, ITIL Foundation, HubSpot Service Software Certified, and data skills like SQL, Tableau, or Python for predictive analytics.
Is remote work available for CX roles?
Yes—most CX positions offer fully remote or hybrid options. Companies use collaboration suites like Slack, Microsoft Teams, and shared analytics dashboards in Tableau or Power BI to keep distributed teams aligned on customer metrics.
What career progression paths exist within CX?
Typical path: CX Analyst → CX Manager → CX Engineer/Designer → CX Ops Lead → Director of CX → VP/Chief Customer Officer. Each step adds responsibility for cross‑functional strategy, technology stack ownership, and executive reporting.
What industry trends are shaping the future of Exceptional Customer Experience?
AI‑driven chatbots, predictive churn modeling, omni‑channel personalization, voice‑assistant support, and real‑time sentiment analysis. Companies increasingly tie CX budgets to customer lifetime value (CLV) and use NPS as a KPI for executive bonuses.

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